Houria Palace3.0 out of 5.0
Recent guest reviews
Before planning my holiday in this hotel I was frightened by previous reviews, but on the first minute at HALIAIA PALACE everything was changed, the front desk agent's warm welcome, spacious and comfortable room, acceptable food, Toboggan installed recently, remains to improve the animation either equipment or personal, I strongly advise for families
Very clean good value for money. Nice staff good breakfast great sleeps .was only breakfast which was nice. Hotel beach very nice 5 minute walk. Hotel is good for all types of travellers weather alone or with family. Security is excellent
Having visited Houria Palace on many occasions, it was great to return. The staff are great as always and it's nice to be welcomed back time and time again. Don't get me wrong the hotel still needs to make improvements in certain areas but it was great to see how the hotel is making progress in doing so. As a result it has been sad to see some negative reviews, as for what you pay for, you get an adequate standard. One major change that was witnessed was in the restaurant, the food had improved slightly and there were people walking around checking the temperatures of the foods at various points. The only bad points I found were that the food was still a little monotonous and lacked variety – which I know is difficult as they are having to cater for many nationalities – and the rudeness of some other guests just barging passed, thinking it was feeding time at the zoo! I know the latter remark would be difficult for the hotel to improve upon, however. The most obvious change being in the animation team! Since Cha has taken over as the animation leader, there has been a massive improvement. The hotel now has a team that does what an animation team should do. During the day they provide a range of activities which if you wanted to participate then you were welcomed and if you did not then that was no problem at all. As a result of the new and improved animation, there were also shows on an evening! I nearly keeled over at the fact to discover that evening entertainment shows – as with the previous animation chief these were just false promises, as he much preferred getting drunk and disappearing with different guests - were actually going to be performed! As some of the team is still new to animation a lot of the evening shows did fall on Cha to do, but he did so with the utmost enthusiasm and never once complained. It was honestly a breath of fresh air to be able to sit in the evening enjoying a drink and watching some entertainment. Well done Cha, Saber (DJ Shine), Willy, Ash, Sino, Mimo and Mya! It really is amazing what differences have been made in a matter of months and I feel that the recent derogatory remarks made by other guests were those who were either frustrated at the fact that these changes have been made or wanted to have a below par animation. As at the end of the day, if you have any problems, a mention to reception gets them fixed. I myself was offered an alternative room on the other side of the hotel when it was to become available but chose not to as I had already become settled. Lastly, I look forward to see what further improvement have been made when I return in November!
everything broken in room / water not stay in bath or sink and bath leaked water all over floor / filthy dirty bathrooms . afterrecently returning i think this experience has put me of going abroad for a while. and also guests please please please be aware do not buy any cd from animation. i spent my whole time being harrassed 24/7 by an animation boy cant remember his name has a rats pony tail - in the end it was easier to spend 30 dinar on this cd just to shut him up (very unprofessional way of selling) and then to top it all when i arrive home this dam cd does not even work. big scam - be careful there guys some very dodgy staff.......
I dont think anyone can sleep in this hotel as the music is running all night, even its cheap but dont recommended This place is only good for party but not for anything else as you will expect to stay up all night due to very loud music
Thought would give here another chance , some improvement in place but had problem with one of the animation guys 😔 think his name is Shah or cha something like that ! He's a sleeze and begger, always asking for something and his voice is so hoarse when he calls our the bingo I can't understand him at all which is so annoying, he seems to like to try it on with the ladies!!! People go on holiday to relax not get pestered by men like him 😔 this has put me off ever going back
I was here in April by myself with my 3 year old son Throughout the whole week I was here I was being constantly harassed by an animation named cha He would beg me for cigarettes and follow me at night I made it quite clear I wasn't interested This is the first time coming to this hotel it was the first break I've had but I will never come back again due to the poor staff
Had the best holiday at houria palace I always do very clean staff amazing as always be back again in September me and my husband stay here all the time we love it and the animation team amazing as ever
I have been to this hotel twice before and it was really good but when l was there in April to stay it was shocking the reception staff where so rude and unhelpful and Helmi and his animation team are so cheeky and unprofessional the only one that dose his job right and who is a credit to your hotel is Shah. I was planning to marry in this hotel but not now no way also the food in the restaurant was not good at all this time and the drink in the all inclusive bar all tastes watered done and the biggest laugh was when l asked for a bottle of water they said 3 tnd to me please the whole hotel was and is just a joke l know they say you only get what you pay for but to be honest there is better hotels there than this one like the tour kalef and sousse palace also when l go back in July for a week l am planning to stay at the sousse palace
Been to this hotel many many times I have to say this time things are a little better the food is much better lunchtime is better then dinner breakfast is the best meal of the day also the deserts are amazing . They really need to get the lifts sorted out I got stuck in them five times but they've always been like this from the day I started going to this hotel . The staff are amazing I always get a room on the third floor and my cleaning lady is the best ever love this hotel wish they would do something about the animation team not very good I'm sorry to say that I am only really go to relax so the animation team doesn't affect me I would say I wish they would do something about the music that they play during the day
- Free buffet breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
Houria Palace places you within a short walk of Port El Kantaoui Harbour and within a mile (2 km) of Port El Kantaoui Beach. This 261-room, 3-star hotel welcomes guests with 2 outdoor pools, free breakfast, and an indoor pool. Sousse Beach and Stade Olympique are also within a 20-minute drive of this Port El Kantaoui hotel.
Start your day off right with a free buffet breakfast. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
All 261 air-conditioned rooms provide phones. For entertainment, guests can expect to find satellite TV. Hair dryers are also included.
At Houria Palace, guests enjoy 2 outdoor pools, a nightclub, and an indoor pool. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a children's pool, a fitness center, and free WiFi in public areas.
Reviews from Trip Advisor
38% of guests recommend this hotelTotal of 502 reviews