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Grand Smokies Resort Lodge

2.5 star property
Pet-friendly hotel with free parking connected to the convention center in Pigeon Forge

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Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby
Exterior
Restaurant
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪3 min walk‬
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | Iron/ironing board, free WiFi, bed sheets

Queen Kitchen Fireplace

8.4 out of 10
Very good
(83 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | Iron/ironing board, free WiFi, bed sheets

King, Jetted Spa Tub, Suite

8.6 out of 10
Excellent
(68 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Iron/ironing board, free WiFi, bed sheets

Family Suite

8.6 out of 10
Excellent
(4 reviews)
  • 2 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

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About the neighborhood

Pigeon Forge

Grand Smokies Resort Lodge places you within a 15-minute stroll of popular sights such as Titanic Museum and Hatfield and McCoy Dinner Show. This 160-room hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. It's connected to the convention center in central Pigeon Forge and also close to Dollywood and Island at Pigeon Forge.

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.2 miles
  • Christmas Place - 6 min walk - 0.4 miles
  • Titanic Museum - 11 min walk - 0.6 miles
  • Hatfield and McCoy Dinner Show - 12 min walk - 0.7 miles
  • Island at Pigeon Forge - 16 min walk - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Azul - ‬17 min walk
  • ‪Local Goat - ‬9 min walk
  • ‪Junction 35 Spirits - ‬17 min walk

About this property

Grand Smokies Resort Lodge

Pet-friendly hotel with free parking connected to the convention center in Pigeon Forge
Grand Smokies Resort Lodge features an indoor pool, a children's pool, and a gym. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers, phones, and ironing boards are also available. Change of towels is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per day
  • Cribs/infant beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to midnight.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

Is free cancellation available at Grand Smokies Resort Lodge?

Grand Smokies Resort Lodge provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see close to Grand Smokies Resort Lodge?

This hotel is located in Pigeon Forge, a short 11-minute walk from Titanic Museum and also 15 minutes on foot from Hatfield and McCoy Dinner Show. You'll also find Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction within a short drive.

Is parking available on site at Grand Smokies Resort Lodge?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Grand Smokies Resort Lodge feature a casino at the property?

No, Grand Smokies Resort Lodge doesn't have a casino.

Is there an indoor pool at Grand Smokies Resort Lodge?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and midnight.

Is Grand Smokies Resort Lodge good for couples?

There are many amenities for couples at this hotel, including an indoor pool and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Grand Smokies Resort Lodge?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Grand Smokies Resort Lodge feature a restaurant that includes a breakfast menu?

No, Grand Smokies Resort Lodge doesn't have a restaurant that serves breakfast.

Will Grand Smokies Resort Lodge allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Grand Smokies Resort Lodge for a fee of USD 40.00 per pet, per day. A deposit of USD 200.00 per stay is collected.

Does Grand Smokies Resort Lodge have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grand Smokies Resort Lodge?

The closest major airport to Grand Smokies Resort Lodge is McGhee Tyson Airport (TYS), which is about 23.1 mi away.

Are there rooms with balconies that I can book at Grand Smokies Resort Lodge?

Yes, some guestrooms at Grand Smokies Resort Lodge offer a balcony and may feature mountain views.

Reviews

Grand Smokies Resort Lodge Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 523 out of 1101 reviews
Rating 8 - Good. 254 out of 1101 reviews
Rating 6 - Okay. 175 out of 1101 reviews
Rating 4 - Poor. 83 out of 1101 reviews
Rating 2 - Terrible. 66 out of 1101 reviews

Reviews

10/10 Excellent

Leslie

Stayed 1 night in Aug 2025

10/10 Excellent

Kaitlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

mark

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen and large room
Streakfree.net
Stayed 3 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay! The pool is great room is nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Carrie

Stayed 2 nights in Sep 2025

4/10 Poor

Kara

Traveled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Penny

Stayed 2 nights in Sep 2025

8/10 Good

Hali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The hotel room was clean and we loved that it included a small kitchenette. The fireplace in the room doesn’t heat and was only for looks. The indoor pool is very nice and they even have a small game room with pool tables. The staff is friendly and we received vouchers to use at the restaurant next door for breakfast. We would definitely stay there again!
Stayed 3 nights in Aug 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay. The hotel and all the staff was wonderful. Our room was clean and had a fantastic kitchen with lots of space. The only problem we had was being on the end near the main parkway because of the disrespectful people with motorcycles and cars reving the engines all night long. Other than that it was perfect. Obviously that's not the hotels fault. This was our 2nd time staying here and will definitely be back. Thank you!
Stayed 3 nights in Aug 2025

6/10 Okay

Oscar

Stayed 2 nights in Aug 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
The staff was great, with the exception of the older gentleman that works overnight. He was a bit disgruntled at times. The pool being opened til 1am was a plus. I would stay again when in the area. However, do not I repeat do not eat at the Wood Grill Buffet unless you want food poisoning. I wish I would have checked their reviews before spending $60+ on a buffet we didn’t eat and wasn’t able to get refund.
Stayed 2 nights in Aug 2025

8/10 Good

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, quiet rooms, and a fun slide!

The room was comfortable, quiet, and clean, and the jacuzzi tub was a lot of fun to use. Their was a nice view from the balcony. The pool was mostly crowded with kids, as to be expected, but during the middle of the day, while everyone else was out doing other things, my husband and I had it all to ourselves and the slide was a blast. You'd think the breakfast would be good, since it was in the restaurant that shares the parking lot, but it was no better than your average hotel mediocre breakfast with runny eggs fatty bacon, and processed foods. They did at least have fresh berries. It wasn't available the second morning we were there, but we weren't going to eat it anyways, so that was just fine.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lu Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Clean. They gave you vouchers for breakfast at the Wood grill for buffet on Saturday and Sunday.
Stayed 3 nights in Aug 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice pool

Pool with slide was awesome! Room was great with full kitchen! We enjoyed it very much and will be back
Stayed 2 nights in Aug 2025

4/10 Poor

Kristie

Stayed 2 nights in Aug 2025

6/10 Okay

gordon

Traveled with family
Although rags were clean, they were dingy looking. The soap dispenser in shower didn't work. Below our balcony was a least desirable view. Between the buildings were old rotten bails of a hay scattered and trashy. Elevators were nasty.
Stayed 1 night in Aug 2025

10/10 Excellent

Emory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool needs to have a person to keep watch people doing dirty things in water with family all around them
Stayed 2 nights in Aug 2025

4/10 Poor

Angelique, Cincinnati

Disliked: Cleanliness
Very basic no thrills
Stayed 3 nights in Jun 2025

8/10 Good

Myron

Liked: Cleanliness, staff & service
Nice for the price
Stayed 1 night in Aug 2025