Plaza Sao Rafael Hotel3.5 out of 5.0
Recent guest reviews
The staff were not courteous or helpful, even though a significant number of problems generated on their end. For example, they had no record of my reservation, even though I had a receipt showing I had already paid in full. They acted like they couldn't help me, and I thought I would have to sleep in the lobby since it was a holiday when I checked in and there was nothing else open in the area. I had to get my travel agent involved (costly phone bill), and the issue was not resolved until close to my departure, 5 days later. Horrible and scarry since I was an international traveler who did not speak the language.
Does not recognize some reservations, even when already paid in full. Discrimanatory service.
- Walking distance to Porto Alegre Public Market and Rio Grande do Sul Museum of Art
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Plaza Sao Rafael Hotel places you in Centro Historico, within a leisurely stroll of popular sights such as Porto Alegre Public Market and Rio Grande do Sul Museum of Art. This 283-room, 3.5-star hotel has free breakfast, an indoor pool, and free in-room WiFi. It's in central Porto Alegre and also close to Sao Pedro Theater and Moinhos de Vento Park.
Free buffet breakfast is included with your stay and is served from 6:30 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service.
All of Plaza Sao Rafael Hotel's 283 rooms are air-conditioned and have an array of amenities, including minibars, safes, and phones. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Desks are also included.
At Plaza Sao Rafael Hotel, guests enjoy features like an indoor pool, a fitness center, and a sauna. Valet parking is available for BRL 35 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, 23 meeting rooms, and a conference center.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 865 reviews