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Recent guest reviews

Floors were not vacuumed in the bedroom portion, and there were blood on the sheets on the couch bed. Only thing offered for the blood on the bed sheets was clean sheets.

Very nice

They ran out a breakfast really fast but my room was very clean and cozy

Staffwas very friendly and helpful.

Stay here often. Both people and dog friendly

They are very friendly and nice. My wife forgot in the room her cosmetic pouch and I reached out to them and they were so nice and quick to find that out and mailed to me. The only thing is that… there are missing some of items. So, it was good and bad at the same time

We have stayed here a few times and like it. Good location, clean rooms and very friendly staff.

Love it

The check in lady wasn’t very friendly. Dissapointed they removed the hot chocolate machine from the lobby. This is the first time the room didn’t seem clean. The floors were dirty and their was hair in the bathroom. I thought you were doing extra Covid cleaning !

Staff was friendly and very attentive

THe property was in a Great location THe internet service was poor

Staff was great, enjoyable

The rooms were nice and comfortable. Really liked the hot breakfast, food and staff were great. Duck pond was relaxing and fun for my kids.

W Bell Road Surprise AZ

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Surprise Original Townsite, Windmill Suites Surprise, Ascend Hotel Collection is within a 10-minute drive of popular attractions such as Surprise Stadium and Uptown Alley. This 126-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast, served each morning from 7:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

Guests can expect free WiFi and 32-inch TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and minibars are also standard.


Property features

At Windmill Suites Surprise, Ascend Hotel Collection, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Additional amenities include a spa tub, meeting rooms, and a conference center.

Room options

Suite, 1 King Bed, Sofa, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed, Living Room, Non-Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Windmill Suites Surprise, Ascend Hotel Collection

Everyone (17) Couples (10) Family (20)
3
Family with small children

Floors were not vacuumed in the bedroom portion, and there were blood on the sheets on the couch bed. Only thing offered for the blood on the bed sheets was clean sheets.

By on Apr 22, 2024

Review comment responded on Apr 24, 2024

Thank you for taking the time to review your recent stay. We apologize for the inconveniences encountered. We will be sharing this feedback with our housekeeping departments. We hope you can give our property another chance and stay with us again . Safe travels !!!

5
Partner Couples

Very nice

By on Apr 14, 2024

Review comment responded on Apr 15, 2024

Thank you for sharing feedback about your recent stay . We appreciate your rating of 5 out of 5 . We hope to see you back again soon . Safe travels !!!

3
Everyone

By on Jul 10, 2023

Review comment responded on Jul 14, 2023

Thank you for staying with us again . We appreciate your feedback and will be using this information to make improvements.

2
Everyone

By on Jul 7, 2023

Review comment responded on Jul 14, 2023

Thank you for staying with us again . We appreciate your feedback and will be using this information to make improvements.

4
Everyone

By on Jun 24, 2023

Review comment responded on Jul 20, 2023

Thank you for taking the time to review your recent stay . We appreciate your feedback and hope to see you back again .

4
Everyone

They ran out a breakfast really fast but my room was very clean and cozy

By on Jun 20, 2023

Review comment responded on Jun 21, 2023

Thank you for taking the time to review your stay. We appreciate your feedback. We will use this information to make improvements. We hope to see you back again soon !!!

5
Family with small children Business Business

Staffwas very friendly and helpful.

By on Mar 19, 2023

Review comment responded on Mar 23, 2023

Thank you for taking the time to review your stay. We appreciate your feedback and hope to see you back again soon !!!

5
Everyone

By on Mar 15, 2023

Review comment responded on Apr 7, 2023

Thank you for taking the time to review your stay. We appreciate your feedback !!!

5
Family

Stay here often. Both people and dog friendly

By on Mar 5, 2023

Review comment responded on Mar 7, 2023

Thank you for taking the time to review your stay . We appreciate your feedback and will be using this information to make improvements. We hope you can stay with us in the future. Safe Travels.

5
Everyone

By on Mar 2, 2023

Review comment responded on Mar 23, 2023

Thank you for taking the time to review your stay. We appreciate your feedback and hope to see you back again soon !!!

Windmill Suites Surprise, Ascend Hotel Collection

12545 W Bell Road, Surprise, AZ 85374
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