Portsmouth Marriott Hotel4.0 out of 5.0
Recent guest reviews
Visited the Portsmouth Marriott again. Staff are as friendly and helpful as ever. Rooms are a good size with nice comfortable beds. We were looked after for our stay with good drinks and nice food. We will be staying again at some time.
Stayed in one of the re furnished rooms.. nicely decorated.. massive bed.. enabled six year old to stay in same bed without additional cost of a family room.. they let dogs in the hotel.. however it does not detract from the cleanliness... you can smell the pool when going into the lobby but did not feel it over powering.. staff were super friendly... there is a pub directly next door and a large tescos is 5 minutes walk away.. only downside is it is a good ten minutes drive from Portsmouth.. we were visiting son at uni and spent an age in horrific traffic in Portsmouth back and forth...
Yes, it's your typical American continental hotel so you should know what to expect when staying at a Marriott. It is very convenient and close to the harbor area and a short taxi ride will get you there in around 10 minutes. The hotel itself is well cared for and the check in was straight forward by very friendly staff. The room was as expected, clean, with all the appointments your Marriott hotels offer. The dinning area was central to the lobby, open with plenty of tables. We enjoyed the breakfast buffet and it exceeded our expectations. If you are a traveler with a family the Marriott will certainly accommodate your group. I would certainly stay at the Portsmouth Marriott the next time visiting the region. Nice job by all at the Marriott.
Stayed her for 2 nights and found it very comfortable with very good food. Despite arriving when a wedding reception was in full swing, so very busy on our first evening, the staff were amazingly helpful and especially so having chosen this hotel principally because it has EV charging facilities and found the charging spaces blocked on arrival by wedding guests. Reception staff clearly understood we needed charging as our car is all electric, not a hybrid and made sure the facilities were available and reserved ASAP. Enjoyed a full day in Portsmouth including an excellent hotel breakfast and evening meal as well as touring the Historic Dockyard and doing some well deserved shopping at Gunwharf Quays. After a second comfortable night we departed with our car fully recharged for our long homeward journey having thoroughly enjoyed our stay.
We were there for the weekend. To visit the Paultons park/peppa pig world. Was a nice stay. Breakfast buffest was great, nice pool and a small garden for kids to play Otherwise rooms are VERY comfy. Highly recommend.
We had a lovely stay. The room was clean and had all the amenities expected. Parking was free which was a bonus. We enjoyed the pool facilities. Only slight negative was the attitude of bar staff and having a dressing gown that was still wet.
We stayed here as guests of friends, so I can't comment on the value for money, but the hotel was very comfortable and the staff uniformly friendly and helpful. The hotel is in the middle of a built-up area but it has black-out curtains in the bedrooms, which I greatly appreciated. We had an evening meal in the restaurant, all enjoyed our food and would have happily visited again for lunch or dinner (we only stayed one night). The buffet breakfast is usually a high point of a hotel stay, but unfortunately on this occasion it was well below par and I'm afraid I have to say that it was the worst I have had in recent years. My fried eggs, despite being cooked at the buffet and stored on a hot dish before I got them, went cold almost instantly. The pastries I selected (a croissant and a pain au chocolat) were stale and inedible. My mother had the same issues with her breakfast. On the good side, there were two 'proper' toasters (i.e. not the bread-on-a-conveyor-belt type). If I had just been having toast and tea I would have been perfectly satisfied, but sadly I wasn't, and wasn't. I would stay at the hotel again, though.
Receptionist on check in were friendly and welcoming. The first night we stayed, my niece and I were bitten and itchy all over. It was terrible. I asked for a room change and that was dealt with without a fuss, although we couldn't access our rooms until later in the day. Not sure if the bites occurred as the hotel does accept dogs and the room was not cleaned properly afterwards but the receptionist did not seem at all surprised that we had been bitten. I do wonder if it has happened before? The rooms are in need of refurbishment and furniture needs updating as they are very tired. We used the swimming pool which had complimentary towels, the swimming pool was small and shallow and got overcrowded quickly. Buffet breakfast was good with a varied selection of hot and cold food. Food was replenished frequently. Fresh omelettes were made to order, which made a difference from just having the usual scrambled, boiled or fried eggs for breakfast. I must mention the young waitress at breakfast who was very helpful and friendly. The location is a good base for exploring Portsmouth and there is a retail park next door which has a KFC, Pizza Hut and McDonald's if you get hungry! I'm not sure I would return to this hotel as next door is a Premier Inn and is a less expensive option for probably the same hotel experience minus the bites, itching and swimming pool.
Functional family friendly hotel - good base if you want to visit Portsmouth. Most rooms seem to have two double beds and are good sized. Ours over looked the pool which meant we were woken early on the Sunday so if you’d like a lie in ask for a room not facing into the pool area. There was also some sort of function which meant we could hear music to the early hours on the Saturday night. The pool provided a great source of entertainment for guests with children and the gym while small seemed well equipped. The selection at breakfast was varied and the staff were very accommodating if you wanted an alternative to anything that was on offer. The bar service in the evening was a bit slow but was good to see bar food on offer as well as light snacks. It’s a short drive into Portsmouth if you want to eat elsewhere. Not sure why you have to be a Marriott member to get WiFi - most hotels just offer WiFi as an add on now.
On check in the helpful staff member advised us we had a newly refurbished room! This might not be the case! Broken reading light, USB port did not work, peeling paint. The bath room was clean and tidy, with good supplies. However the tea tray lacked attention to detail. Limited selection of drinks and a sad looking packet of broken custard creams! Would not be back.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 1269 reviews