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Best Western Phuket Ocean Resort

3.0 out of 5.0

Recent guest reviews

I had a fantastic time in Phuket during my 2 -day stay & was very happy to stay at This hotel. It was lovely, with exemplary service, clean, great views of the fantastic swimming pools and ocean. The staff was very helpful, especially in making recommendations on places to tour in the surrounding areas. The hotel's location is within the proximity of several Seven Eleven stores, quaint little bars with great rock bands, massage parlors and quaint restaurants serving sea food & Thai cuisine, all which are a walking distance from the hotel. I was also happy that they have a gym so I got to work out during my stay. My only regret is that I stayed such a short time. Karon beach is fantastic, my friends and I have great memories. I can't wait to go back!

This is a dated three star property situated on a hill. So unless you are very fit to climb a few stairs, you can give it a miss. The hotel has three swimming pools, all clean and well maintained. They have a quite nice breakfast spread. The restaurant was not air-conditioned, however I liked the ambience and friendly service, Food is reasonably price, and of good quality. They place offers view of the sea. Beach is about 5 minute walk. Funnily there is an in-house cat.

I was staying on the fourth floor of this property for 3 nights. Really not a pleasant experience to climb the stairs few times a day, while temperature outside is 40 degrees. Really old property: dark and cheap lobby, furniture all over the hotel been used for years and years. Rooms are clean, all amenities are available. Just be careful, your neighbors can hear you as well as you can hear them. Breakfast is average but don't expect more from a three star hotel. What really disappointed me is that I was not able to find any single sun bed available by the beach by 10 in the morning, the beach was full. They do have two swimming pools which are nice, but if you are planning to sleep longer in the morning, forget about it, guests are in the pool by 7 am, music starts playing loudly by 9, as they do pool activities like aqua aerobics etc. Honestly has booked it by mistake looking at the nice images online and fake good reviews.

This hotel is built onto the side of a hill and has a lot of steps! Although there was a lift, this cannot start until many steps have first been tackled because, as the hillside rises, the hotel is set further and further back. This was a shock on arrival. However, we soon found an alternative way up with shallower steps: 65 of these to reach the lift, then up by lift to the 5th floor (top), then a further walk on an uphill walkway before another 9 steps. Our room was worth the hike: absolutely huge with two armchairs, a sofa bed as well as a giant double bed. There was a large fridge but no mini bar within it. There was plenty of complimentary water, but in glass bottles not to be removed. The view from the balcony was great and we loved sitting out there in the evening before bedtime. We loved the quiet pool on level 3. Unfortunately, one needed to collect/return the towels from below level one! The breakfast was very good, much better than we expected from a 3* hotel. The beach is a 10 min walk, including crossing a busy road. The sun beds were plentiful and cost 100 baht per day. We personally found the sea rather too rough for swimming. The waves were very high so we couldn't get into the water without being knocked down! This was no bother for some though. We did see rooms that needed no climbing, but these were accessed by going past the toilets and had no view. All in all remarkable value.

We stayed there for 3 nights. Here are some points to keep in mind: - generally looked rather old and poorly maintained - no ventilation in the bathroom. It was like a sauna every time we would go in - no tourist desk. Despite what the say in the website, there is only a stand with leaflets and a TUI rep (occasionally). The reception could arrange sth for you but it would be 2-3 times more expensive than the market (e.g. J.Bond island for more than 3.000BHT vs 1.600 we actually paid for) - receptionists not very welcoming, except from 1 that seemed almost embarrassed by her colleagues' behavior. - decent location. Not far from restaurants - on the +. Airco broke down but they fixed it even if it was late in the evening - breakfast was fine and plenty I guess for the 37€/night we shouldn't expect too much.

We stayed here for four nights while we visited Phuket. The location was good with a short walk to the beach and a little bit further to get to most of the restaurants and shops. The room was nice and roomy. The bed was comfortable, the air conditioning worked well along with the in room fridge and coffee and tea service. Two free large bottles of water were provided everyday. There were also three pools available with towel service. The only issue with the room was with the bathroom. The shower was inside the tub which had a an absurdly high wall that we had to climb in with a little difficulty. Additionally, no washcloths were provided (even after a request) and like many Asian hotels the shampoo, conditioner and body wash were provided in large containers that are re-used for each guest (we had no issue with it but wanted to point it out). The best part of the hotel was the included breakfast. It was a full spread with eggs, sausage, hash browns and other western breakfast items along with some Asian breakfast items. The best part was the large selection of fresh and delicious tropical fruit! Oh, and coffee and tea were served by a helpful staff. All in all I don't think you can go to wrong with this place if you want to stay in the Karon Beach area.

After a very long trip arrived late at night to be greeted by the night staff. Could not fault check in and settled in our room within 15 minutes. Although a little dated rooms have all amenities you could ask for. Rooms are large and very comfortable. Staff are excellent at Breakfast and greet you with a lovely smile. Plenty of variety at breakfast so alll are catered for. Just a short stroll to Karon beach around a lovely lake. I can highly recommend Best Western for value, friendly staff and location.

The location of the hotel was ok, quite close to the center and beach next to the lagoon. Staff was really polite and helpful. This was the first hotel in Thailand where I saw that recycling was used. There were at least two location on the hotel area where recycling bins were in place. I had a room with sea view. It was clean and quite large. The bathroom and the foyer had underfloor heating which was nice. Breakfast normal Thai -level - a lot of choices which was nice. The only "bad thing" was that the hotel was located on slope meaning that there were a lot of stairs to climb everyday. Please notice that this hotel may not be for you if you are disabled. Otherwise I can recommend it :)

Stayed there for 2 nights and I was reasonable satisfied. The resort had a peculiar architecture with rooms in different levels providing excellent views of the Ocean. The property is airy and spacious. The rooms were extra spacious. If they want hey could fit in another king size bed. The bathroom is where you start to realize the resort is somewhat old. It is quite dated. To our annoyance there was a bad smell coming from the water drain. We ate at the restaurant for breakfast and it was also good, with lots of options. Good tasting breakfast.

The whole hotel is clean and ran by the most amazing staff. Our bed room had the most awesome air con unit, at one point it got that cold in there I had to go out on to the balconny to warm up. 😂 The food was very good and plenty of it. It was lovely to come back to the hotel after a hard day on the beach or sweating it out at the markets. The staff were always inviting, happy and willing to help. We Would definitely go back.

562 Patak Road, Karon Beach Karon Phuket

Best Western Phuket Ocean Resort places you within a leisurely stroll of Karon Market and Karon Temple. This 240-room, 3-star resort welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi. In the mountains, it's also near Patong Beach and Big Buddha.


Dining

This resort is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.


Rooms

The 240 individually furnished accommodations feature balconies and afford space to spread out with sitting areas. 21-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Refrigerators, coffee makers, and free bottled water are also standard.


Property features

Guests staying at Best Western Phuket Ocean Resort enjoy access to 3 outdoor pools, a fitness center, and free WiFi in public areas. There's free parking, and an airport shuttle (available on request) for THB 750 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Deluxe Room, 2 Single Beds, Non Smoking, Ocean View

Twin 2 | Sleeps 3

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

King 1 | Sleeps 3

Family Room, 1 King Bed, Non Smoking, Oceanfront

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

78% of guests recommend this hotel

Total of 727 reviews