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Renaissance Phuket Resort & Spa

5.0 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Renaissance Phuket Resort & Spa

3 restaurants, breakfast, lunch, dinner served; Thai cuisine
Exterior
Couples treatment rooms, hot tub, body treatments, aromatherapy
Meeting facility
Down comforters, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • All inclusive

Explore the area

Map
555, Moo 3, Talang, Mai Khao, Phuket, 83110
  • Mai Khao Beach
    ‪5 min walk‬
  • Turtle Village
    ‪4 min drive‬
  • Splash Jungle Water Park
    ‪7 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪14 min drive‬

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Room options

View all photos for Room, 1 King Bed, Non Smoking (Garden View)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking (Garden View)

  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Garden View

Villa, 1 Bedroom, Non Smoking, Garden View | Down comforters, minibar, in-room safe, desk

Villa, 1 Bedroom, Non Smoking, Garden View

  • 1259 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Non Smoking, Oceanfront

Villa, 3 Bedrooms, Non Smoking, Oceanfront | Private kitchen

Villa, 3 Bedrooms, Non Smoking, Oceanfront

  • Ocean view
  • 3627 sq ft
  • Sleeps 7
  • 3 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Oceanfront

Down comforters, minibar, in-room safe, desk

Villa, 1 Bedroom, Non Smoking, Oceanfront

  • Ocean view
  • 1259 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Garden View)

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Garden View)

  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Lagoon View)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Lagoon View)

  • Lagoon view
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Lagoon View)

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Lagoon View)

  • Lagoon view
  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Garden View)

Suite, 1 Bedroom, Non Smoking (Garden View) | Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking (Garden View)

  • 1044 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mai Khao

Renaissance Phuket Resort & Spa places you within a 15-minute stroll of popular sights such as Mai Khao Beach and Sirinat National Park. This 180-room, 5-star resort welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
View more Resorts in Mai KhaoOpens in a new window

What's nearby

  • Mai Khao Beach - 5 min walk - 0.3 miles
  • Turtle Village - 4 min drive - 1.5 miles
  • Splash Jungle Water Park - 7 min drive - 3.4 miles
  • Yacht Haven Marina - 8 min drive - 4.6 miles
  • Nai Yang Beach - 19 min drive - 8.4 miles

Getting around

  • Phuket Intl. Airport (HKT) - 25 min drive

Restaurants

  • ‪Anantara Mai Khao Phuket Villas - ‬4 min drive
  • ‪Taurus - ‬4 min drive
  • ‪Maikhao Plaza - ‬5 min drive
  • ‪Bill Bentley Pub Turtle Village - ‬4 min drive
  • ‪Sala Sawasdee Lobby Bar JW Marriott Phuket - ‬4 min drive

About this property

Renaissance Phuket Resort & Spa

Luxury resort on the beach, with outdoor pool
Guests of Renaissance Phuket Resort & Spa enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for THB 1600 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 49-inch flat-screen TVs with cable channels. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and laptop-compatible safes are also available. Housekeeping is available on request.
A health club and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Czech, English, Russian, Thai

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  • Pool
  • Hot Tub
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 800 for adults and THB 400 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Doppio
  • Loca Vore
  • Sand Box
  • Takieng
  • The Lounge

Things to do

  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Paddleboard
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,917 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 6 steps to reach entrance
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Raised toilet seat (27 inches high)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • 7 buildings
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in

Renovations and closures

The property will be renovating from May 15 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for THB 1900.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: 10.7 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 800 for adults and THB 400 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 1900.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free self parking, along with free extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phuket Renaissance
Phuket Renaissance Resort
Renaissance Phuket
Renaissance Phuket Resort
Renaissance Phuket Resort Thalang
Renaissance Phuket Thalang
Renaissance Resort Phuket
Renaissance Phuket Hotel Mai Khao
Renaissance Phuket Resort & Spa Mai Khao
Renaissance Phuket Resort And Spa
Renaissance Phuket Resort Mai Khao
Renaissance Phuket Mai Khao
Renaissance Phuket Resort & Spa Mai Khao
Renaissance Phuket Resort And Spa
Renaissance Phuket Resort Spa

Frequently asked questions

Is a free cancellation option available at Renaissance Phuket Resort & Spa?

Renaissance Phuket Resort & Spa provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see within easy reach of Renaissance Phuket Resort & Spa?

This resort is located in Mai Khao, a short 9-minute walk from Mai Khao Beach and also 11 minutes on foot from Sirinat National Park. You'll also find Splash Jungle Water Park and Turtle Village within a short drive.

Is there parking available at Renaissance Phuket Resort & Spa?

Yes, valet parking, self parking and long-term parking are free at the resort. Accessible parking, electric car charging, and bicycle parking are also available.

Is a spa located at Renaissance Phuket Resort & Spa?

