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Citadel House Hotel

3.0 star property
Guesthouse in Plymouth

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Photo gallery for Citadel House Hotel

Dining
Exterior
Property grounds
Free WiFi
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
55 Citadel Road, The Hoe, Plymouth, England, PL1 3AU
  • Place, Hoe Park
    ‪2 min walk‬
  • Place, Theatre Royal, Plymouth
    ‪5 min walk‬
  • Place, Plymouth Pavilions
    ‪5 min walk‬

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Plymouth

Located in Barbican, Citadel House Hotel is within a 5-minute walk of sights such as Hoe Park and Plymouth Pavilions. The 6 rooms at this 3-star guesthouse include coffee makers and TVs.
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What's nearby

  • Hoe Park - 2 min walk - 0.1 miles
  • Theatre Royal, Plymouth - 5 min walk - 0.3 miles
  • Plymouth Pavilions - 5 min walk - 0.3 miles
  • University of Plymouth - 12 min walk - 0.7 miles
  • National Marine Aquarium - 15 min walk - 0.8 miles

Getting around

  • Plymouth Station - 19 min walk

Restaurants

  • ‪The Union Rooms (Wetherspoon) - ‬7 min walk
  • ‪The Bank - ‬6 min walk
  • ‪The Waterfront Pub & Eating Hse - ‬9 min walk
  • ‪Pier One - ‬11 min walk
  • ‪The Coffee Shack - ‬10 min walk

About this property

Citadel House Hotel

Guesthouse in Plymouth
At Citadel House Hotel, guests have access to free WiFi in public areas. Staff members can help with accommodation requests, and provide luggage storage.
TVs come with digital channels, and guests can stay connected with free WiFi. 2 bathrooms, coffee makers, and hair dryers are also available. Bathrooms are shared.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bathroom

  • 2 shared bathrooms (in-room sinks)
  • Hair dryer

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Citadel House Hotel Plymouth
Citadel House Plymouth
Citadel House
Citadel House Hotel Plymouth
Citadel House Hotel Guesthouse
Citadel House Hotel Guesthouse Plymouth

Frequently asked questions

Is free cancellation available at Citadel House Hotel?

Citadel House Hotel provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do around Citadel House Hotel?

This guesthouse is situated in Barbican, just steps from Hoe Park and Plymouth Pavilions, and within a short walk of Theatre Royal, Plymouth. You'll also find Elizabethan House and Royal Citadel less than a mile away.

Is parking available on site at Citadel House Hotel?

No, there isn't parking available at the guesthouse.

Does Citadel House Hotel have a casino at the property?

No, Citadel House Hotel doesn't have a casino.

Is there an indoor pool at Citadel House Hotel?

No, there is no indoor pool at this guesthouse.

Does Citadel House Hotel have a hot tub?

No, there isn't a spa tub at this guesthouse.

Does Citadel House Hotel feature a restaurant that includes a breakfast menu?

No, Citadel House Hotel doesn't have a restaurant that serves breakfast.

Does Citadel House Hotel allow pets to stay for free?

No, pets aren't allowed at Citadel House Hotel.

Does Citadel House Hotel have connecting rooms?

No, this guesthouse doesn't feature connecting guestrooms.

Are there rooms with balconies at Citadel House Hotel?

No, there aren't any accommodations with balconies at Citadel House Hotel.

Citadel House Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 12 out of 61 reviews
Rating 8 - Good. 15 out of 61 reviews
Rating 6 - Okay. 10 out of 61 reviews
Rating 4 - Poor. 10 out of 61 reviews
Rating 2 - Terrible. 14 out of 61 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Julia

Disliked: Property conditions & facilities
The toilet was a shared facility outside of the room so not en suite. There is no breakfast facility. Bed only
Stayed 1 night in Aug 2025

6/10 Okay

Collette

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

UNSAFE PLACE TO STAY

There was shouting and banging from upstairs room and mentioned that was a knife involved.
Stayed 1 night in Jul 2025

8/10 Good

Darren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for a one night stay, pretty basic but served the purpose. Owner was friendly, helpful and courteous. Parking voucher available for £10 on request.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities
Everything nice
Stayed 1 night in Jul 2025

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness
Clean and tidy, very friendly staff. No frills but friendly experience.
Stayed 2 nights in Jun 2025

6/10 Okay

Susannah

Liked: Cleanliness

Cheap, basic, no frills

The hotel used to offer B&B, and always had a good reputation, which was why i booked. I did not realise until we arrived that it is a shadow of its former self. Only now offering cheap room only options. The room was not en suite, i would expect that from a provider in 2025, and did not realise this at time of booking, as we would not have stayed here. The whole hotel needs updating, the room was basic, the mattress was very uncomfortable and we did not get a good nights sleep. If you are looking for basic, cheap accommodation and don't want frills then this hotel is for you. We, how,will not be staying again.
Stayed 1 night in Jun 2025

6/10 Okay

Sarha

Traveled with family
Liked: Room comfort
Very oldie worldy, place was very clean and staff we're helpful the only downside no toilet it our room just a shower, we was lucky our room was right next door to us!
Stayed 3 nights in May 2025

2/10 Terrible

Melanie

Business traveler
Disliked: Cleanliness
Was told was having a share bathroom that was not stated on the booking so had to pay extra and it also said we had we had breakfast included on arrival the man said there was mo breakfast. Couldn’t wait to leave.
Stayed 1 night in Jun 2025

8/10 Good

Lynda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good location for what we needed!
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Weekend

We went to Plymouth to be there for the last game of the season for Leeds United and Leeds won and got crowned the champions of the league and where promoted to the Premier League. It was a hot sunny weekend and the hotel was in the city centre and all was fantastic.
Stayed 2 nights in May 2025

6/10 Okay

Mark

Liked: Staff & service
We got to the hotel changed rooms as there was only a shower and had to walk to a differnt area for the toilet. . So had to pay extra for a room with a shower and toilet thatand its a bit dated.
Stayed 1 night in May 2025

2/10 Terrible

briony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Ryan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the host was pleasant and welcomed us … the hotel is totally in a shambles , our rooms bed was held together by parcel tape and there were no sockets next to bed only one double near the sink next tithe window Shelves were falling off the walls , decor was tired and paper cracked and hanging off the walls , the shower head was filthy and rusty and there were only enough tea bags fir one cup each Felt grotty and I had another trip booked here iv now cancelled it such a shame really , The signs says hotel is under improvements but the mats no excuse for the poor condition and state of our room and general areas . The framed pictures up the bathroom had melted n buckled out of their frames with the heat in the bathroom just left there to rot Nice building too very neglected The wi fi was confusing too so used my own .
Stayed 1 night in Apr 2025

2/10 Terrible

Matteo

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was appalling
Stayed 1 night in Dec 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Daniel

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia Ovenseri

Liked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

Pita

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

DAMIEN

Liked: Staff & service
It was a bit overpriced for a single night stay tbh and a fair price for what you get would have been about £50-60 maximum
Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, room comfort
I enjoyed my stay at the Citadel, b&b hotel, despite the Weather being a bit cold for early June '
Stayed 3 nights in Jun 2024

8/10 Good

Simon

Business traveler
Liked: Cleanliness
Stayed 2 nights in Jun 2024