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Best Western Phuket Ocean Resort

3.0 out of 5.0

Recent guest reviews

It was decent place with a great ambiance. The breakfast was great. There was no problem except for the language. Even the people who knew English could not be understood but other than that their service was excellent. The people were really prompt on providing service.

We stayed for 8 nights at the hotel and enjoyed it more than a previous 10 night stay at the Old Phuket Hotel. The hotel is a bit older, but its still in good condition, clean and comfortable. Breakfasts were good, with a buffet and wide selection of western foods. We also had a few meal in the restaurant and around the pool area and enjoyed it very much. Security staff looked well after our scooter and was always friendly and helpful. Reception staff was also professional and assisted us in good English when required. My wife enjoyed a massage in the onsite spa and also supplied pleasant feedback. I can recommend this hotel to anyone that dont want to be in the hustle and bustle of Patong, but still centrally located within easy reach of all the action on the island. We stayed in room 3436 and had a good view of the ocean, the upper pool area and a bit of Karon town.

This was my third trip to Phuket and second time in Karon. I stayed with my three daughter aged 17,14 and 12 staying in two standard rooms. The location of the resort is great. Away from the hassle and bustle, but within walking distance to everything you need. The resort is clean and the staff very friendly and willing to offer any assistance when needed. The breakfast menu was what I expected before arriving. Yes there are MANY stairs but there is a lift. The rooms are not five stars by any means but this is not a five star resort. The rooms are cleaned daily and drinking water supplied. Things like shampoo and soap are provided and replaced when needed. There was little things like cracked tiles and a bit of rust on the fridge, but this did not effect our stay in anyway. The air con when on the night we arrived and did not get turned of until we left 8 days later and it never missed a beat. When you can get a seat by the pool it is a great place to relax. Wifi was available in all parts of the resort and it was amazing. Much better then what I have here in rural Australia. The free coffee machine is also a great asset to the resort.

Excellent hotel, nice and clean, big rooms, we had room on 4th floor with views looking out to sea, 3 swimming pools all kept nice and clean, fantastic choice of breakfast, but most of all the friendliness of all the hotel staff, best service from all, I have read up on this hotel before we booked it and people have complained about to many steps well all I can say is I counted the small steps to lift and at most I would say was 20 so no not to many steps

More quiet area of Phuket, perfect for families or if you want to be a bit further away from nightlife of Patong beach. Close to nice beach and a market. Good breakfast and 3 different swimming pools. I would say good value for money. Staff were very helpful.

Myself and sister stayed here for 10 nights in May. The staff are very friendly throughout the hotel and very helpful. The hotel picked us up from the airport 750baht one way for the two of us. The hotel itself is very clean, gardens are well kept and very well maintained. There are 3 pools no swimming after 8pm due to them cleaning the pools which is great to know they are also being maintained. Rooms are comfortable with working air con which is a god send. Wifi avaliable throughout the full hotel. Breakfast is great, good variety lf food with chef cooking fresh eggs upon request. We had dinner in restaurant one night and it was very nice too, there is a selection of thai and international cuisine. Location wise you are just 5min walk to the beach, 10min to centre of Karon where there are lots of shops, bars and restaurantes. Kata is about 40mins along beach and 30mins walking along path. Patong is a taxi ride away takes about 10mins to get there this cant be reached walking as there is no paths up the hills on route to Patong, safer to get taxi or tup tup. Taxi bay right outside of hotel. I would recommend going to see big buddha, Chalong temple, Phi Phi island, elephant sanctuary. We will most definetly be back to this hotel in the future.

We were really pleased with the location of the hotel, very hand to walk to the town, beach, and along the beachfront, also to the markets. Our room on the 3rd floor had gorgeous views, especially great at sunset. The air conditioning was brilliant, the room was spacious with good facilities and bed (slept really well) and it was to receive bottled water every day. We felt the bathrooms were dated though and could do with sprucing up and man, you needed a stepladder to step up over the side of the bath to have a shower. water pressure and temp was great though. The breakfast (included in our package) was lovely. The staff were all very nice. The pool up by the 3rd floor was really great. There are a few steps (as the whole complex is on a hill), even to get to the lifts, but it was definitely worth it, just wouldn't be any good for anyone with mobility issues.

The Best Western Phuket (BWP) is strategically located in the heart of Patong, offering the most accessible and reachable amenities at all times. During our stay in BWP, we felt the level of comfort required combined with the holiday atmosphere needed. The staff at BWP were at all times welcoming and smiling on all different encounters, a great help and rewarding when all staff can communicate and be helpful and very responsive. The rooms are very clean and comfortable and always maintained to that quality. Last minutes changes to our schedule, where we were required to extend, the GM (Jay Penno) at BWP was able to quickly accomodate for us at a very short notice, a special thanks. With no hesitation, I do highly recommend this hotel to anyone travelling to Patong, Phuket.

I had a fantastic time in Phuket during my 2 -day stay & was very happy to stay at This hotel. It was lovely, with exemplary service, clean, great views of the fantastic swimming pools and ocean. The staff was very helpful, especially in making recommendations on places to tour in the surrounding areas. The hotel's location is within the proximity of several Seven Eleven stores, quaint little bars with great rock bands, massage parlors and quaint restaurants serving sea food & Thai cuisine, all which are a walking distance from the hotel. I was also happy that they have a gym so I got to work out during my stay. My only regret is that I stayed such a short time. Karon beach is fantastic, my friends and I have great memories. I can't wait to go back!

This is a dated three star property situated on a hill. So unless you are very fit to climb a few stairs, you can give it a miss. The hotel has three swimming pools, all clean and well maintained. They have a quite nice breakfast spread. The restaurant was not air-conditioned, however I liked the ambience and friendly service, Food is reasonably price, and of good quality. They place offers view of the sea. Beach is about 5 minute walk. Funnily there is an in-house cat.

562 Patak Road, Karon Beach Karon Phuket

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 3 outdoor pools

Best Western Phuket Ocean Resort places you within a leisurely stroll of Karon Market and Karon Temple. This 240-room, 3-star resort welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi. In the mountains, it's also near Patong Beach and Big Buddha.


This resort is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.


The 240 individually furnished accommodations feature balconies and afford space to spread out with sitting areas. 21-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Refrigerators, coffee makers, and free bottled water are also standard.

Property features

Guests staying at Best Western Phuket Ocean Resort enjoy access to 3 outdoor pools, a fitness center, and free WiFi in public areas. There's free parking, and an airport shuttle (available on request) for THB 750 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Superior Room, 2 Single Beds, Non Smoking, Partial Ocean View

Twin 2 | Sleeps 2

Deluxe Room, 2 Single Beds, Non Smoking, Ocean View

Twin 2 | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

King 1 | Sleeps 3

Family Room, 1 King Bed, Non Smoking, Oceanfront

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

78% of guests recommend this hotel

Total of 746 reviews