There is a full-service spa available for guests to enjoy and services include Thai massages, hot stone massages, aromatherapy, and couples treatments.

Does Renaissance Phuket Resort & Spa include a casino at the property?

No, Renaissance Phuket Resort & Spa doesn't have a casino.

Will I find an indoor pool at Renaissance Phuket Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Renaissance Phuket Resort & Spa?

This beachfront resort offers many amenities for couples such as an outdoor pool and a poolside bar with some guestrooms featuring private pools.

Does Renaissance Phuket Resort & Spa have a hot tub?

Yes, this resort has a spa tub.

Does Renaissance Phuket Resort & Spa have a restaurant that serves breakfast?

Yes, Renaissance Phuket Resort & Spa has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Renaissance Phuket Resort & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Renaissance Phuket Resort & Spa.

Are there connecting rooms at Renaissance Phuket Resort & Spa?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Renaissance Phuket Resort & Spa?

The closest major airport to Renaissance Phuket Resort & Spa is Phuket Intl. Airport (HKT), which is 11.7 mi away (25 minutes by car).

Can I book a room with a balcony at Renaissance Phuket Resort & Spa?

Yes, some guestrooms at this resort offer either a furnished balcony or a furnished patio where guests can enjoy ocean or garden views.

Does Renaissance Phuket Resort & Spa have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Renaissance Phuket Resort & Spa.

Renaissance Phuket Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 507 out of 713 reviews
Rating 8 - Good. 161 out of 713 reviews
Rating 6 - Okay. 29 out of 713 reviews
Rating 4 - Poor. 10 out of 713 reviews
Rating 2 - Terrible. 6 out of 713 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

sandeep, Boonton

Great location right on the beach, away from all the hustle-bustle designed and well mantained
Stayed 4 nights in May 2025

8/10 Good

KHILNA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Property. I wished the common toilets around the reception would be cleaner.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach and Chill

Beautiful property, immaculately maintained, amazing staff, perfect beach - eco friendly more than I’ve seen elsewhere from straws to coffee cup covers. Near Phuket International airport.
Stayed 1 night in Dec 2024

10/10 Excellent

ANTINO, vallejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROPERTY ITSELF LOVELY BUT IT HAS IT'S PROS & CONS. NICE PLACE TO RELAX FOR A PEACE OF MIND. LIMITED TRANSPORTATION AS YOU ARE SO FAR OUT FROM ALL THE EXTRAORDINARY SIGHTSEEING & EXCURSIONS.
Stayed 5 nights in Nov 2024

10/10 Excellent

Moshe, Rehovot

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing luxery hotel. Very good service.Very kind staff.
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Nice beach but no 5 stars

The beach is very nice and clean. Also, the tropical garden and design of the hotel is nice and modern. The personnel is super friendly. However, this hotel is not a 5 star class hotel compared to other global standards and 5 star hotels on Phuket for following reasons: - the pool is very very small and totally crowded. It is not a pleasure to use the pool and I rate a pool experience high. In case the waves are very high there is no alternative and a hotel of this size would need a pool to swim some lanes... - the prices are absolutely way to overprized compared to a usual price- performance ratio. Besides the high price niveau which cannot be justified by exceptional quality, additionally a service fee of 10% is added e.g. in the restaurant plus 7% VAT, so additionally 17% on top of the already high prices. - the hotel pays attention to sustainability. However, the same hotel uses a bug spray in the garden area which led to a situation that on the next day a lot of dead bugs such as bees were laying all over the place. The hotel does this in good purpose because a lot of tourists do not like bugs, however, this is contradicting the sustainability concept and let those animals live here as they belong to Phuket and this area as well. If tourists cannot handle a bug in the tropical area, they should stay away from traveling here. Put nature first and allow some butterflies such as other resorts. - an earlier checkin was not possible although the room was ready.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Prem, Chigwell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Excellent service. All staff super helpful. Credit to the hotel. No beach access only downside. There is a beach you can see but not go on - cliff.
Stayed 3 nights in Sep 2024

10/10 Excellent

joshua, reno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a wonderful restaurant and breakfast option. Staff is wonderful, as is the massage and spa options, too notch spa experience.
Stayed 2 nights in Sep 2024

8/10 Good

Brendan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service from the staff / very attentive and proactive. Lovely food, great room, good price. Wonderful location on the Mai Khao
Stayed 14 nights in Aug 2024

8/10 Good

mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Rebecca De

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Sami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort on the beach. Great room with all amenities. Pool is great and service was amazing. Food in both restaurants was varied and delicious.
Stayed 2 nights in Jul 2024

