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Quality Inn

2.5 out of 5.0

Recent guest reviews

Located just off I-15 it is easy to get to. There are several restaurants within walking distance of the hotel. Free Wi-Fi is available. Small pool is open late, until midnight, which is nice if you want to takle a late dip. Breakfast was ok with a waffle station, scrambled eggs and sausage along with the usual cold food items. It was reasonable in price, clean so if was good for a quick one night stay.

I've stayed here in the past, and it was OK, but it seems this Choice Privileges brand has been upgrading properties and this was an impressive change. They were switching the sign in the parking lot as I arrived. Carla? who checked me in was wonderful, cheerful and helpful when I wanted a room upstairs rather than the ground floor the website set me up with. Lobby is welcoming, great amenities, iron & board, Coffee set-up, microwave, fridge, flat screen tv, clean rest room with GREAT lighting and a curved shower curtain. Marble vanity with rich wooden shelving for linens rather than cold stainless steel was new and very classy. The free breakfast was the best I've seen at a motel in a long time, and was tended to constantly by a very nice young lady which is a nice touch. I will definitely stay here again. Convenience store and a few restaurants within walking distance.

Clean hotel with an excellent complementary breakfast that one would expect from a Comfort Inn. Spacious comfortable room and very convenient for the freeway. There are several eateries within walking distance but of special note is the Sandpiper restaurant. It's a bit more up market than the usual diner and if you are looking for something special then we'd highly recommended it. We dined outside on their lovely decked area. The hotel does have a couple of chairs outside the check in area but other than that there is nowhere else to relax. A motel that ticks all of the boxes for a short stopover so we'd happily stay here again.

Smelled cigarette smoke in my room both nights. Was located on the second floor close to the freeway side. My guess is that since they have the designated smoking area on that side of the hotel the smoke smell is blowing into the building still through the vents. Even being at least 5 rooms from the downstairs door it smelled like someone was in my room smoking.

I had a spacious king suite with a comfortable bed and a sofa to lounge on. A fridge (unfortunately without a freezer for my ice packs) and microwave as well as a coffee maker were in the room. Everything was clean. Internet was decent though at random times required reauthorization to reconnect. I had an issue with my toilet seat, mentioned it, and no one fixed it. When I tried to get the managers attention she was completely oblivious to even my presence. I asked she be told but otherwise the desk clerk made no attempt to satisfy the problem. Oh well. Otherwise, a good stay.

We arrived for our 3 night stay just as 3 days of rain began. Was greeted by a friendly woman at front desk. Happy to get first floor room as I had requested, as there is no elevator in this property. The room wasn't real large, but was neat, clean and had everything that we needed. Nice to have a small refrigerator and microwave in the room. Was also given a slip of paper at check-in showing nearby restaurants that offer discounts on meals if you show your room key. I had so many problems getting a good Wi-Fi connection on my tablet, but the front desk clerk, who had checked me in, helped me to get a better connection. The Wi-Fi still wasn't perfect during the stay, but tolerable. Like I said, it rained the entire stay, so that could have been the reason for that. This Comfort Inn had a certain charm to it, very home-like. All staff were friendly, breakfast was good, and it was hard to leave at the end of our stay.

Very clean room and pretty quiet considering you are near the interstate. Room and bathroom was very clean. Bed was comfortable. Bathroom was very clean and room smelled fresh. Would stay here again. Breakfast was usual for comfort inns. Staff was pleasant.

We stayed here for one night on our way to the total eclipse. The staff was very helpful and the room was comfortable. Nothing outstanding with the room and no elevator. Plenty of food for the breakfast and lots of choices. The lady working the breakfast was great! I was thinking, however, that the hotel wasn't worth the price we were charged. After looking at the website now, we were charged an extra $47 because it was the night before the eclipse. So, knowing that, I would say it was worth what is normally charged.

This is a Comfort Inn, not a Comfort Suites. Still, room was nice and clean and provide a great rest on our 4000 mile road trip. Staff was friendly and helpful. Hotel located near several dinning places which were within easy walking distance. Only downside...small breakfast area. It will only accommodate 16 guest at a time. Still, a good visit.

The staff was very welcoming and helpful. My room was booked and when we arrived I was told there was no elevator to get to the 2nd floor with my family and our bags--fortunately I was close to the stairs--it would have been nice to know the lack of elevatory PRIOR to placing my booking. The room was nice, the pool and hot tub were great, and the staff was wonderful. Breakfast was delightful--good variety of food.

1333 Bench Rd Pocatello ID

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Quality Inn is located within a few miles (5 km) of Holt Arena and Idaho State University. This 52-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. In central Pocatello, the hotel is also close to Portneuf Medical Center and L.E. and Thelma E. Stephens Performing Arts Center.


Free full breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Quality Inn's 52 rooms are air-conditioned and provide coffee makers, free newspapers, and safes. Guests can expect to find free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Phones, ironing boards, and desks are also available.

Property features

At Quality Inn, guests enjoy features like an indoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Queen 1 | Full 1 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 159 reviews