6/10 Okay
Deborah
Traveled with family
Apr 17, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort is closed in April - don’t go before May
We booked this hotel nearly a year before we travelled. We wanted somewhere warm with fun evenings and a great beach for the whole family and this seemed to fit the bill. However what we didn’t realise is that the resort is actually closed as it was so early in the season. There was nothing on the beach, only 1 restaurant was open and the shops were all closed. Whilst I do acknowledge we should have researched this more , all of the research I did do let me to this resort. The local taxi driver , who was friendly and really helpful, said we had picked the best place for us, but just at the wrong time of year. As we couldn’t possibly entertain ourselves and 2 kids for the week, we ended up moving to Chania the next day so had to pay for another place to stay for the week. We let the manager know why and he was very nice and offered help if we needed it - not sure what that could be - maybe be could’ve given us a lift to Chania . Anyway it was not the fault of the hotel but I also think that maybe it should be made clear when they accept the booking that the resort does not really open up until May/June? It would have helped us . The room was nice, very basic but for the price nice and clean and the manager was really friendly. The location seemed ti be good as it was close to the beach and a main drag but I can’t say for definite as nothing near was open . It’s not a place I plan to revisit
Deborah
Stayed 7 nights in Apr 2025
