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Macrossan House

Property class: 4

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Photo gallery for Macrossan House

A balcony with two chairs and a table, surrounded by palm trees and a clear blue sky.
A kitchen with a white refrigerator, a dining table with chairs, and a view of a balcony with plants.
A modern living room with a sofa, a coffee table, and a painting of a beach scene.
A living room with a beige sofa, a lamp, and a painting of a beach scene.
A pool area with lounge chairs and potted plants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Dryer
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
19 Macrossan Street, Port Douglas, QLD, 4877
  • Place, Macrossan Street
    ‪1 min walk‬
  • Place, Sugar Wharf
    ‪6 min walk‬
  • Place, Four Mile Beach
    ‪9 min walk‬

Room options

View all photos for Apartment, 1 Bedroom, Mobility Accessible

A living room with a beige sofa, a lamp, and a painting of a beach scene.

Apartment, 1 Bedroom, Mobility Accessible

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

A modern living room with a beige sofa, a wooden coffee table, and a painting of a tropical landscape.

Standard Apartment, 1 Bedroom

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Port Douglas

Macrossan House places you next to Macrossan Street and within a 5-minute walk of other popular sights like Anzac Park. This 16-room, 4-star apartment building has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Macrossan Street - 1 min walk - 0.0 miles
  • Rex Smeal Park - 3 min walk - 0.2 miles
  • St Mary's by the Sea Chapel - 3 min walk - 0.2 miles
  • Sugar Wharf - 6 min walk - 0.4 miles
  • Four Mile Beach - 9 min walk - 0.5 miles

Getting around

  • Cairns Intl. Airport (CNS) - 67 min drive

Restaurants

  • ‪Paddy's Irish Pub & Grill - ‬4 min walk
  • ‪N17 burger co - ‬1 min walk
  • ‪Zinc Port Douglas - ‬5 min walk
  • ‪Rattle n' Hum - ‬2 min walk
  • ‪Jungle Fowl - ‬4 min walk

About this property

Macrossan House

Guests of Macrossan House enjoy features like an outdoor pool, free WiFi in public areas, and express check-in. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for AUD 46 per person. Front-desk staff can assist with tours/tickets and luggage storage. Additional amenities include a terrace, laundry facilities, and barbecue grills.
Each apartment is air-conditioned and features a kitchenette and a balcony, and there's space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 40-inch LCD TV with satellite channels and a DVD player. The bathroom offers hair dryers and free toiletries. Other standard amenities include a dryer, a coffee maker, and a ceiling fan. Weekly housekeeping is available.
Recreational amenities at the apartment include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Fenced pool
  • Heated pool
  • In-room massages
  • Outdoor pool
  • Pool gate
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Car rental
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with satellite channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Safe
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a village
  • In an entertainment district
  • In the city center
  • Near the bay

Things to do

  • Designer stores
  • Heated pool
  • Shopping mall
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 16 units
  • 3 floors
  • Access via exterior corridors
  • Connecting units available
  • Property does not allow children

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 7 and younger (only guests older than 7 are allowed)

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: AUD 46 per person
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM—-10 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Macrossan House Holiday
Macrossan House Holiday Apartments
Macrossan House Holiday Apartments Port Douglas
Macrossan House Holiday Port Douglas
Macrossan House Apartment Port Douglas
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House Apartment Port Douglas

Frequently asked questions

Are free cancellation options available at Macrossan House?

Macrossan House offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What can I see around Macrossan House?

This apartment in Port Douglas is within a 10-minute walk of Macrossan Street and Four Mile Beach. You'll also find Port Village Shopping Centre and Crystalbrook Superyacht Marina less than a mile away.

Does Macrossan House have a casino at the property?

No, Macrossan House doesn't have a casino.

Will I find an indoor pool at Macrossan House?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Does Macrossan House have a restaurant that serves breakfast?

No, Macrossan House doesn't have a restaurant that serves breakfast.

Will Macrossan House allow pets to stay free of charge?

No, pets aren't allowed at Macrossan House.

Macrossan House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 283 out of 387 reviews
Rating 8 - Good. 88 out of 387 reviews
Rating 6 - Okay. 7 out of 387 reviews
Rating 4 - Poor. 7 out of 387 reviews
Rating 2 - Terrible. 2 out of 387 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Well appointed apartment, central to everything, secure parking
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Kitchen fully equipt, great bbq down by the pool.Right in the center of town near everything, but very quiet
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very friendly and helpful front desk
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great friendly place to stay, walking distance to everything in the heart of the Main Street, will definitely be back.
Stayed 8 nights in Oct 2025
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This was a comfortable place to stay, well located with very friendly staff
Stayed 0 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely pool. Situated in the centre of Port Douglas close to all the main facilities. Bed was very comfortable and the kitchen well stocked with crockery etc Wi-fi was very good and the balcony overlooking the pool was also pleasant.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with parking on site.Easy walk to eateries. Nice clean unit. Friendly and helpful staff.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great to stay as it is right in the centre of town and easy to get around.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location, lovely well appointed apartments and accomodating hosts, we also took advantage of private hotel transfers which were very comfortable and convenient, highly recommend this lovely establishment.
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful stay. Beautifully furnished suite, clean & well equipped kitchenette, comfy bed and very helpful people running the place. Located on the main street in Port Douglas, making it an easy walk to everything we needed.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely amazing staff and room. The only thing that was disappointing was a relaxing view from the room
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
We had a great experience staying at Macossan House, it was in a great location the facility was modern, comfortable and clean. Would recommend as a great place to stay in Port Douglas.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was one of the nicest and cleanest rooms and establishment I have ever stayed in. The owners were also fabulous and so helpful. The hotel was right on the main st near the supermarket and eateries. We will be back for sure
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and spacious and in a very convenient position. The staff were friendly and welcoming.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
GREAT LOCATION VERY HELPFUL MANAGERS.
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was spot on
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We have stayed here a few times and it is a great location with access to everything you need with it's central location
Stayed 7 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay, in the heart of the shops and restaurants and surprisingly very quiet.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great well supplied kitchen
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was in a great location and the room was very comfortable.
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central but very quiet as well
Stayed 10 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Set in the middle of town, so easy to access and so quiet. Fantastic stay!
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, communication, listing accuracy
The property is super convenient, located on the main street close to shopping, Coles, eateries and a short walk to the beach. The unit I stayed in was clean and nicely furnished; overlooked the pool but foliage provided privacy for breakfast on the balcony.The pool isn't big but it's there should you need to exercise or relax poolside. The kitchen had what I needed for self-catering and the soap, shampoo and conditioner were of good quality. It was relaxing and I had a great stay.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, well maintained. Very quiet for being in the centre of town. Friendly and very helpful owners. Would recommend staying there.
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
So close to everything being on the main street, but still so quiet.
Stayed 8 nights in Oct 2024

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