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Hotel Juma

3.5 star property

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Photo gallery for Hotel Juma

Terrace/patio
Breakfast, lunch, dinner served; Mediterranean cuisine
Lobby
Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry

Explore the area

View in a map
Plaça Major 9, Pollenca, Mallorca, 7460
  • Place, Placa Major
    ‪1 min walk‬
  • Place, Museu de Pollença
    ‪2 min walk‬
  • Place, Església de Santa Maria de Déu de Roser
    ‪2 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, 1 Double or 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 1 Double or 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Pollença

Hotel Juma places you next to Church of Our Lady of the Angels and Placa Major. This 7-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Placa Major - 1 min walk - 0.0 miles
  • Church of Our Lady of the Angels - 2 min walk - 0.1 miles
  • Museu de Pollença - 2 min walk - 0.1 miles
  • Església de Santa Maria de Déu de Roser - 2 min walk - 0.1 miles
  • Calvario - 8 min walk - 0.5 miles

Getting around

  • Inca Station - 20 min drive
  • Palma de Mallorca Airport (PMI) - 56 min drive

Restaurants

  • ‪Ca'n Moixet - ‬1 min walk
  • ‪Portofino - ‬5 min walk
  • ‪Ca n'Olesa - ‬2 min walk
  • ‪La Scalinata - ‬3 min walk
  • ‪Can Mir 45 - ‬2 min walk

About this property

Hotel Juma

At Hotel Juma, guests have access to a rooftop terrace, free WiFi in public areas, and express check-out. If you drive, put free offsite parking to good use. Front-desk staff can assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a terrace and laundry facilities.
Guests can expect to find free WiFi and wired Internet, along with 42-inch flat-screen TVs. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Coffee makers, free local calls, and safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 15 for adults and EUR 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 11:30 AM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Hotel Juma
Hotel Juma Pollensa
Juma Pollensa
Hotel Juma Hotel
Hotel Juma Pollensa
Hotel Juma Hotel Pollensa

Frequently asked questions

What can I see close to Hotel Juma?

This hotel is located in Pollença, just steps from Placa Major and Museu de Pollença, and within a short walk of Església de Santa Maria de Déu de Roser. You'll also find Calvario and Museu Martí Vicenç less than a mile away.

How much does it cost to stay at Hotel Juma?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Juma on Mar 31, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Juma?

No, there isn't parking at the hotel but you'll find free parking.

Does Hotel Juma feature a casino at the property?

No, Hotel Juma doesn't have a casino.

Will I find an indoor pool at Hotel Juma?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Juma?

Couples staying at this hotel will appreciate amenities like free wired internet and slippers as well as a restaurant.

Are there hot tubs at Hotel Juma?

No, this hotel doesn't have a spa tub.

Does Hotel Juma have a restaurant that serves breakfast?

Yes, Hotel Juma serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Hotel Juma allow pets to stay for free?

No, pets aren't allowed at Hotel Juma.

Are there connecting rooms at Hotel Juma?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Juma?

The closest major airport to Hotel Juma is Palma de Mallorca Airport (PMI), which is about 27.3 mi away.

Are there rooms with balconies that I can book at Hotel Juma?

No, you won't find guestrooms with balconies at Hotel Juma.

Hotel Juma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 65 reviews
Rating 8 - Good. 27 out of 65 reviews
Rating 6 - Okay. 3 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Kim

Liked: Staff & service
very friendly staff, big room
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location on the main square. Clean, neat and tidy hotel. Great service. Good sized room. Good value for money. Would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Marc, Los Angeles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel at a lovely location.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem in a wonderful location

Superb stay, the hotel is in a fantastic location right on the main square. We couldn't quite believe it. Room is simple but spacious and perfectly clean. The staff were super helpful and kind over WhatsApp. Would stay again for sure.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jo

Stayed 2 nights in Jun 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel juma

This is the second time we have stayed in this Hotel and again we where not disappointed. The Hotel is right on the square in Polensa , a great location to see what is happening particularly in the evening because of its proximity to all the resturants.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent well located hotel

Giving the difficult circumstances communication and preparation was excellent.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Appalling ROOM 101 Noise, noise and more noise. Impossible to sleep in this room. Noise from side street/alley adjacent hotel kitchen back door ending approx 1.30 resumng 5.35 am. Room 101 above this door area
Stayed 4 nights in Sep 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, family run landmark
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service by Hotels. com

