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Sheraton Porto Alegre Hotel

4.0 out of 5.0

Recent guest reviews

This is an high end motel that comes up short. On the plus side it is in an area close to restaurants and attached to a high end shopping mall. It was very warm when i stayed there and the air conditioning was very bad; i reported it several times and they never fixed it. It made it tough to sleep.

I will start by warning you dear reader that the two main reasons that refrained me from rating this hotel 5 out of 5 might seem ridiculous: the first one is the strange daylight colour due to the hotel’s blue windows. Everything is some kind of blue-ish. The second one is the pool area which is quite disappointing. Beside that (and the lifts that could be refurbished a little) it is a great hotel. The service is very good from the moment you step onto the hotel’s ground. The rooms are beautiful and so it’s the view. I also found the gym to be very well equipped. The food is also very good. Another plus is its location. The area is very safe and packed with nice restaurants, bars and pubs. Sheraton is thus a very good choice if you are visiting Porto Alegre.

This Sheraton is in a good location, and except for the concierge whom I spoke with, the staff is friendly and helpful. Our room was on an upper floor, and the view was nice. The bed was comfortable, and we got a good night of sleep. We were disappointed with the club lounge, the gym, and the breakfast (only meal we ate there).

I have stayed at this hotel in November and was disappointed. The price is way too high for what you get - it looks like it was not renovated since the 80's and the bed is really tough. Service is good and rooms are quite big.

The people are nice enough but I was on a club floor and there was no one there at 9:30 and even if the information is posted I was informed that breakfast was on the main floor. The gym is OK but I had to go ask for towels and was not greeted at the door by anyone. All the attendants chatting and having a good time and not paying attention to the guests. Main floor bar OK.

Twice in a year and same comfortable and high standard experience. It’s not a luxury hotel but they deliver high standard services. Rooms have large square feet although they lack of class details. Staff is well prepared, always helpful and discrete. Gym is located in the upper floor. Definitely not at the same standard than the other facilities. It’s small and not very equipped. It needs urgent improvements for a hotel of this range. This time I used the room service from the restaurant. In fact they don’t offer any different option as the cafeteria and the restaurant close after 3pm. Service was fast and well presented as dishes arrived on a trolley, well dressed and presented. I think food was too elaborated for no reasons but definitely eatable. For example, what is the point of filling a beef fillet with mozzarella and Parma ham? Sometimes less is better. The hotel lobby is also connected to the shopping mall by indoor access. This mall can be a good option for eating and shopping.

It's a very good hotel but overpriced. I can't believe this the best hotel in Porto Alegre, my hometown. Location is excellent, but the facilities and services are not 5-stars. Just a few towels and worn off. The swimming pool is too small. The sauna was not working. I asked them to switch on, waited for half an hour, but they couldn't do it. Overall, disapointing. This is not a 5-star hotel.

Excellent location! Sheraton is located in the heart of Moinhos neighborhood, a very fancy place! Great service! Rooms are very cozy, spacious and clean! Beds are comfortable! Breakfast is delicious! I do recommend it!

I stayed many times at Sheraton Porto Alegre and it's my first option in Porto Alegre due to amenities and location, near good restaurants. Unfortunately during the last year the prices are higher than Sheraton in Sao Paulo and almost the double of other good hotels in the city and it's not a good deal anymore.

This well located hotel makes you feel shafted upon check in. The (polite) front desk clerk is trained to offer you a “package” containing breakfast and INTERNET CONNECTION (yes, this hotel is still operating like back in 2,003 when you had to pay for internet). Watch as that package makes no sense and it is ridiculously expensive. Actually, if you try to have breakfast paying separately, watch out as the service is really bad, there is little food and the price is also ridiculously high. You are better off walking down half a block to a Mc D and paying close to nothing for a basic breakfast (but at least you don’t feel you are being exploited). The room is comfortable and clean. AC will only work once you place the key in the slot, so you need to be patient when you come back to the room at the end of the day as it will take some time to cool it off. The hotel is located right beside a mall (Shopping Moinhos) and that is very convenient. Unfortunately, this hotel suffers from “lack of competition” in the same class in the same city. Should they have another similar competitor, trust me, they would not treat the guests as if they are doing you a favor.

Rua Olavo Barreto Viana 18 Porto Alegre RS

Hotel highlights

  • Walking distance to Moinhos de Vento Park
  • Onsite dining
  • Indoor pool
  • Health club

Located in Moinhos de Vento within a short walk of Moinhos de Vento Park, Sheraton Porto Alegre Hotel is within a few miles (5 km) of other popular sights such as Porto Alegre Public Market. This 4-star hotel has 170 rooms and welcomes guests with a restaurant, an indoor pool, and a health club. Also close to this Porto Alegre hotel are Sao Pedro Theater and Rio Grande do Sul Museum of Art.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All of Sheraton Porto Alegre Hotel's 170 rooms are air-conditioned and have an array of amenities, including minibars, safes, and phones. Guests can expect WiFi, wired Internet, and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. In-room massages are available, and rooms also include desks.


Property features

At Sheraton Porto Alegre Hotel, guests enjoy an indoor pool, a health club, and a sauna. Valet parking is BRL 85.00 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include WiFi in public areas, 2 meeting rooms, and a business center.

Room options

Deluxe Room

King 1 | Sleeps 2

Superior Room

King 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 759 reviews