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Puerto Azul Suite Hotel

4.0 star property

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Terrace/patio
1 bedroom, minibar, in-room safe, free cribs/infant beds
Breakfast and dinner served
Suite, Pool View | Terrace/patio
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

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Calle Pere Melia, Puerto de Pollensa, Pollenca, Mallorca, 7470
  • Place, Playa d'Albercuix
    ‪2 min walk‬
  • Place, Pollensa Port
    ‪6 min walk‬
  • Place, Playa del Port de Pollença
    ‪10 min walk‬

Room options

View all photos for Suite

1 bedroom, minibar, in-room safe, free cribs/infant beds

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Suite, Pool View

Suite, Pool View | Terrace/patio

Suite, Pool View

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Puerto de Pollensa

Puerto Azul Suite Hotel places you within a 15-minute stroll of popular sights such as Pollensa Port and Playa del Port de Pollença. This 148-room, 4-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi.

What's nearby

  • Playa d'Albercuix - 2 min walk - 0.1 miles
  • Pollensa Port - 6 min walk - 0.4 miles
  • Boquer Valley - 10 min walk - 0.5 miles
  • Playa del Port de Pollença - 10 min walk - 0.5 miles
  • Alcúdia Beach - 19 min drive - 8.5 miles

Getting around

  • Muro Station - 26 min drive
  • Palma de Mallorca Airport (PMI) - 64 min drive

Restaurants

  • ‪Café Daina - ‬6 min walk
  • ‪Moll De Bellagio - ‬4 min walk
  • ‪Restaurant Bahia - ‬5 min walk
  • ‪Bocchoris - ‬5 min walk
  • ‪Holibikes - ‬5 min walk

About this property

Puerto Azul Suite Hotel

At Puerto Azul Suite Hotel, guests enjoy 2 outdoor pools, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle for a fee (available on request). The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
32-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Balconies, sitting areas, and refrigerators are also standard.
2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and March 18.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-7 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.

Property is also known as

Puerto Azul Aparthotel Pollensa
Puerto Azul Pollensa
Puerto Azul Suite Hotel Pollensa
Puerto Azul Suite Hotel
Puerto Azul Suite Pollensa
Puerto Azul Suite
Puerto Azul Suite Hotel Hotel
Puerto Azul Suite Hotel Pollensa
Puerto Azul Suite Hotel Hotel Pollensa

Frequently asked questions

Are free cancellation options available at Puerto Azul Suite Hotel?

Puerto Azul Suite Hotel provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Puerto Azul Suite Hotel?

This hotel is located in Pollença, a short 7-minute walk from Pollensa Port and also 10 minutes on foot from Playa del Port de Pollença. You'll also find Boquer Valley and Playa d'Albercuix less than a mile away.

Is there parking available at Puerto Azul Suite Hotel?

Yes, self parking is offered for free at the hotel.

Does Puerto Azul Suite Hotel feature a casino at the property?

No, Puerto Azul Suite Hotel doesn't have a casino.

Will I find an indoor pool at Puerto Azul Suite Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Puerto Azul Suite Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 outdoor pools, and a poolside bar.

Does Puerto Azul Suite Hotel have a hot tub?

No, but this hotel does have a steam room.

Does Puerto Azul Suite Hotel have a restaurant with a breakfast menu?

Yes, Puerto Azul Suite Hotel serves free buffet breakfast from its restaurant.

Will Puerto Azul Suite Hotel allow pets to stay free of charge?

No, pets aren't allowed at Puerto Azul Suite Hotel.

Does Puerto Azul Suite Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Puerto Azul Suite Hotel?

Yes, every guestroom at Puerto Azul Suite Hotel comes with a balcony and some offer city and pool views.

Puerto Azul Suite Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 98 reviews
Rating 8 - Good. 39 out of 98 reviews
Rating 6 - Okay. 8 out of 98 reviews
Rating 4 - Poor. 0 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel if you have kids. Our two under tens had a fantastic time, which meant we did too! Sven and Mimi the entertainers were great. If we come back to PP we’ll definitely stay here again
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Catrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and hotel, kind and helpful staff, great pool, fantastic breakfast. Graçias!
Stayed 5 nights in Aug 2022
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at a magical location. Everyone from Entertainment staff to the food staff couldn’t do enough to make our stay great! Thank you all!!
Stayed 10 nights in Aug 2022
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cycling trip

Awesome as always, been coming for years and use same hotel
Stayed 7 nights in Sep 2022
Verified

8/10 Good

mike james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was well set up for families with small children. The staff organised many activities in the day with some good shows in the evening. There were plenty of sun loungers and the hotel was convenient for local shops, restaurants etc....
Stayed 6 nights in Aug 2023
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 6 nights half board at the end of April. We have stayed at several hotels in pollenca and this is by far the best location. The room was lovely and clean and the staff were all fantastic but I would have to say I didn’t think the food was good compared to other hotels. I would definitely stay here again but would be room only or bed and breakfast.
Stayed 6 nights in Apr 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just excellent!
Stayed 9 nights in Jun 2022
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, plenty of sun beds at any time of the day. The pools were very nice, and clean. Room was spacious, and had great air conditioning. Fridge, Kettle etc Again clean. The staff were very friendly, and the food was fabulous, so much choice! Would definitely go back there.
Stayed 14 nights in Sep 2022
Verified