Juma was great. I was overcharged by Hotels.com/UK. See my Confirmation No. 158586750777. I paid 188.4 Euros at booking. When the Euros were converted to USD, you used the GBP rate to USD instead of the Euro/USD conversion rate resulting in an overcharge. You have the records, fix it and issue me a refund. Otherwise I will never use Hotels.com again plus will tell all my friends not to use. This has been reported like five times. Enough is enough.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room with the big windows and four poster bed. The mattress was not so comfortable. the staff were very helpful. the location was great.
Stayed 4 nights in Apr 2019

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful Juma

My wife and I had 5 nights with bed and breakfast, just before Easter season had really started. From the outset, the staff were really helpful in indicating car parking availability (anywhere on the street provided no yellow lines or blocking a garage or entrance, or in the designated parking areas near the main bus stop). On arrival, Joana provided local information and showed us to our room. We understood that the hotel had reopened the previous week after the winter hibernation and Pollenca itself was generally quiet and free from Easter tourists (but there were many cyclists!) The room was spacious and all that we needed for a short stay. The bed was comfortable, shower and bath fine and WiFi strong. Breakfast was excellent with a choice which suited us: cereal, yoghurt, fruit, fresh orange juice, cold meats and cheeses, coffee, omelette, pastries. Plenty of restaurants, within 5 minutes walk, for lunch and/or evening meal and a nice ice cream parlor in the square for a cheap dessert! Would definitely recommend to others who prefer small, quiet, more intimate hotels (7 rooms). Thankyou. Stuart & Sarah
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel in center of town

The staff at hotel Juma could not have been more pleasant and helpful. We had to leave early in the morning so they gave us a tray with fruit, croissants and thermosflasks with coffe in the room as the breakfast room would not be open. There is no parking in the center of town so a bit of a walk from the carpark. Our stay was before high season but still plenty going on in the town.
Stayed 2 nights in Apr 2019

10/10 Excellent

Paul

Wonderful staff, wonderful location, maybe my favourite town in all of Spain. very nice air conditioned rooms with lots of space. Good breakfast with wide variety of food. Highly recommended.
Stayed 4 nights in Aug 2018

10/10 Excellent

Ray, Guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location full of atmosphere

Enjoyed an 8 day stay at this well positioned hotel. Staff were excellent and the rooms comfortable with air conditioning a necessity in the August sun. Its a great place to stay to venture out to many of the northern parts of the Island although you will need a car. Parking is a problem but once you have located the public car parks which are a few hundred yards away it is OK.

10/10 Excellent

Jo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location in centre of town

Hotel Juma has a great location in plaza major. On Sunday mornings when the market is on you can sit and have a leisurely breakfast and watch the hectic market all around you which is really fun. It is an old hotel (built 1907) and is full of character. There are great views from the solarium on the roof.
Stayed 2 nights in Aug 2017

8/10 Good

Pat, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely Hotel full of character

Although the accommodation at this Hotel is fairly basic the cleanliness is exceptional and views from roof top are breathtaking, The lovely Pollensa square where the hotel is situated is very busy and lively however the shutters in the bedrooms block out most of the noise at night. The Hotel is quaint, well situated and offers an excellent breakfast choice, which includes a cooked breakfast if requested. The weather was extremely hot during our stay and the only thing lacking in the hotel was provision of a fridge, even a small one to store a few drinks would have helped, we had to keep asking the bar staff for ice which was a little embarrassing.
Stayed 7 nights in Jul 2017

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommendable

Could not have been at a better location, right at the plaza mayor in Pollença. Ask for room 203 - the only one with a balcony to the square. We were lucky enough to get it randomly, and it made the whole stay a lot more special. The breakfast is delicious and served at the square - delightful!
Stayed 3 nights in Jun 2017

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location

The Place is really nice and central with good views of the square. Really enjoyed the stay.
Stayed 2 nights in Jun 2017

8/10 Good

McBrennan, Harrogate, UK

Liked: Cleanliness, staff & service, property conditions & facilities

Very central with friendly staff.

I had a lovely room with a view to the Puig Santa Maria. Very central, but quiet at night (except for the bin lorries first thing in the morning).

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and fabulous location

The staff was extremely helpful with our early departure. A food tray was sent the night before as we had a 6:30 Taxi ride to the airport.