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Casa da Matriz

3.0 star property
Guesthouse with a 24-hour front desk, near Ponta Delgada Harbour

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Photo gallery for Casa da Matriz

Fishing
Front of property
Balcony view
Studio | Living area | Flat-screen TV
Basic Double Room, 1 Bedroom, City View | Free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
Rua António José D'Almeida, 22, Ponta Delgada, 9500-053
  • Place, Ponta Delgada City Gates
    ‪3 min walk‬
  • Place, Ponta Delgada Marina
    ‪5 min walk‬
  • Place, Ponta Delgada Harbour
    ‪14 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪6 min drive‬

Room options

View all photos for Basic Double Room, 1 Bedroom

Basic Double Room, 1 Bedroom | Free WiFi, bed sheets

Basic Double Room, 1 Bedroom

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Bedroom, City View

Basic Double Room, 1 Bedroom, City View | Free WiFi, bed sheets

Basic Double Room, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Shared Bathroom

Free WiFi, bed sheets

Twin Room, Shared Bathroom

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom | Free WiFi, bed sheets

Twin Room, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Balcony view

Studio

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, Balcony (T1)

Apartment, 1 Bedroom, Balcony (T1) | Living area | Flat-screen TV

Apartment, 1 Bedroom, Balcony (T1)

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, 1 Bedroom

Basic Double Room, 1 Bedroom | Free WiFi, bed sheets

Basic Double Room, 1 Bedroom

  • 236 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Ponta Delgada

Casa da Matriz places you next to Igreja Matriz de São Sebastião and Ponta Delgada City Gates. This 7-room, 3-star guesthouse welcomes guests with conveniences like free in-room WiFi, a terrace, and laundry facilities.
View more Guest Houses in Ponta DelgadaOpens in a new window

What's nearby

  • Ponta Delgada City Gates - 3 min walk - 0.2 miles
  • Ponta Delgada Marina - 5 min walk - 0.3 miles
  • University of the Azores - 7 min walk - 0.4 miles
  • Santuário do Senhor Santo Cristo dos Milagres - 7 min walk - 0.4 miles
  • Ponta Delgada Harbour - 14 min walk - 0.8 miles

Getting around

  • Joao Paulo II Airport (PDL) - 11 min drive

Restaurants

  • ‪Louvre Michaelense - ‬1 min walk
  • ‪Café Royal - ‬3 min walk
  • ‪Café Central - ‬1 min walk
  • ‪Cantinho dos Anjos - ‬1 min walk
  • ‪A Tasca - ‬3 min walk

About this property

Casa da Matriz

Guesthouse with a 24-hour front desk, near Ponta Delgada Harbour
Guests of Casa da Matriz enjoy free WiFi in public areas, a terrace, and laundry facilities. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include coffee makers, free toiletries, and wardrobes or closets. Weekly housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 6 for children

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 1 2025 to October 30 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 6 for children
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Casa da Matriz Guesthouse Ponta Delgada
Casa da Matriz Guesthouse
Casa da Matriz Ponta Delgada
Casa da Matriz Guesthouse
Casa da Matriz Ponta Delgada
Casa da Matriz Guesthouse Ponta Delgada

Frequently asked questions

Are free cancellation options available at Casa da Matriz?

Casa da Matriz offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see close to Casa da Matriz?

This guesthouse is located in Ponta Delgada, just steps from Ponta Delgada City Gates and Ponta Delgada City Hall, and within a short walk of Ponta Delgada Marina. You'll also find Ponta Delgada Harbour and Santuário do Senhor Santo Cristo dos Milagres less than a mile away.

Will I be able to park at Casa da Matriz?

No, there isn't parking at this guesthouse.

Does Casa da Matriz feature a casino at the property?

No, Casa da Matriz doesn't have a casino.

Will I find an indoor pool at Casa da Matriz?

No, there is no indoor pool at this guesthouse.

Is Casa da Matriz good for couples?

Couples staying at this guesthouse will appreciate amenities like a terrace plus some accommodations include kitchens and city views.

Does Casa da Matriz have a hot tub?

No, there isn't a spa tub at this guesthouse.

Does Casa da Matriz have a restaurant with a breakfast menu?

Casa da Matriz offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Casa da Matriz allow pets to stay for free?

No, pets aren't allowed at Casa da Matriz though service animals are welcome.

Does Casa da Matriz have connecting rooms?

No, this guesthouse doesn't feature connecting guestrooms.

Where is the closest airport to Casa da Matriz?

The closest major airport to Casa da Matriz is Joao Paulo II Airport (PDL), which is 3 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Casa da Matriz?

Yes, some accommodations at this guesthouse offer either a furnished patio or a balcony where guests can enjoy city views.

