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JW Marriott Phuket Resort & Spa

5.0 out of 5.0

Recent guest reviews

Organised a conference event and stayed here for 5 days. Upon arrival, they served us welcome drinks and cold towel to refresh ourselves after the journey from airport. Kudos to all the staff in the hotel, they always greeted me with a smile whenever they walk past, especially at the reception - I was served by Yaya and Daisuke - as well as at Marriott Cafe. Overall, I enjoyed my stay here in JW Marriott Phuket, and my event guests were happy. Hotel staff were attentive to our needs. On my last day however, it was raining when I woke up, I found that there was a puddle of water on floor of my bedroom. I realised that the roof was leaking due to rain as I stayed on the highest level. Though I'm quite surprised as the rain wasn't that heavy, but I believe it has been raining for a few hours or overnight, nonetheless I gave a call to the reception and they were quick to fix it. They have 3 swimming pools including a children's pool with slide. Unfortunately due to work I was unable to fully enjoy the facilities of the hotel. But I managed to catch the fire performance at the Reflection Pool, against the sunset, which was spectacular. Hope to be back to experience the various activities in future.

Whilst we always love brief spells here - this trip was made all the more special due to the care and attention of Ae at the front dest and Lek from Siam Deli. As a family who have stayed before, it was really touching to be remembered and welcomed as we were. In addition the crumble pies are to 'die for' and they had sold out. We said we'd try again the next day. As they were not destined to be on the menu the team had two made specially and these we found in our room. Truly thoughtful and truly delicious. The care and attention is appreciated and made this experience all the more special! Thank you.

We stayed at the JW Marriott for our honeymoon and the staff made it an incredible experience. We were initially staying at another resort, but that was not such a good experience. Desperate, we called the JW Marriott and they went absolutely above and beyond to accommodate us and then make sure we had an incredible experience when we arrived. We were upgraded, always had fresh flowers in the room because of our anniversary, received a spa voucher, had a cake and the GM and the GM's assistant personally made sure we had everything we needed. A terrific experience and we would not hesitate to stay there again.

Visited the JW Marriott Phuket between October 7th to 13th !! Very first time in Thailand and all I can say is WOW!! Accommodation is first class and all you need!! Food is excellent every where and especially enjoyed the Thai restaurant Ginja taste where the staff were amazing and Pup the manager was first class. Our favourite bar for the week was the blue bar on the beach which was so relaxing watching the sunsets come in with a couple of Chang beers 😁 wan and X -man, Yui, A, made the experience so much better with there attention to detail and were so friendly and welcoming 😁😁👍👍 all in all amazing experience !!

We spent 10 days at this resort which has attractive lobby, superb rooms, very pleasant and efficient staff and great location. There are three restaurants. Breakfast was excellent for quality and variety with attentive staff especially Pooh and Oil. Our favourite restaurant was the Thai and we recommend the pomelo salad and sticky rice and mango. The grounds are immaculate and the massage has superb setting and competent staff. We would have liked stronger lighting in the room. The General Manager Keith Massey was very attentive.

We recently stayed at the resort to celebrate my fathers 70th birthday, the hotel staff went above and beyond to ensure that we all enjoyed our week there, from a surprise welcome birthday cake delivered to my dads room to the staff joining in to sing him happy birthday at his special dinner at the Anderman Grill. The food throughout our stay was just beautiful, there are so many options to choose from, we ate at every restaurant in the resort and each both met and went beyond my expectations. I would like to say a special thanks to Bua from the Lobby Bar, the Splash Pool Team for spoiling us, Lert Noom, Dee Han Nay and Kai Nuay Ya. Thank you all for your kindness and making our holidays so truly special. Also a thanks to Oy for her kindness and lovely smile. We will be back for sure, third time :) Oh big thanks to the Sunset Restaurant, Bang you are a star. Only recommendation is for outside the resort, it would be nice to have more shops run by locals and not so many high end shops as they are not really needed. :)

The place, the services and the staff were really great. Fitness center and SPA provide fine options to have active leisure. There is a small lake called Pru Jeh San Lake in near, where you can do jogging and later a nice walk in the beach back to the hotel. We enjoyed every minutes to stay there and recommend it to everyone.

My favorite was the beautiful Mandara Spa and the light up in the evening. There are great restaurants and bars as well. Pool was big enough but crowded with kids. There is nothing really around the hotel, but this hotel is a perfect place to have a nice relaxing holiday.

It was very lovely moment for our family to stay and enjoy everything here! All of our family want to visit again!!!! Highly recommend to the family!! Gilang is very kind as well at the breakfast cafe and the Chef in second picture! The last picture of Mask man, well everyone is so kind and they help us whenever we asked something!!!

Check in was efficient & quick, the room was marvelous, all that is expected, but the best part are the activities the hotel offer free of charge, from yoga to Pilates to tai chi ...... The instructors are simply perfect, the class is geared towards the participants capabilities if too old slower not so difficult, if more advanced ... Then advanced accordingly. Special recognition to: the skinny tall male yoga instructor, the new Thai smaller man who speaks Malaysian & the gym director. The breakfast : even though there was a lot of cut back from how it used to be few months ago, still the fresh juice & fruit offering is second to none, the staff again was excellent, always anticipating one's need before even asking. Special recognition to all without exception. The Cucina again was just perfect, the right portion, & preparation & presentation. I tried to look for something that was not satisfying I failed. The cherry on the cake was house keeping, simply impeccable, similarly the loundry service. Another great feature, free of charge, every day after 11am all over the beach fruits are offered for free.... Exceptional

231 Moo 3 Mai Khao Phuket

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Spa

JW Marriott Phuket Resort & Spa places you within a 10-minute walk of Turtle Village. This 265-room, 5-star resort has 3 outdoor pools along with a private beach and a full-service spa. It's on the waterfront and also within a 30-minute drive of Splash Jungle Water Park and Blue Canyon Country Club.


Relish the Italian cuisine at Cucina, one of 6 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to noon.


JW Marriott Phuket Resort & Spa's 265 soundproofed rooms provide refrigerators, minibars, and coffee makers. 37-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with WiFi. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Free bottled water, laptop-compatible safes, and phones are also standard.

Property features

Awarded Conde Nast Gold List status in 2015, JW Marriott Phuket Resort & Spa features a private beach, a full-service spa, and 3 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 1500 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a children's pool, a 24-hour fitness center, and a spa tub.

Room options

Deluxe Room, Terrace, Garden View

Full 2 | King 1 | Sleeps 3

Deluxe Room, Terrace (Pool)

Full 2 | King 1 | Sleeps 3

Deluxe Room, Sea View

Full 2 | King 1 | Sleeps 3

Suite, 1 Bedroom, Jetted Tub, Oceanfront

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 4227 reviews