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Recent guest reviews

A great deal for the area, clean enough and very quiet. Friendly staff!

nothing was likeable, front desk woman was exceeding rude. She yelled and argued with me when i needed directions then she hung up.

The room was dirty and the sheets were not changed, they were stained and when I asked for clean sheet, they were just as bad. They would not move us to a different room, said they were totally booked when they were not. It was so dirty that I left at 12:30 am and drove home....a 3 hour drive

pool unheated, no antislip mat in bath tub, tv didnt work correctly with " sensor" no cups in bathroom

Pool was dirty and had broken things in the floor, wet towels piled in a leaky shower. Online listing said double pull out sofa, it was a twin. I had to go get linens for the pull out. I was given 5 pillow cases, king sheet and a mattress protector instead of a blanket. The included breakfast was slim to say the least. Areas were dirty and front desk staff was less then helpful

I called to inform the Hotel that we would be unable to stay there due to a medical reason. The male receptionist that answered the phone was very rude! He kept yelling at me about my check-in time and could barely speak English. It was not a good experience and I will never stay or recommend that hotel in the future.

Our experience here was awful. AC drained water, soaked the carpet and ruined our bag. Lock did not work on the room door and it could be pushed open without a key. No light in BR over the sink...burned out. Asked for a new room and was denied. When we informed the manager about these issues he said..."I know" and made no effort to make things right. Do not stay here!

They had a sprinkler issue and closed the hotel. I wasn’t contacted and had to find another hotel upon our arrival. The staff in the parking lot was watching what appeared to be porn on a laptop. Didn’t stop chewing on her chips to talk to me. Said I wouldn’t be charged and I have been. Ridiculous

The property was not as described. There was no breakfast at all. In our room, there was no tp holder, the toilet seat was broken, as was the door to the AC controls. The mini fridge was not cold, but the freezer was all iced up so you could not close the door, there was no coffee pot to the coffee maker, one of the towels was all stained, the bathroom mirror was dirty, there was no exhaust fan in the bathroom, the shower curtain was too short and the floor kept getting wet everytime someone would take a shower. The elevator was out of certification and the elevator actually started moving before the door shut. Check in was a nightmare. They could not find my reservation, told me I did not have one, finally a supervisor found that it had already been checked in. Had to send the girl at the desk to see if the room was empty in order for us to get the room. Young girl at front desk seemed more interested in the 2 gentlemen checking in before us.

Trash barrel in room had what looked like dried coffee stuck to bottom and not washed (looked like it hadn't been washed in a while)Bathroom counter had a gritty substance all over it and corners in bathroom had black dirt buildup at corner of tub. Carpet had crumbs next to bed. TV remotes had sticky substance all over them.

This hotel was HORRIBLE! She sheets were disgusting they were covered in hair and stains, the phone was broken, the remote didn't work, and to top it all off we had no running water in the sink! The staff was very rude, the "manager" screamed at us on the phone when we complained. It was a terrible experience.

No fire alarm in room hole with wires where missing. Dirty bed cover. Ripped sheet. Dirty bathroom. Toilet paper holder missing. Dirty mirrors, dirty bathroom counter top. Broken curtain with rod to pull curtains between. Dresser and desk.

We booked this hotel for the pool. We called to make sure it was working even. We were told it was and was for the hotel guests. When we got there the pool was green and stunk. Our room smelled as well. the manager said the pool wasn’t included in our stay but it was and it was community hotel pool and advertised on there site that way. The manager was very rude. We tried to check out early to go to another hotel and he told me he couldn’t and wouldn’t refund me for remaining days.

Economical, convenient to PWM. Staff was nice. Three stars due to someone hair in bathtub; and bathtub's very slow drain that daily resulted in standing in shin-deep water (5-7min. showers).

The property did not look rundown. Quite the contrary, the lobby and breakfast areas were clean, shiny, with furniture and fixtures well appointed. Front desk staff night and morning were friendly, courtious, helpful and professional, without being snooty. My room was spacious, furnature looked almost new, bathroom was clean as a whistle. This single room had a microwave,under the counter refrigerator, small coffee machine, all in clean and in tiptop shape. Mattress was perfect, not too firm or soft. It hit my sweetspot. The bedding was warm and cuddly. Appreciated the choice of soft and firm pillows. It took a chance picking this Comfort Inn because the price was a bit out of my budget, but I needed my stayover to close by to my early morning itenerary locations.

It was ok a little run down but worked as an overnight place before going to the airport. The man the checked us in was very nice.

The place is a bit aged and worn but the rates were really low so you get what you pay for. Nothing bad that would prevent me from staying here but just a little shabby. And the breakfast was fine and typical for these kinds of hotels. If you're bargain hunting then this place is okay.

US Route 1 Scarborough ME

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Scarborough Downs, Comfort Inn & Suites Scarborough - Portland is within 3 miles (5 km) of Beech Ridge Motor Speedway. This 69-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay. You can sip a beverage at the coffee shop/cafe.


Rooms

The 69 accommodations feature a separate bedroom. Guests can expect free WiFi and LCD TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free weekday newspapers. Housekeeping is available on request.


Property features

At Comfort Inn & Suites Scarborough - Portland, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include a computer station, laundry facilities, and a picnic area.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Comfort Inn & Suites Scarborough - Portland

Everyone (19) Couples (6) Family (12)
1
Everyone

By on Oct 16, 2021

5
Partner Couples

A great deal for the area, clean enough and very quiet. Friendly staff!

By on Oct 16, 2021

2
Family

nothing was likeable, front desk woman was exceeding rude. She yelled and argued with me when i needed directions then she hung up.

By on Oct 4, 2021

2
Everyone

By on Oct 3, 2021

1
Partner Couples

The room was dirty and the sheets were not changed, they were stained and when I asked for clean sheet, they were just as bad. They would not move us to a different room, said they were totally booked when they were not. It was so dirty that I left at 12:30 am and drove home....a 3 hour drive

By on Aug 22, 2021

2
Family

pool unheated, no antislip mat in bath tub, tv didnt work correctly with " sensor" no cups in bathroom

By on Aug 10, 2021

2
Family

Pool was dirty and had broken things in the floor, wet towels piled in a leaky shower. Online listing said double pull out sofa, it was a twin. I had to go get linens for the pull out. I was given 5 pillow cases, king sheet and a mattress protector instead of a blanket. The included breakfast was slim to say the least. Areas were dirty and front desk staff was less then helpful

By on Jul 31, 2021

1
Family

I called to inform the Hotel that we would be unable to stay there due to a medical reason. The male receptionist that answered the phone was very rude! He kept yelling at me about my check-in time and could barely speak English. It was not a good experience and I will never stay or recommend that hotel in the future.

By on Jul 23, 2021

1
Family

Our experience here was awful. AC drained water, soaked the carpet and ruined our bag. Lock did not work on the room door and it could be pushed open without a key. No light in BR over the sink...burned out. Asked for a new room and was denied. When we informed the manager about these issues he said..."I know" and made no effort to make things right. Do not stay here!

By on Jun 27, 2021

1
Family

They had a sprinkler issue and closed the hotel. I wasn’t contacted and had to find another hotel upon our arrival. The staff in the parking lot was watching what appeared to be porn on a laptop. Didn’t stop chewing on her chips to talk to me. Said I wouldn’t be charged and I have been. Ridiculous

By on Jun 25, 2021

Comfort Inn & Suites Scarborough - Portland

329 US Route 1, Scarborough, ME 04074
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