Reviews

Casa da Matriz Reviews

8.0

Very Good

8.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 27 out of 50 reviews
Rating 8 - Good. 9 out of 50 reviews
Rating 6 - Okay. 6 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 7 out of 50 reviews

Reviews

10/10 Excellent

Benjamin, Dayton

Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Bernardita

Stayed 1 night in May 2025

2/10 Terrible

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central. Easy communication. Check in fast. Good conditions.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nigel, Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No reception, but online service is as good as possible given they work office hours. The facilities themselves are good, clean and modern. Small louge and kitchen area available.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

ERIN

Stayed 1 night in Jun 2024

6/10 Okay

Nancy

Liked: Cleanliness
Disliked: Property conditions & facilities
The location was good..room was nice and clean but big issue with no hot water and when I told staff.The reply was let it run a few minutes and it will get hot. It was cold the entire time...disappointing.
Stayed 1 night in Apr 2024

10/10 Excellent

William J

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice spacious room with access to a small kitchen.
Stayed 4 nights in May 2023

10/10 Excellent

Andrew Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place. Fantastic location. You will have to find and pay for parking downtown, but there are places to park pretty close.
Stayed 6 nights in Nov 2022

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities

Good but can be loud music at weekends

Good option in town but it can be loud music on a Friday and Saturday night until around 4am if you have a room on the front. The other nights were okay. Our room had no mirror, bin or sink in the room. There is a kitchen and a lounge. Good location when not a weekend.
Stayed 2 nights in Jul 2022

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was only to sleep as the plane was late but nice and comfortable place
Stayed 1 night in May 2022

10/10 Excellent

Chad, Salt Lake

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place to stay but a little hot...

Our stay was really good except that our room did not have a fan or AC and it was extremely stuffy. Worse, there were some really hot days in PD while we were there. Otherwise, the place was clean and we enjoyed using the kitchen. It was nice to be in the heart of the city.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

6/10 Okay

Fil, Laval

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good location to be in the center of the town. Easy check-in. Very, very, very noisy, i only slept 2 hours because of all the noise (people coming in and out). No insonority at all.
Stayed 1 night in Jul 2019

10/10 Excellent

Leon, Brentwood, CA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at property for one night as a layover from Terceira back to California. Stayed in apt. A1. Room provided plenty of room for 3 adults and two teenagers. Very modern interior, with plenty of amenities and comfortable. Heard music and yelling from disco down the street around 3:00 AM, but really just due to location. Only complaint, if you can call it a complaint, was the shower drained very slowly, which caused water to overflow floor pan onto bathroom floor... made for short showers. More of a maintenance issue really. Happy with stay overall.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, amenities
Liked that it was in central location, but at the same time. It was really noisy, no sound barrier, could hear everything. People walking a lover the place, flushing walking up and downstairs. Outside noise level really annoying especially if you’re really trying to rest and sleep. No a/c no fans, and we were told not to open windows, stuffy. Could sleep noise level outside until 4am. Would not stay there again.
Stayed 5 nights in Jun 2019

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t risk ruining your holiday by staying here

Let’s be clear, Casa da Matriz is nothing more than a very, very expensive hostel, and it’s barely that. There is no lobby, there is no one on site if you have a problem. Here is where you take the risk. As there is no one on site there is a piece of paper with two numbers to call if you have a problem. We soon realized there was no hot water and called one of the numbers. We were told someone would be by to fix the water within 10 minutes. An hour later no one had stopped by. I called both numbers for the next 20 minutes, no one answered. It would be 2 DAY, YES, TWO DAYS before we would have hot water. Let’s return to the point that again, this “hotel” is most certainly not a hotel, it’s a hostel. The walls are paper thin and you hear EVERYTHING that is going on. In fine hostel fashion there is an extra bed stored in the room that was not requested and a closet full of broken hangers and pillows without pillow cases. The bathroom door doesn’t open all the way because it hits the sink and the toilet doesn’t stop running until you go and physically lift the lid off the toilet and mettle with the plug. The bed is like sleeping on a pyramid, for some reason the middle protrudes and drops along the sides. Finally, I would add that I sent two messages to the administration to explain to them what happened and how inappropriate I found it to pay so much for a 2 days without hot water. Both messages were completely ignored. So stay here at your own risk.
Stayed 3 nights in May 2019

6/10 Okay

luiz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
it was terrible .there is a bar three shops down which stays open till two am. then the people come on to the street till light. only night you sleep is sunday as they closed.
Stayed 4 nights in Oct 2018

10/10 Excellent

Bernadette

Beautiful room. Great spot in the middle of all the action.
Stayed 1 night in Aug 2018

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. In the heart of everything. Portas da cidade within view. Only negative was that nearby cafe was open till 5am and the guests were very loud
Stayed 1 night in Jul 2018

2/10 Terrible

Winemaker, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL WAS NOT AVAILABLE WHEN WE ARRIVED

We traveled over 24 hours to the Azores and when we finally arrived (tired and in need of sleep), we were told our room was not available. The property manager shuttled us 30 minutes away and out of town to another location and asked it this room would be ok. We booked this room so that we would be in the city center not 30 minutes away so the replacement was unacceptable. I had to drive back to town and book another hotel to be able to stay where we wanted. This is a horrible let down and I probably won't book with Expedia ever again. In regards to the property in Ponta Delgada, Andre tried his best to make it work so kudos to him!
Stayed 5 nights in Jun 2018

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and central.

This is a guesthouse so there are different types of rooms. We booked the room that had it's own kitchen, bathroom and living quarters. This place was huge and beautiful. Very clean and at the city center. Others have complained about the noise. Well,thats because you are at the center of cafes resturaunts and bars. The bed are firmer than U.S. beds but they are all like that on São Miguel. We loved this place and will book again.
Stayed 1 night in Jun 2018

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