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had a lovely pool area and the room was clean and very spacious, even with the baby cot in the room. Buffet was great, especially in the evenings when there was always plenty of variety. Very friendly, helpful staff. The hotel is also in a fantastic location, with local restaurants and the beach just a two minute walk away. Parking was also very easy. Only minor negative thing is that the shower isn’t designed very well - the edge of the shower tray isn’t high enough, meaning that water overflowed on to the floor every time we used it. Wasn’t a massive issue, but meant we needed lots of towels to mop up the water.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good family trip

The hotel is ideal for families. A nice pool area and inflatables allowed which is nice. The animations teams does a decent job throughout the day and at the nightly minidisco. The kids (5&7) loved it. Buffet at breakfast and dinner was good. Sufficient choice that will keep most happy. Quality was decent if not gourmet. Only two blocks or a few minutes stroll to the promenade/beach/restaurants if you want a change of scenery.
Stayed 6 nights in Jul 2022
Verified

6/10 Okay

Jayne

Liked: Cleanliness, staff & service
Hi, the location of Azul is fantastic - right near the beach and beautiful restaurants by the beach at Puerto Pollensa. The staff at Azul are great but this hotel wasn’t really for us, but that doesn’t mean to say it isn’t right for others. There are tons of activities and entertainment for families who love that but we like it quieter. The main issue for us is the pool isn’t big enough for the complex and unless your towel is on a sun bed at 8am, forget getting a space. I think the hotel should stop this happening as we only swam in the pool twice all week and went to a friends pool instead.
Stayed 7 nights in Jul 2023
Verified

8/10 Good

Anneloes van

Liked: Cleanliness, amenities
Goed ontbijt. Kamer prima.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Älskade Port Pollenca - bra boende

Perfekt läge i Port Pollenca. Ett par gator upp från stranden men bara några minuters promenad. Gillade det mesta med hotellet förutom miljön runt poolen som jag upplevde som lite trång och oorganiserad… själva poolen var jättebra och allt annat var också bra. Vi trivdes och skulle gärna komma tillbaka. Majoriteten av gästerna var britter. (Juni 2022).
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel, friendly staff, good food and great entertainment for all ages.
Stayed 7 nights in Apr 2022
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Anlage und in ein paar Minuten fußläufig am wunderschönen Strand. Vor allem Abendbufett nicht besonders abwechslungsreich. Essen sehr auf englische Gäste ausgerichtet. Nettes und freundliches Personal.
Stayed 8 nights in Mar 2022
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very convenient location - 2 mins walk from promenade, plenty of variety at buffet and used plates cleared quickly. Good room layout. Worked really well for us s as d our 2 teenagers. Liked the mix of couples, families and friends and fact it’s not just English guests.
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

Olov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My fourth very good stay at Azul.

Excellent four star hotel. Outstanding service. Clean and restaurant offer good food.Friendly staff. Wi-fi has improved and work ok, but needs upgrading. Stayed four times in this hotel (October visits for biking)
Stayed 11 nights in Oct 2021
Verified

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meets expectations

Lovely warm and friendly welcome by Angela Room sadly was not pool facing but was spacious and comfy enough Shame no kitchenette Breakfast had a good spread Kids club seemed great for the kids as was the evening disco. Evening entertainment for adults was great (and im def not the sort to like that sort of thing)
Stayed 1 night in Aug 2021
Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing to mention is the staff here are just lovely and work so very hard. They provide an excellent service with a smile every day, so happy and cheery. Especially the ladies in the restaurant in the mornings and evening. Please, give them praise! The hotel was clean and it was a nice looking modern hotel all in all. The amenities were good, breakfast was ideal and dinner in the evening was perfectly fine for a small hotel. It was lovely and quiet when we visited which helped. During our stay we were informed by a guest that there were some problems with some children and guests at the hotel getting ear infections which they believed to be from the pool. This made us anxious about being in the pool so we mostly went to the beach but the hotel seemed to do all they could to ensure this wasn’t a problem with the pool and reassured us very well. After an initial review on check in, the hotel manager came to speak to us about our review to ensure we were happy. Room was nice and I thought it was a lovely touch that they provided masks in your room for you. Very helpful!! The only criticism I could give was the beds in the main room were fine (neither hard or particularly comfy) however the sofa beds for the kids were not great. The manager said he hadn’t heard this before and plenty of kids stay there, but for us they were hard and there was a lot of metal around the sides of the bed which my 3 year old hurt her leg on when trying to climb up on the first day.
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rafa and Sven at kids club were great Food was a bit repetitive and uninspiring
Stayed 10 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Good variety of food. Accommodation bright and kept clean by staff.
Stayed 9 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puerto Azul

Fantasic hotel, great staff and very good ammenitis.acilities
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and modern, great pool, friendly staff. 5 minute walk to the beach, 2 mins to nearest shop. Plenty of free parking in the surrounding roads.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Great place to stay with the family. Rooms and other facilities are ok. Staff is very nice and helpful. We booked on the half board option and food was good and there was a good variety of meals, especially for a dinner. We stayed a week and there were different meals to choose from every evening. The hotel is close to the beach, shops and many restaurants. I highly recommend this hotel.
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is spotlessly clean. The pool is beautiful. There are lots of comfy sunbeds with a separate area for adults. The food is very good indeed with plenty of choice. And the staff are very friendly. The air conditioning and wifi in the room are not optimal but in public spaces it is very good.
Stayed 14 nights in Jul 2019

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