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Best Western Phuket Ocean Resort

4.0 out of 5.0

Recent guest reviews

My daughters and I stayed for a week. Great staff. Great food. Great location. The rooms are a bit dated, but I highly endorse this property. Easy walk to the beach and the shopping district. Short ride to Patong.

Great place to stay , close to the party life in Karon , staff are friendly and will do anything for you , breakfast at resorts restaurant is amazing and caters for everyone , will stay here again . Room cleaned everyday , beds stopped and made everyday , free bottled water delivered to room daily.

Spent 5 nights here with my sister on our first stop in Thailand. This hotel is amazing, from the delicious breakfast buffet (so many options), to the lovely, polite staff and clean facilities. With three pools, a fitness centre, spa and WiFi, there’s always something to do here and the resort is only a few minutes walk to the beach and Karon shops. So much within the area and not too far from Patong etc as well. The room we had was lovely, just the right size and came with everything we needed including fresh drinking water everyday. The restaurant served great food and cocktails for very reasonable prices! Perhaps the only downside was that smoking was allowed everywhere around the resort - not too pleasant relaxing by the pool with a couple people smoking around you, particularly as non-smokers. Not a huge deal as we were at the beach/exploring most days though. Overall, we had an amazing stay here and it was in a perfect location for what we needed! The staff are very friendly and helpful, and helped us book a tour and provided information when we needed. I would definitely come back! You don’t get what you pay for - you get so much more!

We spent 3 fantastic weeks at Best Western Phuket Ocean Resort. All the staff members where friendly and helpfull during our stay. The room that we was given was perfect, clean, tidy and in the shade of the hot sun. The pool areas are well kept and are always enjoyable for relaxing by them. The surrounding gardens at the hotel are well maintained and are a delight to experience. We tried many different restaurants during our stay, but if you want to eat pizza then the hotel restaurant had the best pizza in Karon. Not far away, only a 600m walk you will find Karon Beach. Directly outside the hotel there is a taxi rank and those working from there are always on hand to make sure your trip whetever it may be is made comfortable. If we were to return to Karon I would definately stay here again. Thank you for making our stay with you an enjoyable stay.

My sister and I have one more night left at the BW Phuket Ocean Resort. We have thoroughly enjoyed our 5 nights here. We have been staying in a superior room which is decently sized, with excellent air conditioning and a big balcony. Complementary water is supplied everyday alongside tea and coffee. The breakfast buffet is good with a wide variety including fresh fruits, cereal and hot food. We made good use of the room service as well, and had lunch a few times. All the food was very nice and, while not the cheapest, it was still reasonably priced. The rooms are slightly outdated, so don’t expect anything too modern or fancy.. but this adds a bit of character! We found everything to be very clean. The resort is a great location as it’s only a very short walk to the beach or to the shops in Karon. All of the staff are so lovely and helpful, we would definitely recommend staying here!

In this hotel, you get a 5 stars service, for the price of a 3 star hotel. Yes, the room looks dated, but is very clean and everything works fine, good airco, good shower, good fridge, good beds and so on....and a very big terrace. I think, they wil update the rooms soon. Check in was fast and friendly with a glas of juice.. We arrived 1 hour before check in time, and the room was ready for us. Here there was a negative point, Our room smelled very strongly of cigarettes and we are non smokers. But we could change to another room and this was OK. They brought us orchids and a plate of tropical fruits for apology. A kindly touch. In the room, you have everything you need, a lot of toiletteries as soap, shower gel, shampoo, conditioner, toothbrush and toothpaste, shaver, cotton swabs, sewing kit...., hairdryer, waterboiler, cups, glasses...Everyday, you get 1/2 liter water per person and free tea and coffee. And if that is not enough, you can make yourself a cup of coffee, chocolate, capuchin...for free in the lobby. Free towels for the swimming pools (there are 3 pools), that you can change whenever you want, a bib with a lot of books, even the possibility to weigh your luggage, excursion desk and a very good resto!! We booked half board and we can recommend this! The breakfastbuffet is just good, but the dinners are excellent. When you book half board, you can make your choice à la carte from the whole menu, for a 3 course menu, so 1 appetizer, 1 main and 1 dessert and a free soft drink included. Portions are very big!! Everything is well presented and very tasty. There is a big choice of western (steak, cordon blue, salmon....) and Thai dishes and a lot of Italian food as pizza and pasta. I can recommend the seafoodsoup, just delicious, The salad with seafood is very tasty too. And the pineapple with seafood is a beauty. If I have to give a negative point for the hotel, it is at a very busy road. You do not hear the traffic in the hotel or in the room, but it is dangerous to cross the road. In the evening, there is someone outside to help you. In front of the hotel, you can arrange tuktuk service for an excursion to the viewpoints and Phromthep Cape for the sunset, at a good price. The beach and supermarkets are a 5 minutes walking from the hotel. Public bus to Phuket town or Wat Chalong is very cheap and you can take him at 3 minutes from the hotel, at the roundabout. At Wat Chalong, you can take a taxi to Big Buddha. So it is possible to do some excursions on your own. And for ending, all the people working in the hotel are very helpfull and kindly!

