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Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa

Property class: 3.5

Choose dates to view prices

Photo gallery for Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa

An indoor swimming pool with a city view, a seating area with chairs, and a potted plant.
A hot tub with a view of a sunset through large windows.
A hotel lobby with a wooden ceiling, a chandelier, a reception desk, and a red wall with a framed picture.
Breakfast buffet
A rooftop terrace with a hot tub, outdoor seating, and large windows offering a sunset view.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Alberto Bins, 514, Centro Historico, Porto Alegre, RS, 90030-140
  • Place, Rua da Praia
    ‪1 min walk‬
  • Place, Porto Alegre Public Market
    ‪7 min walk‬
  • Place, Porto Alegre Federal University
    ‪10 min walk‬
  • Airport, Porto Alegre (POA-Salgado Filho Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room, 1 Double Bed

A hotel room with a bed, bedside table, chair, desk, TV, and large windows.

Standard Single Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, a small table, two chairs, a window with curtains, an air conditioning unit, and a trash can.

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(17 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, 1 Double Bed

A hotel room with a bed, a desk with a computer, a chair, a small table, and a window with curtains.

Superior Single Room, 1 Double Bed

  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

A hotel room with a bed, bedside table, desk, TV, and artwork on the walls.

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a large mirror, and a wardrobe.

Superior Single Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Room

Superior Twin Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 2 Twin Beds

A hotel room with two single beds, a desk with a chair, a lamp, and a mirror.

Standard Single Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two single beds, a desk with a chair, a lamp, and a mirror.

Standard Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

A hotel room with a bed, a desk, a chair, a television, and a minibar.

Suite

  • 495 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Porto Alegre

Located in Centro Historico, Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa is adjacent to Rua da Praia and within a 5-minute walk of Santa Casa Historic Cultural Center. This 283-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. Centrally located in Porto Alegre, the hotel is connected to the convention center, and a short walk from Post and Telegraph Offices and City Hall - Paco dos Acorianos.

What's nearby

  • Rua da Praia - 1 min walk - 0.1 miles
  • Porto Alegre Public Market - 7 min walk - 0.4 miles
  • Porto Alegre Federal University - 10 min walk - 0.6 miles
  • Sao Pedro Theater - 12 min walk - 0.6 miles
  • Museu de Arte do Rio Grande do Sul Ado Malagoli - 12 min walk - 0.7 miles

Getting around

  • Mercado Station - 9 min walk
  • Salgado Filho Intl. Airport (POA) - 13 min drive

Restaurants

  • ‪Forcaffé - ‬4 min walk
  • ‪Café Haiti - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Restaurante Qualitá - ‬3 min walk

About this property

Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa

At Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa, guests enjoy features like an indoor pool, a gym, and a sauna. Valet parking is offered for BRL 42 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (BRL 42 per day)
  • Extended parking on site (BRL 41 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: BRL 45 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 514 Lobby Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 floors
  • 2 buildings
  • Banquet hall
  • Built in 1973
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 28 to November 2:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately BRL 45 per person
  • Valet parking fee: BRL 42 per day
  • Extended parking fee: BRL 41 per night
  • Administrative fee: BRL 3.50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers valet parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Plaza Sao Rafael
Plaza Sao Rafael
Plaza Sao Rafael Hotel
Plaza Sao Rafael Hotel Porto Alegre
Plaza Sao Rafael Porto Alegre
Plaza Sao Rafael Hotel Porto Alegre, Brazil
Plaza Sao Rafael Hotel Hotel
Plaza Sao Rafael Hotel Porto Alegre
Plaza Sao Rafael Hotel Hotel Porto Alegre

Frequently asked questions

Are free cancellation options available at Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa?

Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa on Nov 8, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa?

This hotel is situated in Centro Historico, just steps from Rua da Praia, and within a 10-minute walk of Porto Alegre Public Market and Alfandega Square. You'll also find Farroupilha Park and Araujo Vianna Auditorium less than a mile away.

Is parking available on site at Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa?

Yes, valet parking is offered for BRL 42 per day and extended parking is available for BRL 41 per night. Wheelchair-accessible parking is also available for guests.

