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Best Western Phuket Ocean Resort

4.0 out of 5.0

Recent guest reviews

The staff is super friendly. The breakfast buffet offer a variety and include the Thai style breakfast. The rooms are bit old style, but a powerful air conditioning unit make up for it. We were in a low level room close to the kitchen and road and hence we were party to various noises from the road and kitchen smells. The wifi is brilliant and that made up for all. Pool and swim areas good and nice. Had a nice stay.

When we arrived it was early morning. We were given a complimentary breakfast while our room was made ready. When we were led to our room the room had not been cleaned. The bed was a mess there was dirty towels and dirty glasses. I had to go back to reception and we were given another room straight away. The hotel is in a good location away from the main strip but quiet and only a few minutes walk to the beach. The staff were very friendly and booked two excursions for us. The only thing is the rooms are a bit dated and could do with a bit of tlc. However our holiday was amazing and we would definitely stay here again!

Hotel is located about 5 minutes walk from the beach and strip of shops/restaurant. So it's slightly less convenient, but advantage is that it's quieter. Rooms are clean and comfortable, breakfast is okay. On the whole, fair value for money paid so long as you go in with your eyes open. Staff EXCELLENT. I bought some dried chillies and left them out in my room when I went to the beach. When I came back, realised the chambermaid had brought them out to sun and dry at my balcony. It was really very thoughtful of her and she actually took on quite a bit of risk upon herself. If it had rained and spoilt, she could have gotten into quite a bit of trouble. So she gave herself more work by having to look out for rain. Naturally I doubled the make up room tip for the rest of my stay. Front desk and restaurant staff also provide exemplary service. You should go in with your eyes open though, so a few points to note: 1. This is an ageing property. There are areas where paint is peeling, lichen covered etc. 2. Parking is across a busy road and not on the property itself. 3. It is a sprawling property built into a hillside, so a bit of climbing may be required. 4. The walk to the rooms is not always sheltered. Some areas are opened to the sky.

Fantastic resort! Good pools, great food/drinks. The rooms was clean, good bed and shower. If your going to be staying in karon stay here! The staff where very nice and even held our bags for 6 days while we visited some other islands

Comfortable beds, air con and fairly spacious rooms. The staff was great and even spoilt us by prepping some of the tuna that friends of ours caught earlier that day for dinner. Pool area is great for lounging and cooling off from the heat of the day.

Just back from 8 nights at this great place. The staff are all so polite, sincere and obliging. The hotel is located on a hill a 5 minute walk to the centre of Karon. It has 3 beautiful pools. Breakfast was included in the restaurant and plentiful with lots of hot and cold options. The poolside bar was great for drinks, snacks or lunch. Dinner in the restaurant was also an option we took up a couple of times. Again lots of choices delivered by lovely staff. The air conditioner in our room never missed a beat during our stay. Our room was serviced daily and was plenty big enough for us. WiFi worked every where in the complex and is free. We had a room at the side of the property which was lovely and quiet. Lots of steps but we didn't mind.

I had a few questions before arriving to this location and my questions were answered by email in less than a day. You can arrange private transportation to and from the Phuket airport for 750 Baht( $23.00USD) with the hotel. The staff was very helpful and made the visit special. The grounds and the rooms were clean and if you need anything just ask. Some reviews mentioned noise. The property is on a 2 lane main road that can be busy at night. Easy walking distance to the beach even though the location has great clean pools, and a few minute walk to the shops and restaurants nearby. Self serve laundry really helps so you do not have to pack a lot. I would return in the future.

Had a brilliant 11 day stay, the hotel is immaculate, the rooms are clean & tidy & the breakfast was good with lots of choice. The food round the pool bar & at restaurant was lovely & reasonably priced. But the best thing about this hotel is the staff who are so friendly & happy to help! Big thanks to Tai & Kwon at the pool bar for looking after us so well.

We have just returned from spending 2 weeks at this hotel and thoroughly enjoyed it. Breakfast is plenty with many choices, but we did skip it towards the end, just to get a fruit smoothie for a change. Evening meals are really nice and reasonably priced with exceptional service from the staff. Front of house staff are also very helpful, especially when we had an issue with exceptionally noisy/bolshy neighbours. I didn't want confrontation with them, so rather than the hotel asking them to tone it down on our behalf, they moved us to a much quieter and larger room. Rooms, grounds and pools are kept spotlessly clean at all times. If we return to Phuket, then we would stay here again.

The highlight of this hotel was the well kept grounds that included three crystal clear pools. The staff at the pools and restaurant were excellent. Wifi speed and signal strength were superb even at the pool. The breakfast was ample and diverse, although the restaurant was hot and cramped in the morning. The location is noisy being right on a road with constant traffic, including tuk tuks blaring load music. This ruined the pool area for me, but I am more susceptible to noise irritation than average. The rooms, for the price, need an update, especially the bathrooms, but were clean with cold air conditioning. The front desk staff were ok, being more concerned with efficiency when denying a 1pm checkout. In fairness, I think they handle a lot of package tours and were pretty full, but they didn't communicate a logical explanation for the denial, which was disappointing.

562 Patak Road, Karon Beach Karon Phuket

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 3 outdoor pools

Best Western Phuket Ocean Resort places you within a leisurely stroll of Karon Market and Karon Temple. This 240-room, 4-star resort welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi. In the mountains, it's also near Patong Beach and Big Buddha.


This resort is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


The 240 individually furnished accommodations feature balconies and afford space to spread out with sitting areas. 21-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Refrigerators, coffee makers, and free bottled water are also standard.

Property features

Guests staying at Best Western Phuket Ocean Resort enjoy access to 3 outdoor pools, a fitness center, and free WiFi in public areas. There's free parking, and an airport shuttle (available on request) for THB 750 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Superior Room, 2 Single Beds, Non Smoking, Partial Ocean View

Twin 2 | Sleeps 2

Deluxe Room, 2 Single Beds, Non Smoking, Ocean View

Twin 2 | Sleeps 3

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

King 1 | Sleeps 2

Family Room, 1 King Bed with Sofa bed, Non Smoking, Oceanfront (with Sofabed)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

78% of guests recommend this hotel

Total of 809 reviews