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Recent guest reviews

The hotel is very clean and comfortable. Rooms are a good size and well kept.

Clean, pet friendly, near everything.

Property was clean and nice. Only thing that was a small problem the walls are thin so you could hear other guests. I would stay here again.

i love this place! had everything we needed for a great night's stay! breakfast was yummy!

Location

Definitely needs more parking! The elevator is old and only one. It takes forever to even get to breakfast or out of building. Breakfast was terrible! I would not stay here again!

The room was clean..staff friendly..my problem is with the dog walk area..there was poop everywhere it seemed..difficult to walk without stepping in it..a poop clea up station like they use in dog parks would help..they provide bags for picking up the poop and a trash can for disposal..also a sign encouraging guest to clean up after their pets might help..the front desk clerk could also encourage the guest to clean up while informing the guest of the pet walking area..maybe you could have staff do a walk through a couple times a day to check the cleanliness of this area and have it cleaned when necessary..guest pay extra for the opportunity to bring their pet..I would think a clean area to walk them should be expected..

The bed was too soft no support. My husband slept on the couch. Not enough towels. There were only two towels. I had to ask for more each day.

After deciding to start our getaway a day early we didced to book this hotel since it's owned by wyndham. We thought the price was good and it should be a nice place. Long story short we get there around 1 am and we have 2 children so we are exhausted and ready for bed. We get our room and first thing we notice is it doesn't look like the room had been cleaned. Bed sheets had hair all over them. So we fold them down and one bed had stains not only on the sheets but also the mattress protector. Crumbs and ants in the floor at the ac unit. Blood on the front of the toilet. It was just gross. We did change rooms and that room appeared to be a little nicer but there should never be any of those things I just mentioned.

You can never reach the hotel when caliing directly you always get a mesaage that the number is not in service.

Location was very good to what we was interested.

Employees were very friendly and helpful. Only complaint was the morning breakfast. The only choices consisted of choice between four dry cereals. I understand the COVID virus brought about changes but don’t advertise a continental breakfast and then offer dry cereal. Room was clean and spacious. The staff was very helpful with directions and suggestions on where to eat and what to do.

The staff were very helpful. Anything we needed they provided.

The staff are friendly and go out of their way to accommodate your needs. We were travelling with our furbaby and am always a little nervous about leaving him in the room. He has never seemed so comfortable, relaxed and happy. And even though this is a pet friendly hotel, you would never know it (smell). Thanks for such a pleasant stay. We will definitely be back!

The location is convenient. Pet friendly is a plus.

The property was exactly as described in the pictures and reviews. The staff was very friendly and helpful with all of our needs. I would recommend this hotel to all of my friends and family.

Parkway Pigeon Forge TN

Hotel highlights

  • Walking distance to Hatfield and McCoy Dinner Show and Titanic Museum
  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Microtel Inn & Suites by Wyndham Pigeon Forge places you next to WonderWorks and within a 5-minute walk of other popular sights like Hatfield and McCoy Dinner Show. This 71-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free self-serve breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

The 71 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. TVs come with cable channels, and guests can stay connected with free WiFi. Climb into the pillowtop bed for a pleasant night's sleep. Coffee makers, free local calls, and safes are other standard amenities.


Property features

Guests of Microtel Inn & Suites by Wyndham Pigeon Forge enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. There's free parking and an area shuttle. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.

Room options

Studio Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 3

Studio Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 Queen Bed | Sleeps 3

Suite, 1 Queen Bed, Non Smoking (Dog-Friendly)

1 Queen Bed | Sleeps 3

Guest reviews for Microtel Inn & Suites by Wyndham Pigeon Forge

Everyone (15) Couples (6) Family (12)
1
Family

By on Jan 4, 2022

Review comment responded on Jan 5, 2022

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

5
Family

The hotel is very clean and comfortable. Rooms are a good size and well kept.

By on Jan 2, 2022

Review comment responded on Jan 5, 2022

Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

5
Partner Couples

Clean, pet friendly, near everything.

By on Dec 21, 2021

Review comment responded on Dec 22, 2021

Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

4
Family

Property was clean and nice. Only thing that was a small problem the walls are thin so you could hear other guests. I would stay here again.

By on Dec 21, 2021

Review comment responded on Dec 21, 2021

Dear Guest, I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. Thank you so much for your valuable feedback about your overall stay. I'm pleased that you were satisfied with almost everything other than the thin walls. We are always looking for ways to improve infrastructures. Your concern has been addressed to our management. Eagerly looking for your next visit. Sincerely, Hotel Manager

5
Family with small children

i love this place! had everything we needed for a great night's stay! breakfast was yummy!

By on Nov 29, 2021

Review comment responded on Nov 30, 2021

Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

3
Everyone

By on Nov 16, 2021

4
Partner Couples

Location

By on Nov 10, 2021

Review comment responded on Nov 11, 2021

Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

3
Family

Definitely needs more parking! The elevator is old and only one. It takes forever to even get to breakfast or out of building. Breakfast was terrible! I would not stay here again!

By on Oct 10, 2021

Review comment responded on Oct 11, 2021

Dear Guest,Thanks for commenting. I'm sorry our hotel did not meet your expectations. We take great pride in this hotel and in providing the best possible service to guests. I regret that we did not meet your needs in every way and hope you will give us another chance to satisfy you in the future. We take serving guests very seriously.Sincerely,Hotel Manager

5
Everyone

By on Oct 7, 2021

3
Family

The room was clean..staff friendly..my problem is with the dog walk area..there was poop everywhere it seemed..difficult to walk without stepping in it..a poop clea up station like they use in dog parks would help..they provide bags for picking up the poop and a trash can for disposal..also a sign encouraging guest to clean up after their pets might help..the front desk clerk could also encourage the guest to clean up while informing the guest of the pet walking area..maybe you could have staff do a walk through a couple times a day to check the cleanliness of this area and have it cleaned when necessary..guest pay extra for the opportunity to bring their pet..I would think a clean area to walk them should be expected..

By on Jul 1, 2021

Review comment responded on Jul 2, 2021

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

Microtel Inn & Suites by Wyndham Pigeon Forge

2045 Parkway, Pigeon Forge, TN 37868
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