Does Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa have a casino?

No, Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa doesn't have a casino.

Is there an indoor pool at Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa?

No, but guests can enjoy a steam room at this hotel.

Does Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa have a restaurant that serves breakfast?

Yes, Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa serves buffet breakfast for a surcharge each morning at 514 Lobby Bar.

Does Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa allow pets to stay for free?

No, pets aren't allowed at Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa though service animals are welcome.

Are there connecting rooms at Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa?

The closest major airport to Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa is Salgado Filho Intl. Airport (POA), which is 7 mi away (13 minutes by car). Another top airport is Canoas Air Force Base (QNS), which is located 11 mi away (34-minute drive).

Are there rooms with balconies that I can book at Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa?

No, there aren't any guestrooms with balconies at Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa.

Does Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa.

Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 433 out of 909 reviews
Rating 8 - Good. 300 out of 909 reviews
Rating 6 - Okay. 102 out of 909 reviews
Rating 4 - Poor. 52 out of 909 reviews
Rating 2 - Terrible. 22 out of 909 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bom.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A nice old style hotel downtown. The beds where comfortable and it was quiet.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel vintage
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, good facilities and good service.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Amenities
Well located. Great service.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service
Staff at the front desk: some people were helpful, others really need training, not helpful at all.
Stayed 10 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Good hotel but craving for a refurbishment .
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Friendly staff at reception made us feel welcome. Rooms are ok in need of updating. Nice breakfast.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
♥️♥️♥️🙏
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok, just kind unsafe when night fall
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel locked up in the 80’s

Terrible service at the restaurant. Rude staff and poor food . It used to be a 5 star this hotel.. those days are over.
Stayed 1 night in Jan 2024
Verified review

4/10 Poor

Liked: Cleanliness, amenities
The room was the bare minimum, with an awful view (a badly decayed wall), the bathroom was very poorly illuminated, the phone was mute, the AC did not work properly, the mini bar was loose, when we opend the door it comes with it, and no amenities, just a bed, a table, and a couple of chairs. The only positive point of this hotel was the heated pool and the area around it. I won't come back to it, despite the reasonable price.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Plaza são Rafael used to be a high standard hotel in Porto Alegre. It is sad and disappointing to see that the rooms are very outdated. AC doesn't work well, WiFi is very spotty, tv is not smart, it is very small and has terrible reception of the few channels available. It seems the cleaning standards are lacking I was in a non smoking room but there was a cigarette butt sitting on the window during my whole stay. Elevators are noisy and old and the breakfast is good but not near impressive as it used to be. I had a capeletti soup from the restaurant and it was tottaly bland.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continua sendo o melhor hotel de Porto Alegre.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com ótimo atendimento desde a recepção, quarto limpo e confortável. Café da manhã muito bom, com variedade de proteínas, pães, cereais, frutas frescas, sucos, iogurtes… infelizmente não tem bar na piscina, fez falta.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Problemas com chekiing. Cheguei depois do horário previsto e não tinha quarto disponível. Funcionários justificaram o atraso por conta da Corrida e oferecerem duas horas para compensar no Checkout
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiz reseva para 2 pessoas. No check in informei que minha esposa deveria chega mais tarde. Ao chegar no apartamento identifiquei 2 camas de solteiro, mesmo informando sobre a possível chegada de minha esposa.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto sempre limpo, equipe educada e bem treinada, café da manhã variado, instalações ótimas.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente . Quarto bem limpo ! Infraestrutura do Hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tive uma estadia ótima. Tudo ok
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estrutura do hotel, excelente, tem restaurante, academia, sauna, massagem, piscina. Tem tudo
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Hotel em franca decadência. Sem palavras para descrever. Foi-se o tempo que o Plaza era referência de qualidade. O café terceirizado e de péssima qualidade. Qto ao Hotéis.com registro tbm meu descontentamento, zero suporte, dificuldade para obter uma ajuda durante a hospedagem. Será a última hospedagem no Plaza e tbm a última reserva via Hotéis.com
Stayed 2 nights in Jun 2026