See all properties
Save

Mercure Pontianak City Center

4.0 star property
Upscale hotel with health club and sauna

Choose dates to view prices

Photo gallery for Mercure Pontianak City Center

Outdoor pool
Front of property
Premium bedding, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; pool views
Lounge
Reviews
7.6

Good

Popular amenities

  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Jalan Jenderal Ahmad Yani, 91, Pontianak, West Kalimantan, 78124
  • Popular LocationAyani Mega Mall3 min walk
  • Popular LocationMuseum Provinsi Kalimantan Barat9 min walk
  • Popular LocationGajah Mada Shopping Complex4 min drive
  • AirportPontianak (PNK-Supadio)31 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room, 2 Twin Beds

  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin Room, 2 Twin Beds

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

  • 237 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
ibis Pontianak City Center
Parking included
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (41)
The price is $25
per night
$31 total
includes taxes & fees
May 26 - May 27
ibis Pontianak City Center

About the neighborhood

Pontianak

Located within a 5-minute walk of Ayani Mega Mall, Mercure Pontianak City Center is within a 15-minute stroll of Diguli Park. This 4-star hotel has 265 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Ayani Mega Mall - 3 min walk
  • Museum Provinsi Kalimantan Barat - 9 min walk
  • Gajah Mada Shopping Complex - 4 min drive
  • Vihara Bodhisatva Karaniya Metta - 5 min drive
  • Danau Sentarum National Park - 8 min drive

Getting around

  • The preferred airport is Pontianak (PNK-Supadio): 28-min drive, 9.9 mi/15.9 km.

Restaurants

  • Excelso - 3 min walk
  • Starbucks - 4 min walk
  • Marugame Udon - 3 min walk
  • Pizza Hut - 4 min walk
  • Clubhouse - 4 min walk

About this property

Mercure Pontianak City Center

Upscale hotel with health club and sauna
Mercure Pontianak City Center features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 120000 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a spa tub.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and slippers, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: IDR 110,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ebony

Things to do

  • Bicycle rentals
  • Children's pool
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 350000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 110000 per person
  • Airport shuttle fee: IDR 120000 per vehicle (roundtrip)
  • Rollaway bed fee: IDR 350000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
  • Check-in: 2 PM—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Mercure Hotel Pontianak
Mercure Pontianak
Mercure Pontianak Hotel Pontianak
Mercure Pontianak City Center Hotel
Mercure Pontianak City Center Hotel
Mercure Pontianak City Center Pontianak
Mercure Pontianak City Center Hotel Pontianak

Frequently asked questions

Are free cancellation options available at Mercure Pontianak City Center?

Mercure Pontianak City Center provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Mercure Pontianak City Center?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at Mercure Pontianak City Center on May 27, 2024 start from $33.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Mercure Pontianak City Center?

Located steps from Ayani Mega Mall, this hotel is in Pontianak, and within a 10-minute walk of Museum Provinsi Kalimantan Barat and Diguli Park. You'll also find Gajah Mada Shopping Complex and Danau Sentarum National Park within a short drive.

Is parking available on site at Mercure Pontianak City Center?

Yes, self parking is offered for free at the hotel.

Does Mercure Pontianak City Center have a casino?

No, Mercure Pontianak City Center doesn't have a casino.

Is there an indoor pool at Mercure Pontianak City Center?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a spa tub.

Is Mercure Pontianak City Center a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Mercure Pontianak City Center?

Yes, this hotel has a spa tub.

Does Mercure Pontianak City Center have a restaurant with a breakfast menu?

Yes, Mercure Pontianak City Center serves buffet breakfast for a surcharge each morning at Ebony.

Does Mercure Pontianak City Center allow pets to stay free of charge?

No, pets and service animals aren't allowed at Mercure Pontianak City Center.

Are there connecting rooms at Mercure Pontianak City Center?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Mercure Pontianak City Center?

The closest major airport to Mercure Pontianak City Center is Pontianak (PNK-Supadio), which is 9.9 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Mercure Pontianak City Center?

No, there aren't any guestrooms with balconies at Mercure Pontianak City Center.

Mercure Pontianak City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 99 reviews" "
Rating 8 - Good. 49 out of 99 reviews" "
Rating 6 - Okay. 17 out of 99 reviews" "
Rating 4 - Poor. 10 out of 99 reviews" "
Rating 2 - Terrible. 2 out of 99 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

RODERICK

Traveled with partner
Disliked: Property conditions & facilities
no hot water. pool was dirty. buffet breakfast is so so. room amenities not so impressive. for its level and reputation, it was a disappointing stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Karolyn

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

10/10 Excellent

RODERICK

Stayed 1 night in Mar 2023

10/10 Excellent

Mohamed

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

4/10 Poor

Diana

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We checked in to the room with broken door in the restroom. Hair dryer was not working. Breakfast was terrible. Overall we’re disappointed with staying here.
Stayed 1 night in Apr 2022

6/10 Okay

Aida

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room i has been stay for 8 day the AC was not cool at all. Since first nite staying already complaining to the receptionist and they said will chexk on it till next 2 day again i did tell them about and still the same nothing happening. As same the shower drain is blocked too. On my last day too laundry late delivery to me till the day i wanted and need to call for it. Hope they will more play attention to the guest request when they feel somethinf wrong with the room.
Stayed 8 nights in Mar 2022

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I didn't like there's no free breakfast for my family even though I paid for the hotel included free breakfast according to that hotel website anyway
Stayed 2 nights in May 2021

4/10 Poor

Dyg Sapiah

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with group
Stayed 1 night in Feb 2020