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Mercure Ponta Delgada Azores

Property class: 4
VIP Access

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Photo gallery for Mercure Ponta Delgada Azores

A hotel room with a wooden floor, a dining table, two beds, a TV, and a balcony with a view of buildings.
A conference room with rows of chairs, a large flat-screen TV, and wooden panel walls.
A hotel room with a bed, bedside tables, a desk, and a chair.
A bar area with a counter, shelves of liquor bottles, and a decorative ceiling light.
A wooden cabinet with a microwave, a coffee maker, and a black box on top.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Rua Machado dos Santos 82, Ponta Delgada, Azores, 9500-083
  • Place, Ponta Delgada City Gates
    ‪3 min walk‬
  • Place, Ponta Delgada Marina
    ‪7 min walk‬
  • Place, University of the Azores
    ‪9 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪5 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Double Room (without Balcony)

A hotel room with a large bed, two bedside tables, a phone on one table, and a window with curtains.

Classic Double Room (without Balcony)

10.0 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room (Superior)

A modern hotel room with a bed, a sofa, a nightstand, and a lamp.

Family Room (Superior)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with a bed, a desk with a computer, a chair, and a large window.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Minibar, blackout drapes, soundproofing, WiFi (free)

Classic Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Privilege, Double Room

A modern hotel room with a bed, bedside tables, a desk, a chair, and a wardrobe.

Privilege, Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room (Privilege Luxe)

A hotel room with a desk, chair, bed, and a mirror.

Double Room (Privilege Luxe)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Minibar, blackout drapes, soundproofing, WiFi (free)

Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Accessible

A double bed with white linens, two bedside tables with lamps, a phone, and a wall panel.

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Ponta Delgada

Mercure Ponta Delgada Azores places you next to Ponta Delgada City Gates and within a 5-minute walk of other popular sights like Santuário do Senhor Santo Cristo dos Milagres. This 75-room, 4-star hotel has an outdoor pool along with an indoor pool and free in-room WiFi.

What's nearby

  • Ponta Delgada City Gates - 3 min walk - 0.2 miles
  • Santuário do Senhor Santo Cristo dos Milagres - 5 min walk - 0.3 miles
  • Ponta Delgada Marina - 7 min walk - 0.4 miles
  • University of the Azores - 9 min walk - 0.5 miles
  • Ponta Delgada Harbour - 17 min walk - 0.9 miles

Getting around

  • Joao Paulo II Airport (PDL) - 10 min drive

Restaurants

  • Campo de São Francisco
  • Yuzu Ramen
  • ‪Gizi - ‬2 min walk
  • ‪Louvre Michaelense - ‬2 min walk
  • ‪Mercado do Peixe - ‬4 min walk

About this property

Mercure Ponta Delgada Azores

Mercure Ponta Delgada Azores features an indoor pool, an outdoor pool, and a children's pool. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include a steam room, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Bathrooms offer hair dryers and bidets. Minibars, espresso makers, and local meal delivery service are other standard amenities.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Similar properties

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9.6 out of 10, Exceptional, 1,003 reviews
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The price is $251
Sep 18 - Sep 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator (31 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Built in 2025
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Mercure Ponta Delgada Azores Hotel
Mercure Ponta Delgada Azores Ponta Delgada
Mercure Ponta Delgada Azores Hotel Ponta Delgada
Mercure Ponta Delgada Azores (Opening Early 2025)
Mercure Ponta Delgada Azores (Abertura Inverno 2024)

Frequently asked questions

Are free cancellation options available at Mercure Ponta Delgada Azores?

Mercure Ponta Delgada Azores offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Ponta Delgada Azores?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at Mercure Ponta Delgada Azores on Sep 11, 2026 start from $222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Mercure Ponta Delgada Azores?

This hotel is located in Ponta Delgada, just steps from Ponta Delgada City Hall and Bell Tower, and within a short walk of Ponta Delgada Marina. You'll also find Ponta Delgada Harbour and Portas da Cidade less than a mile away.

Is parking available on site at Mercure Ponta Delgada Azores?

No, there isn't parking at this hotel.

Is a spa located at Mercure Ponta Delgada Azores?