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024

10/10 Excellent

Leslie

Traveled with partner
For us the Villa with own pool is the best option to go for. Last time we stayed we had breakfast and diner included whereas this time we went for all meals plus two cocktails each day and a treatment each in the Spa. Having all meals was a mistake as we found that we couldn’t eat everything but for those with a large appetite it would be worthwhile. We would like to mention the lady who made up our Villa every day. Her name was Amm and she was a treasure being super efficient.
Stayed 7 nights in Apr 2024

8/10 Good

Mayank

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.. beach access was a big advantage. Awesome spa. Very polite and helpful staff. Kids pool was a perfect spot to let kids have a good time in the shade.
Stayed 4 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not help you enough the rooms where spot on
Stayed 3 nights in Jan 2024

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay. The hotel is very convinient, rooms are fantastic. Very clean. The gym is the best I have seen and very unique for the hotel. Starbucks with protein shakes is unexpected and very great addition. The territory is cozy, which makes hotel stay pleasant. Only is the food is Ok, Sand restaurant has much to offer but the taste is average, would be great to improve it :) Overall I will definitely recommend the property and will back myself! Love it ☺️
Stayed 6 nights in Dec 2023

2/10 Terrible

hassan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel for only two days as a family they are only advertising the villas so don’t trust what you see. Please see the pictures for more reality if you do not mind hearing a rooster every five minutes then this is the perfect place for you, but most importantly, if you’re OK with mold in your bathroom and dirty room and this is definitely the perfect place for your vacation. It was a very tough experience for my daughter who is three-year-old as she woke up with and bites everywhere inside of her crib or you can call it playpen because they don’t give you a crib.. we originally booked a full week but I had to fight with Expedia and the hotel to get reimbursed because originally they refused to reimburse me even with all the ant bites on my daughter. I complained earlier in the morning about the ant bites, and then they came and cleaned. Then on the day I had to call them again for the same problem after my daughter’s afternoon nap, and more bites. OK and the food was somewhat OK as well. Definitely not worth more than $200 a day including everything.

10/10 Excellent

Douglas, Hampton Bays

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my one of my favorite resorts in the world….the staff is extremely accommodating, the property and pool are beautiful and the food is totally awesome
Stayed 5 nights in Nov 2023

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was everything you’d expect from Marriott. However, there was a chicken and rooster habitat just beyond a wire fence about 20ft from our room’s front door. The rooster’s concept of time was just as screwed up as ours with their faint crowing. When we first arrived there was a very strong urine smell that we determined was coming from the rug under the bed. Once we notified the front desk, they immediately came and, per our request, removed the rug entirely. The staff was very friendly and took care of it very quickly. Once settled in, we took a nap and called the front to see if we could get some coffee delivered to us because it was 5 am before their breakfast opened. However, we were sorely disappointed to be given 2 instant coffee satchels accompanied by 2 instant creamer satchels on a tray. Aside from all this, the room was immaculate with heated toilet seat and a bidet. The bathroom itself was enclosed in a half glass wall with venetian blinds. Our room was always stocked with the complimentary water bottles. And their breakfast buffet was phenomenal! The servers were all on point with taking our drink orders, taking our plates and assisting where they could. Everyone there was so friendly and helpful. Last but not least, we had friends staying at another hotel next to us and upon meeting them for dinner and breakfast at their hotel, we were grateful that we stayed at the Renaissance by Marriott.
Stayed 4 nights in Oct 2023

10/10 Excellent

Chung Tai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

2/10 Terrible

Christian Luther

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
#1- People here are the MOST INCONSIDERATE, we had death in the family sobwe neesed to shorten our stay, but they still charged us with the penalties. #2- Our room is by a MURKY WATER they call lagoon, creepy, jurassic park feels with baby crocodiles (or whatever those creatures were) floating around the black water. Dark dark, ambience, limited staff. #3- Mai Khao area is a tourist trap and can be your worst vacation nightmare. Would never reccomend this.
Stayed 4 nights in Oct 2023

10/10 Excellent

KHENG YEAW

Stayed 3 nights in Aug 2023

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Hotels near Universal Studios Hollywood
The Vijitt Resort Phuket
Amari Phuket
SAii Phi Phi Island Village
Khuan Pron Holiday Home
Motels Austin
Thavorn Beach Village Resort & Spa Phuket
Cheap Hotels in Allentown
Yotaka Khanom
Romantic Getaways & Hotels in Iowa
Hotels with Hot Tubs in Mattoon
Motels Collingwood
Zeavola Resort
InterContinental Phuket Resort by IHG
Dewa Phuket Resort & Villas
SpringHill Suites by Marriott Irvine Lake Forest
Hotels in Madrid

Flights

Flights from Portland to San Miguel de Allende
Flights from Jacksonville to Allentown
Flights from Atlantic City to Niagara Falls
Flights from Windsor to Edmonton
Flights from Tulsa to Maui
Flights from Chicago to Sacramento
Flights from Charlotte to Lexington
Flights from Birmingham to Miami

Cars

Car rentals in Jackson