Holiday Inn Express is our first choice when traveling via Pittsburgh. Confort, friendly, helpful, and near the restaurants and shops that we like. Big 👍’s up
The lady who checked us in could have been nicer. But you never know what people are dealing with so I let it go. Aside from that, it was nice. given all the COVID challenges, they did well. IMO
The staff was friendly and helpful.there wasn't anything that I didn't like.
Bed was hard and like a springboard. Overall everything else was good for a one night stay
Nice place to stay. Room was clean and comfortable.
Nothing Had to walk through rain from garage to hotel.
Nice hotel with great location. We loved being able to leave our car and use the shuttle to the airport. Clean and comfortable room. The only disappointment was the breakfast. The biscuits were cold and no microwave to warm them. The eggs were ok but not great. We have stayed in many HIE and this breakfast was marginal.
nice clean hotel and great location would stay here again
The front desk person was lacking enthusiasm, manager door open could hear him berating an employee. Very long walk to the room, bed was like sleeping on rocks.
Staff was friendly. Water continually leaked out of tub faucet. Overall cleanliness was good. Except for the shower had lots of mold. There was also lots of hair on the shower walls
Nice hotel. Shuttle service to airport. Room was clean, but carpet was old.
The desk clerk was waiting for me to arrive (probably thenlast guest checking in for the night), quickly got the shuttle to pick me up, and had a special a treat for me. So friendly - appreciated it!
I travel a lot for work and am in hotels quite a bit. This week, I'll be in 3 different hotels within 7 days. My flight arrived very late and I was happy to finally get to the hotel and get some rest. The check in process was quick and easy. Being exhausted from a day of travel, I just wanted to get to my room. In the morning, I was refreshed and was paying more attention to details. When I went to use the bathroom in my room, I noticed there was no toilet paper on the dispenser. I went searching through the other part of the bathroom as there is usually extra rolls under the sink or in a cabinet, but I didn't find any. There was no toilet paper anywhere in my room. I was very surprised by this. On the way to breakfast, I noticed an odd smell in the hallway outside my room. This was near the workout room and figured it was just an odor coming from there as I past by. However, on the way back from breakfast, the smell was noticeably worse and I could only describe it as a 'rotten' smell. Upon checkout, I was expecting the person at the front desk to ask how my stay was since that is what happens at most hotels. He did not ask me how my stay was or if there was anything they could improve on. Given that I wanted to get on the road and start a long drive I had ahead of me, I saved my comments for the follow up email.
Located 1 mi (1.6 km) from The Mall at Robinson, Holiday Inn Express Hotel & Suites Pittsburgh Airport, an IHG Hotel is within a 15-minute drive of other popular attractions like Rivers Casino. This 148-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include MP3 docks, refrigerators, and microwaves.
At Holiday Inn Express Hotel & Suites Pittsburgh Airport, an IHG Hotel, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-in.
Holiday Inn Express is our first choice when traveling via Pittsburgh. Confort, friendly, helpful, and near the restaurants and shops that we like. Big 👍’s up
The lady who checked us in could have been nicer. But you never know what people are dealing with so I let it go. Aside from that, it was nice. given all the COVID challenges, they did well. IMO
Thank you for the feedback we appreciate it a lot! We are glad things went smooth for you and will mind your feedback in the future.
Thank you for submitting a review for our hotel!!!! Looking forward to seeing you again the next time your travels bring you back to the Pittsburgh, PA area!!!!!
The staff was friendly and helpful.there wasn't anything that I didn't like.
Bed was hard and like a springboard. Overall everything else was good for a one night stay
Nice place to stay. Room was clean and comfortable.
Nothing Had to walk through rain from garage to hotel.
Thanks so much for staying with us. We appreciate your feedback!