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Recent guest reviews

The lady who checked us in could have been nicer. But you never know what people are dealing with so I let it go. Aside from that, it was nice. given all the COVID challenges, they did well. IMO

The staff was friendly and helpful.there wasn't anything that I didn't like.

Bed was hard and like a springboard. Overall everything else was good for a one night stay

Nice place to stay. Room was clean and comfortable.

Nothing Had to walk through rain from garage to hotel.

Nice hotel with great location. We loved being able to leave our car and use the shuttle to the airport. Clean and comfortable room. The only disappointment was the breakfast. The biscuits were cold and no microwave to warm them. The eggs were ok but not great. We have stayed in many HIE and this breakfast was marginal.

nice clean hotel and great location would stay here again

The front desk person was lacking enthusiasm, manager door open could hear him berating an employee. Very long walk to the room, bed was like sleeping on rocks.

Staff was friendly. Water continually leaked out of tub faucet. Overall cleanliness was good. Except for the shower had lots of mold. There was also lots of hair on the shower walls

Nice hotel. Shuttle service to airport. Room was clean, but carpet was old.

The desk clerk was waiting for me to arrive (probably thenlast guest checking in for the night), quickly got the shuttle to pick me up, and had a special a treat for me. So friendly - appreciated it!

I travel a lot for work and am in hotels quite a bit. This week, I'll be in 3 different hotels within 7 days. My flight arrived very late and I was happy to finally get to the hotel and get some rest. The check in process was quick and easy. Being exhausted from a day of travel, I just wanted to get to my room. In the morning, I was refreshed and was paying more attention to details. When I went to use the bathroom in my room, I noticed there was no toilet paper on the dispenser. I went searching through the other part of the bathroom as there is usually extra rolls under the sink or in a cabinet, but I didn't find any. There was no toilet paper anywhere in my room. I was very surprised by this. On the way to breakfast, I noticed an odd smell in the hallway outside my room. This was near the workout room and figured it was just an odor coming from there as I past by. However, on the way back from breakfast, the smell was noticeably worse and I could only describe it as a 'rotten' smell. Upon checkout, I was expecting the person at the front desk to ask how my stay was since that is what happens at most hotels. He did not ask me how my stay was or if there was anything they could improve on. Given that I wanted to get on the road and start a long drive I had ahead of me, I saved my comments for the follow up email.

Fast and friendly check in. Room was filthy. Every surface needed major dusting. Shower head was disgusting and caked with crud. Hairs in both beds. FOOD on the floor. Found about a half dozen pieces of what appeared to be moldy beef jerky under the chair, nightstand, and behind the bed. Breakfast hot food was luke warm and cold mostly. Coffee provided in lobby was cold or carafes were empty. When I checked out I notified the front desk employee about the moldy food found on the floor and it was clear she did not care when she said okay and answered the phone before I finished my sentence. Very rude. Would not stay here. Not worth the price.

Campbells Run Rd Pittsburgh PA

Hotel highlights

  • Close to The Mall at Robinson
  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Located within a mile (2 km) of The Mall at Robinson, Holiday Inn Express Hotel & Suites Pittsburgh Airport, an IHG Hotel is within 3 miles (5 km) of Montour Trailhead and Parking at Scott Road. This 148-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All of Holiday Inn Express Hotel & Suites Pittsburgh Airport, an IHG Hotel's 148 rooms are heated and have an array of amenities, including MP3 docks, microwaves, and refrigerators. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities.


Property features

At Holiday Inn Express Hotel & Suites Pittsburgh Airport, an IHG Hotel, guests have access to a fitness center, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-in.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking (MOBILITY)

2 Queen Beds | Sleeps 5

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (MOBILITY)

1 King Bed | Sleeps 3

Guest reviews for Holiday Inn Express Hotel & Suites Pittsburgh Airport, an IHG Hotel

Everyone (18) Business (5) Couples (21) Family (13) Other (2)
4
Family

The lady who checked us in could have been nicer. But you never know what people are dealing with so I let it go. Aside from that, it was nice. given all the COVID challenges, they did well. IMO

By on Mar 30, 2021

Review comment responded on Apr 5, 2021

Thank you for the feedback we appreciate it a lot! We are glad things went smooth for you and will mind your feedback in the future.

5
Everyone

By on Mar 15, 2021

Review comment responded on Mar 27, 2021

Thank you for submitting a review for our hotel!!!! Looking forward to seeing you again the next time your travels bring you back to the Pittsburgh, PA area!!!!!

5
Family

The staff was friendly and helpful.there wasn't anything that I didn't like.

By on Dec 16, 2019

2
Partner Couples Business Business

Bed was hard and like a springboard. Overall everything else was good for a one night stay

By on Dec 13, 2019

5
Business Business

Nice place to stay. Room was clean and comfortable.

By on Nov 24, 2019

5
Everyone

By on Aug 19, 2019

2
Everyone

By on Jul 8, 2019

5
Friends

Nothing Had to walk through rain from garage to hotel.

By on Jul 4, 2019

4
Everyone

By on Jun 24, 2019

5
Partner Couples Family

Nice hotel with great location. We loved being able to leave our car and use the shuttle to the airport. Clean and comfortable room. The only disappointment was the breakfast. The biscuits were cold and no microwave to warm them. The eggs were ok but not great. We have stayed in many HIE and this breakfast was marginal.

By on May 9, 2019

Holiday Inn Express Hotel & Suites Pittsburgh Airport, an IHG Hotel

5311 Campbells Run Rd, Pittsburgh, PA 15205
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