I will start with the plus. The staff were kind and friendly, it took a while to check in but after that it went smooth. My baggage was very heavy but no problem, they helped me with it to my room for free. Of course I gave them tip. Pool, pools everywhere, the hotel got pools on different floors and I felt that it was never full to join any of them. You even get towels (not from the room but pool) l, there were chairs surrounding the pool if you rather decide to get that sunburn. The breakfast was okay, nothing special but the staff was very friendly and could speak English which is good (for Thailand). The negative is that I don’t think the price match for what you get, the room I was in was pretty okay, not bad but really nothing special that stands out. Maybe I did bad research, but I kinda wished for more fancier compared to what I got. Plus side though is that you get a very nice view and big balcony. I will rate this just below 4 and over 3.

We booked the hotel in 1am for the same night after we almost fled our initial hotel. Just to be sure I verified with the reception that they had received our booking. Already on the phone they were so polite and friendly and told us to start combg. We arrived there at 2am and the two guys at the reception were really sweet and helpful! The check in was quick and they helped to carry our bags to our room(3104). The room itself was spacious and very clean, the balcony huge with an amazing view. The breakfast was very tasty, although the restaurant was very crowded at 9am, so we had to wait for 5min to get in. The pool area is great, they have at least 3 pools which we saw. And again the view and the overall location is superb!

Lovely helpful staff .even brought me extra tea sugar at 4 am when I couldn't sleep..great breakfast great rooms .Lovely pool .only thing is a lot of steps to get to a lift for higher rooms and noisy road ..but didn't bother us .near to beach and amenities

This hotel has good ratings because the staff is excellent, the breakfast is good, the lobby nice with free coffee, clean rooms, and nice facilities. It is a 5-10 minute walk to the streets with restaurants and markets and is a close walk to the beach. The only down side to this hotel is that to get to your room you have to walk a ton of stairs. I feel I am in good shape, but wow, that was a trek up to our room on the fourth floor. Elevator only helps with one floor. It was a good trade off though. The price and services made up for the odd trek up the steps. Oh, the other up side to the steps was that every room seems to have a great view of the ocean and sunset.

562 Patak Road, Karon Beach Karon Phuket

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 3 outdoor pools

Best Western Phuket Ocean Resort places you within a leisurely stroll of Karon Market and Karon Temple. This 240-room, 4-star resort welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi. In the mountains, it's also near Patong Beach and Big Buddha.


This resort is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


The 240 individually furnished accommodations feature balconies and afford space to spread out with sitting areas. 21-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Refrigerators, coffee makers, and free bottled water are also standard.

Property features

Guests staying at Best Western Phuket Ocean Resort enjoy access to 3 outdoor pools, a fitness center, and free WiFi in public areas. There's free parking, and an airport shuttle (available on request) for THB 750 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include coffee/tea in a common area, free newspapers, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

78.0% of guests recommend this hotel

Total of 851 reviews