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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Outdoor pool, pool umbrellas, sun loungers
Free daily full breakfast
Lobby
Lobby
1 bedroom, premium bedding, pillowtop beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi

Explore the area

View in a map
12545 W Bell Road, Surprise, AZ, 85374
  • Place, Centennial Friendship Park
    ‪2 min walk‬
  • Place, Destiny Springs Healthcare
    ‪17 min walk‬
  • Place, State Farm Stadium
    ‪16 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.6 out of 10
Excellent
(103 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(115 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Surprise

Located in Surprise Original Townsite, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is within a 10-minute drive of popular attractions such as Surprise Stadium and Uptown Alley. This 126-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Centennial Friendship Park - 2 min walk - 0.1 miles
  • Destiny Springs Healthcare - 17 min walk - 0.9 miles
  • Peoria Sports Complex - 9 min drive - 6.8 miles
  • State Farm Stadium - 16 min drive - 11.9 miles
  • Desert Diamond Arena - 16 min drive - 11.9 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Roliberto's Mexican Food - ‬4 min drive
  • ‪Circle K - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

At Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Additional amenities include a hot tub, meeting rooms, and a conference center.
Guests can expect free WiFi and 32-inch TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and minibars are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Comfort Inn & Suites Surprise Near Sun City West
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,006 reviews
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Apr 5 - Apr 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference center (2,906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35.00 per accommodation, per night
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel.

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

Is free cancellation available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel on Apr 16, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

This hotel is situated in Surprise Original Townsite, just steps from Centennial Friendship Park. You'll also find Surprise Stadium and Uptown Alley within a short drive.

Is there parking available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Yes, self parking is offered for free at the hotel.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel feature a casino on the premises?

No, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding and a minibar as well as an outdoor pool.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel feature a restaurant that includes a breakfast menu?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers free full breakfasts each morning though there is no restaurant.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel for a fee of USD 35.00 per accommodation, per night.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

The closest major airport to Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is Phoenix Deer Valley Airport (DVT), which is 17 mi away (27 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is around 23.1 mi away.

Are there rooms with balconies at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Yes, some guestrooms at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offer a patio and may feature courtyard views.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offer wedding services?

There are wedding services available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel if that's in your vacation plans.

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1008 reviews
Rating 8 - Good. 230 out of 1008 reviews
Rating 6 - Okay. 128 out of 1008 reviews
Rating 4 - Poor. 42 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexander

Stayed 1 night in Jan 2026

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities
The room was great, the staff was friendly, and the rooms were reasonably priced. 😊
Stayed 1 night in Dec 2025

6/10 Okay

Jeni

Business traveler
Disliked: Property conditions & facilities
breakfast was good
Stayed 1 night in Dec 2025

6/10 Okay

Brett

Stayed 3 nights in Nov 2025

6/10 Okay

Thomas

Liked: Staff & service
The property looked nice, the rooms were dated. The bed was ok, but gave me a back ache. The windows needed cleaning, the screens were broken. We had to switch rooms because the toilet started to leak. The chair was wobbly for the desk, the USB ports didn't work. The fridge was in dire need of a defrost. Room 221 had the toilet issue, room 245 had all the issues needing fixed.
Stayed 5 nights in Dec 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for the Charlie Kirk Memorial Service. The staff was friendly, the room and facility was clean and kept up. The hot tub was great. Highly recommend this hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Mario

Stayed 3 nights in Dec 2025

10/10 Excellent

Robbie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast could’ve been better, however, it will get you by. Other than that, I thought the hotel was great. I thought the service was great. Front desk staff was friendly and knew what they were doing. The rooms are spacious and very clean. I will stay there again in the future
Stayed 2 nights in Dec 2025

10/10 Excellent

Breeley

Liked: Cleanliness, amenities
Room was spotless and very large
Stayed 1 night in Dec 2025

10/10 Excellent

oscar

Stayed 1 night in Dec 2025

10/10 Excellent

oscar

Stayed 1 night in Dec 2025

10/10 Excellent

kristi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bed and pillows were comfortable.
Stayed 3 nights in Nov 2025

6/10 Okay

Ellen

Stayed 7 nights in Oct 2025

8/10 Good

Robert

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in was great. Room was a nice size. Bathroom did have lots of moisture and some mold on the ceiling, that I did inform the desk about. Evening customer service was not great. We needed more towels so I called down. I tried 3 calls within about 5 mins. No answer. I went down to the desk and the young lady was on her phone. She looked at me and then said to the phone "Hold on", rudely asked what I needed, handed me a few towels and before I could speak up to say more, she picked her phone back up and started talking.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Stayed 1 night in Nov 2025

10/10 Excellent

Earnest

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing study as usual
Stayed 4 nights in Nov 2025

10/10 Excellent

Lynnette

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Great place to stay clean, nice room with lots of space. Only down fall was there was a front office staff who didnt look they wanted to work there. Not nice or helpful when checking in. Over all i would stay there again
Stayed 5 nights in Nov 2025

10/10 Excellent

Margaret

Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Good location for an overnight stay, quiet. Would stay here again.
Stayed 1 night in Nov 2025

8/10 Good

Melinda

Stayed 1 night in Nov 2025

10/10 Excellent

Jun

Stayed 3 nights in Nov 2025

8/10 Good

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Large room with 2 sinks.
Stayed 2 nights in Nov 2025

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy, friendly staff. And good parking.
Stayed 2 nights in Nov 2025

8/10 Good

Douglas, Maple Ridge

Liked: Cleanliness, amenities, property conditions & facilities
Yes very good
Stayed 5 nights in Nov 2025

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