The ASHLEE Heights Patong Hotel & Suites4.0 out of 5.0
Recent guest reviews
Pros: spacious room, nice pool, OK location, cheap. Cons: cleanliness of rooms not amazing, shower over bath with no curtain (what were they thinking?!...), poor Wi-Fi, sub standard building work all around. A refit could improve this hotel hugely.
The hotel cannot provide the room type as we booked. They told me that will upgrade to biggest room. But they reduce my room from 4 to 3 rooms that mean, we have to share the room for 4 people in 1 room. I think this is not room upgrade, this is room MERGING. Electricity in the room and air-conditioner is not working for a long time, we had to open the door and all windows because no fresh air to breathe. The hotel don't have any complimentary for this big mistake. They told me that they did not need to give any complimentary to apologize to us. Staff don't have service mind, rude and not nice to me. Mattress bed is very bad, i cannot believe that i will found bad mattress like this in 3star hotel!! Patong beach has many good hotel and reasonable price than this. So please choose The Ashlee Height Hotel is the last your choice. The management team just think about how can they sell more rooms. But Once you arrive at the hotel then they don't care you anymore!!
we had such a rested holiday! after so much adventure during the day, nearby shopping center.. Staff Nina was such a helpful staff not forgetting even the cleaners are helpful, although couldn't converse in English, they tried to help as much as possible! will be back for more!
Great hotel with lovely stuff, clean, near Patong beach (10 mins) by walk , very nice pool on the roof , clean rooms , they clean every day also , minibar, very good price , every thing was good , i have been stay here 1 week.
The hotel was nice overall! Clean rooms, towels everyday, and beach towels provided. However, very little water pressure for the hot water. Many cold showers taken, again we visited in June so not always a bad thing. Also you only get two bottles of water to the room daily for a 2 person room. Breakfast was so-so, decent omelet and fruit but not impressed with the overall rest. The beach is a bit of a walk but you are able to see so much more than just patong beach, not a bad walk!
We went for family vacation and we really satisfied with this hotel.. we booked a room a day earlier and we got free upgrade to Superior room since the hotel already full house.. we got the room that really nice and comfortable.. it's like the studio unit... Got a king bed and 1 single bed.. we also got a washing machine in the room and a large fridge with drinks n bar snacks.. we got free coffee and tea.. a large bedroom with a bath tube and can open the sliding window to look at the bed.. it's a really nice room.. we were very comfortable with our small baby.. the hotel got a free parking in the basement area and guarded.. so it's safe to park your car there.. the breakfast was nice and variety.. breakfast start early from 6.30am till 10.30am.. so for those who got activity in the morning can have their breakfast before leaving the hotel.. the pool also nice.. open pool with stunning view.. I really recommend this hotel for those who want to relax and enjoy the vacation.. overall it's excellent and wonderful hotel to stay in Phuket..
Staying here for 3 nights in a Deluxe Room. Equiped with wifi, fridge, washing machine cum dryer, safe box, etc. that you need. Facilities wise is good. The place is located 20 minutes walk away from Jongceylon (a famous shopping complex here) and similarly 20 minutes walk to Patong Beach. Generally ok. Only thing that i dont like the most.... the LIFT. Only one unit and has 8 floors to service for both guest and maintenance. Wow.... waiting waiting waiting.... and waiting. The swimming pool on the roof top and an ok seaview instead. Overall stay is ok.
A good place to stay..friendly staff.. not too bad of a breakfast... rooftop swimming pool...to and fro service to the shopping centre! The good thing about this hotel is what you see in the pictures is what you get. Seriously. I have been to this hotel a few times and despite the 1 downside i would still come back to this hotel. One TIP: Please ensure you keep all your personal belongings in the safe. There have been 2 occasions that 2 of my friends have lost cash from this hotel as they left the money just around their luggage. We did report them to the reception but they were unable to help much. In short, keep your cash n passports in the safe.
Nice and comfortable rooms, good location...virtually a 15-20 minute walk anywhere you really need to go in Patong. The staff weren't rude but weren't exactly helpful and it wasn't dirty but it wasn't pristine either. No troubles, no highlights. Just a good place to use as a base to explore Patong.
I chose to stay in a triple room which equip with microwave and washing machine. The room is spacious and comfy. The hotel is 15 minutes walking distance from patong beach. Shuttle bus is provided. Will definitely come back to this hotel for my next trip.
- Close to Patong Beach and Bangla Night Street
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
The ASHLEE Heights Patong Hotel & Suites places you within a mile (2 km) of popular attractions like Patong Beach and Bangla Night Street. This 77-room, 4-star hotel welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi. Simon Cabaret and Bangla Boxing Stadium are a short walk away.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.
The 77 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free bottled water. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and designer toiletries. Other standard amenities include safes and desks.
Guests staying at The ASHLEE Heights Patong Hotel & Suites enjoy access to 3 outdoor pools, a children's pool, and a rooftop terrace. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 1000 per vehicle one-way. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 471 reviews