Spa services at the hotel include hot stone massages, sports massages, reflexology, and aromatherapy.

Does Mercure Ponta Delgada Azores have a casino at the property?

No, Mercure Ponta Delgada Azores doesn't have a casino.

Will I find an indoor pool at Mercure Ponta Delgada Azores?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about Mercure Ponta Delgada Azores?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at Mercure Ponta Delgada Azores?

No, but this hotel does have a steam room.

Does Mercure Ponta Delgada Azores have a restaurant with a breakfast menu?

Yes, Mercure Ponta Delgada Azores serves free buffet breakfast each morning from its restaurant.

Will Mercure Ponta Delgada Azores allow pets to stay for free?

No, pets aren't allowed at Mercure Ponta Delgada Azores.

Are there connecting rooms at Mercure Ponta Delgada Azores?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Mercure Ponta Delgada Azores?

The closest major airport to Mercure Ponta Delgada Azores is Joao Paulo II Airport (PDL), which is 2.9 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Mercure Ponta Delgada Azores?

Yes, some guestrooms at Mercure Ponta Delgada Azores offer a balcony.

Mercure Ponta Delgada Azores Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 77 out of 83 reviews
Rating 8 - Good. 5 out of 83 reviews
Rating 6 - Okay. 1 out of 83 reviews
Rating 4 - Poor. 0 out of 83 reviews
Rating 2 - Terrible. 0 out of 83 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms, wonderful breakfast
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, friendly staff, close to everything, would stay there again
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly and helpful staff, clean and modern room, and excellent location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent & the morning staff were very attentive.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and location. Friendly staff and fantastic breakfast
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel in an amazing location even better than the pictures! The front desk staff were very friendly and provided great recommendations,and the breakfast was delicious.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful breakfast
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and even though it is a busy location, it is still quiet in the hotel. The breakfast that is included is very good and there are lots of choices. The team at the front desk were very friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge, lovely king size bed with a slight sea view. Breakfast was amazing, great selection. Spa and pool area was nice and kept clean. The staff were incredible! Couldn’t help enough, helping us with events on in the city and maps / guides. Overall a really brilliant stay. We didn’t want to come home!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

CHRISTIAN

Hotel is great, wonderfully renovated and
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Incredible stay and location. Definitely recommend. Staff was super kind.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Lyubov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the city center, 3 minutes walk to main attractions and restaurants. Clean room, friendly and accommodating staff. Great breakfast and pool and spa on the premises.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good breakfast
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Staff is amazing. Youre going to ponta delgada...the mercure is where you want to stay. Downtown location is great for all restaurant and walk everywhere.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, centrally located with friendly helpful staff.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, especially the masseuse. They all bent over backwards to ensure we had the best time!!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the staff was friendly and helpful.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Islah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure was comfortable, eco friendly, and conveniently located. The staff at front desk was friendly and helpful. They even allowed us to check in early, which was nice after a red eye flight. We also enjoyed the variety of the breakfast buffet.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Elisangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is new and beautiful,very clean, the food is great, the location is perfect, walkable to so many good restaurants and shops. The staff are so helpful and kind, thank you to Nuno for going above and beyond to help me and my friend with anything with needed, also Bianca and Carina were great. Definitely will stay there again.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant comfort

This property is absolutely beautiful. The room and bathroom and well-designed and extremely comfortable. The staff was excellent the entire time.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Nelson

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and modern property. One of our favourites..
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Nargiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was among the nicest helpful and most professional i have encountered. The hotel was beautiful and extremely clean. Pool area was gorgeous and the restaurant top tier. Catarina and Maria at the restaurant went above and beyond the call of duty to take care of us. The hotel was convenient to everything and is highly recommended. Delicious breakfast!
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great - beautiful rooms, the comfiest beds, the pool area was perfect! Carina was fabulous - though we were only there for a night in between islands, she helped make our transition smooth and stress free! The location was awesome and in walking distance to the attractions too. My only regret was that we only had one night here. We will be back!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, especially Beatriz and Carina at the front desk. Only giving it a 4 stars instead of 5 is the cleaning staff often missed giving all the towels each day after cleaning the room.
Stayed 7 nights in Sep 2025