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Recent guest reviews

I loved the jet tub

The price was good and location. The registrar was rude. The free breakfast was just OK. For example, there was no milk or spoons for the breakfast cereal. The room was clean and the air-conditioning worked well.

Room bathroom was dirty, lights did not work, room smelled! Check in- when we arrived, I stood at the window while the clerk was kicked back in her chair talking on the phone- not even acknowledged while I stood at desk! We did not stay!!!

The receptionist wasn't friendly. The room was old and dingy. It smelled like Raid, overwhelmingly. Mold in bathroom, wallpaper ripping. Old nasty chair. On 1st floor, after first night realized the window had been unlocked the entire time. AC was not running when we arrived to the room on first day. People hanging out in parking lot entire day trying to fix trucks. It was like a tail gate party. Did not feel safe!

We were the only guests.

Great customer service, a d I liked the fact that they don't mess around when it comes to smoking in the rooms... They were on point.

They didn’t clean the room during our stay and no blankets or breakfast And the room were dusty inside. Hotel pictures are outdated on website.

Super clean hotel! The second shift staff was absolutely AMAZING! I didn’t catch his name but he definitely made sure we were well taken care of, as did the 3rd shift staff. I would highly recommend this hotel.

Just as I arrived , a dog jumped from the window of a parked car and ran to me. The staff person assumed it was my dog and immediately attacked me verbally. Telling me I can’t stay there with my dog. I explained but he continued to be rude and believed me to be lying. Once I was finally in my room looked down at the pool and this dog was IN the pool. I called the front desk and was told the dog was allowed in the pool area. The staff was beyond rude and clearly not concerned with the dog pooping on the grass or being in the pool water or the owner who left it in the car and had the dog over night in the room yet had no problem attacking me verbally

They don't came and clean my room lots of mold on the walls you can see ticks all over the place no window screens bad smell is their worst hotel

Location is great. Was short on face cloths and outside doors slam really loud when people leave the building

Great price. Clean rooms and lobby. Pool looked nice.

The pool was a nice size and rooms were pretty large. Beds were comfortable! The breakfast wasn't great and they need new vending machines.

Was a nice stay. Enjoyed the pool the jacuzzi tub in our room the breakfast ends to early lol

The staff was all very honest and polite. Very clean rooms and property.

It is kinda hard to get to and breakfast needs to be served at least till 10 but staff was very friendly. The motel was one of the quietest ones we've stayed in. The pool needs a little touch up. I would stay here again!

I Would not recommend this property to anyone, we ended up bringing home BEDBUGS, we are now fighting these blood sucking critters and it is a night mare. I went online and looked up some reviews on this hotel and apparently the hotel staff knew about this issue and they have not taken care of the issue, shame on them for renting rooms to unsuspecting vacationers. I have bites all over my legs and they are painful.

Parkway Pigeon Forge TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Hotel Pigeon Forge places you next to Titanic Museum and Hollywood Wax Museum. This 130-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast.


Rooms

All 130 individually furnished rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Hotel Pigeon Forge features free WiFi in public areas, a meeting room, and a seasonal outdoor pool. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Standard Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Superior Suite, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Guest reviews for Hotel Pigeon Forge

Everyone (8) Couples (5) Family (10)
5
Partner Couples

I loved the jet tub

By on Oct 20, 2021

Review comment responded on Oct 20, 2021

Thank you

3
Family

The price was good and location. The registrar was rude. The free breakfast was just OK. For example, there was no milk or spoons for the breakfast cereal. The room was clean and the air-conditioning worked well.

By on Jul 23, 2021

Review comment responded on Jul 23, 2021

Thank you for your feedback

2
Everyone

By on Jul 8, 2021

Review comment responded on Jul 19, 2021

Thank you

1
Family

Room bathroom was dirty, lights did not work, room smelled! Check in- when we arrived, I stood at the window while the clerk was kicked back in her chair talking on the phone- not even acknowledged while I stood at desk! We did not stay!!!

By on Jun 22, 2021

Review comment responded on Jun 22, 2021

Sorry for inconvenience

2
Family

The receptionist wasn't friendly. The room was old and dingy. It smelled like Raid, overwhelmingly. Mold in bathroom, wallpaper ripping. Old nasty chair. On 1st floor, after first night realized the window had been unlocked the entire time. AC was not running when we arrived to the room on first day. People hanging out in parking lot entire day trying to fix trucks. It was like a tail gate party. Did not feel safe!

By on Jun 19, 2021

Review comment responded on Jun 19, 2021

Sorry for inconvenience

2
Partner Couples

We were the only guests.

By on May 12, 2021

Review comment responded on May 12, 2021

Thank you

5
Family

Great customer service, a d I liked the fact that they don't mess around when it comes to smoking in the rooms... They were on point.

By on Mar 15, 2021

Review comment responded on Mar 20, 2021

Thank you

1
Friends

They didn’t clean the room during our stay and no blankets or breakfast And the room were dusty inside. Hotel pictures are outdated on website.

By , from California on Oct 25, 2020

Review comment responded on Dec 1, 2020

Thanks for staying with us. We appreciate your feedback!

5
Family with small children

Super clean hotel! The second shift staff was absolutely AMAZING! I didn’t catch his name but he definitely made sure we were well taken care of, as did the 3rd shift staff. I would highly recommend this hotel.

By , from Nashville, Illinois on Jul 11, 2020

2
Family

Just as I arrived , a dog jumped from the window of a parked car and ran to me. The staff person assumed it was my dog and immediately attacked me verbally. Telling me I can’t stay there with my dog. I explained but he continued to be rude and believed me to be lying. Once I was finally in my room looked down at the pool and this dog was IN the pool. I called the front desk and was told the dog was allowed in the pool area. The staff was beyond rude and clearly not concerned with the dog pooping on the grass or being in the pool water or the owner who left it in the car and had the dog over night in the room yet had no problem attacking me verbally

By on May 26, 2020

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