Mercure Ponta Delgada Azores

4.0 star property
Hotel with free breakfast, steps from Ponta Delgada City Gates

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Photo gallery for Mercure Ponta Delgada Azores

Indoor pool, outdoor pool
Classic Double Room | Minibar, blackout drapes, soundproofing, free WiFi
Bar (on property)
Meeting facility
Suite, 1 Double Bed | Minibar, blackout drapes, soundproofing, free WiFi

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

View in a map
Rua Machado dos Santos 82, Ponta Delgada, Azores, 9500-083
  • Place, Ponta Delgada City Gates
    ‪3 min walk‬
  • Place, Ponta Delgada Marina
    ‪7 min walk‬
  • Place, University of the Azores
    ‪9 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪6 min drive‬

Room options

Classic Double Room (without Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room (Superior)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Privilege, Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room (Privilege Luxe)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Ponta Delgada

Mercure Ponta Delgada Azores places you next to Ponta Delgada City Gates and within a 5-minute walk of other popular sights like Santuário do Senhor Santo Cristo dos Milagres. This 75-room, 4-star hotel has an outdoor pool along with an indoor pool and free in-room WiFi.

What's nearby

  • Ponta Delgada City Gates - 3 min walk - 0.2 miles
  • Santuário do Senhor Santo Cristo dos Milagres - 5 min walk - 0.3 miles
  • Ponta Delgada Marina - 7 min walk - 0.4 miles
  • University of the Azores - 9 min walk - 0.5 miles
  • Ponta Delgada Harbour - 16 min walk - 0.9 miles

Getting around

  • Joao Paulo II Airport (PDL) - 10 min drive

Restaurants

  • ‪Louvre Michaelense - ‬2 min walk
  • ‪Restaurante Arriba - ‬3 min walk
  • ‪Café Central - ‬2 min walk
  • ‪Cantinho dos Anjos - ‬2 min walk
  • ‪Résvés - ‬2 min walk

About this property

Mercure Ponta Delgada Azores

Hotel with free breakfast, steps from Ponta Delgada City Gates
Mercure Ponta Delgada Azores features an indoor pool, an outdoor pool, and a children's pool. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a steam room, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Bathrooms offer hair dryers and bidets. Minibars, espresso makers, and local meal delivery service are other standard amenities.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator (31 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Built in 2025
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Mercure Ponta Delgada Azores Hotel
Mercure Ponta Delgada Azores Ponta Delgada
Mercure Ponta Delgada Azores Hotel Ponta Delgada
Mercure Ponta Delgada Azores (Opening Early 2025)
Mercure Ponta Delgada Azores (Abertura Inverno 2024)

Frequently asked questions

Are free cancellation options available at Mercure Ponta Delgada Azores?

Mercure Ponta Delgada Azores offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see around Mercure Ponta Delgada Azores?

This hotel is located in Ponta Delgada, just steps from Ponta Delgada City Gates and Ponta Delgada City Hall, and within a short walk of Santuário do Senhor Santo Cristo dos Milagres. You'll also find Ponta Delgada Harbour and Ponta Delgada Marina less than a mile away.

Is there parking available at Mercure Ponta Delgada Azores?

No, this hotel doesn't offer parking.

Is a spa located at Mercure Ponta Delgada Azores?

Spa services at the hotel include hot stone massages, deep-tissue massages, Ayurvedic treatments, and aromatherapy.

Does Mercure Ponta Delgada Azores have a casino at the property?

No, Mercure Ponta Delgada Azores doesn't have a casino.

Will I find an indoor pool at Mercure Ponta Delgada Azores?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Mercure Ponta Delgada Azores a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Mercure Ponta Delgada Azores have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Mercure Ponta Delgada Azores have a restaurant with a breakfast menu?

Yes, Mercure Ponta Delgada Azores serves free buffet breakfast each morning from its restaurant.

Will Mercure Ponta Delgada Azores allow pets to stay for free?

No, pets aren't allowed at Mercure Ponta Delgada Azores.

Does Mercure Ponta Delgada Azores have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Mercure Ponta Delgada Azores?

The closest major airport to Mercure Ponta Delgada Azores is Joao Paulo II Airport (PDL), which is 2.9 mi away (10 minutes by car).

Can I book a room with a balcony at Mercure Ponta Delgada Azores?

Yes, some guestrooms at Mercure Ponta Delgada Azores offer a balcony.

Mercure Ponta Delgada Azores Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 36 out of 40 reviews
Rating 8 - Good. 3 out of 40 reviews
Rating 6 - Okay. 1 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the staff was friendly and helpful.
Stayed 6 nights in Oct 2025

10/10 Excellent

Dhrupad

Stayed 3 nights in Aug 2025

10/10 Excellent

Elisangela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is new and beautiful,very clean, the food is great, the location is perfect, walkable to so many good restaurants and shops. The staff are so helpful and kind, thank you to Nuno for going above and beyond to help me and my friend with anything with needed, also Bianca and Carina were great. Definitely will stay there again.
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant comfort

This property is absolutely beautiful. The room and bathroom and well-designed and extremely comfortable. The staff was excellent the entire time.
Stayed 3 nights in Jul 2025

10/10 Excellent

CHRISTIAN

Hotel is great, wonderfully renovated and
Stayed 6 nights in Jul 2025

10/10 Excellent

Ben

Stayed 7 nights in Jun 2025

10/10 Excellent

Erin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel - super clean and modern. Pools were beautiful and loved the central location with easy parking options (hotel had a lot - first come first serve, but also public parking down the street. Food was excellent - we ended up having larger lunches out, so opted for few dinners at the hotel itself with our younger kids. Never was disappointed in the service or the food itself. Beds were comfy. Only complaint was the shower design often caused a very wet bathroom floor…though that was not unaided by my children in the shower.
Stayed 5 nights in Jul 2025

10/10 Excellent

George

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time! A BIG thank you to all the staff — so friendly, so polite. The location is perfect, and the restaurant and breakfast were rich and tasty. An unforgettable holiday! We highly recommend this vacation to anyone wanting a high-quality holiday. Pools were clean , souna , steamroom. You cant expect more , our kids were so so happy.
Stayed 7 nights in May 2025

10/10 Excellent

Nelson

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and modern property. One of our favourites..
Stayed 1 night in May 2025

10/10 Excellent

Iris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, centrally located with friendly helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Francesco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Place tò live Ponta Delgada
Stayed 3 nights in Aug 2025

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 4 nights in Jul 2025

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

8/10 Good

Gilles

Stayed 9 nights in Jul 2025

10/10 Excellent

Frédéric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel impeccable. On ne pouvait pas demander mieux
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Très bon séjour
Stayed 3 nights in Jun 2025

10/10 Excellent

Raynald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Un personnel attentionné comme jamais vu; on se sent chez nous. C’est calme. La nourriture est excellente. Le chef est venu nous servir lui-même une soupe… L’hôtel est neuf et au centre de tout; à côté d’un poste de police, c’est très sécuritaire. C’est un 5 étoiles en réalité!
Stayed 12 nights in Jun 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ein äußerst zentral gelegenes Hotel mit sehr freundlichem und zuvorkommendem Personal. Rundum ein gelungener Aufenthalt – alles war bestens!
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tolles neues modernes Hotel, es gibt bestimmt kein Vergleichbares in der Nähe!
Stayed 5 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Hannele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025