Pittsfield State Forest Vacation Packages

Mostly disappointing. It took too long to check in, the room was tiny & cramped, and the breakfast is a disgrace. The price was right & the bed was OK, but I don't think I'll stay again.

The Equinox is a historic property that needs to update their rooms. Even though the property is historic, the drawers and closet should be easy to use. The doors to the rooms are extremely noisy opening and closing which makes a lot of noise in the hallway. There was a tremendous electrical storm and the entire region was having issues with electricity but the Equinox engineers did their best to keep the facility running. This was appreciated. Upon checking in we were not told about a ramp into the hotel so my husband had to carry our luggage up the 8 front steps. The bell person showed up after the luggage was in the lobby and on the trolley. Not the type of service expected at the Equinox.

Was charged a no show for a night we nevrr reserved. Attitude if the fromt desk attendant was not nice nor helpful. We asked for a manager and they said there wasn’t one on site. The other person was eating food while attending people.

The staff were very kind. Loved how they were accommodating. It was obvious that they cared about their guests. Rooms were clean and the bed very nice.