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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Property class: 2.5

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Photo gallery for Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Outdoor pool, pool umbrellas, sun loungers
1 bedroom, premium bedding, pillowtop beds, minibar
Free daily full breakfast
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi

Explore the area

View in a map
12545 W Bell Road, Surprise, AZ, 85374
  • Place, Centennial Friendship Park
    ‪2 min walk‬
  • Place, State Farm Stadium
    ‪20 min drive‬
  • Place, Desert Diamond Arena
    ‪21 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.6 out of 10
Excellent
(105 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(117 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Surprise

Located in Surprise Original Townsite, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is within a 10-minute drive of popular attractions such as Surprise Stadium and Uptown Alley. This 126-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Centennial Friendship Park - 2 min walk - 0.1 miles
  • Peoria Sports Complex - 14 min drive - 6.8 miles
  • Luke Air Force Base - 18 min drive - 8.9 miles
  • State Farm Stadium - 20 min drive - 12.8 miles
  • Desert Diamond Arena - 21 min drive - 13.1 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Roliberto's Mexican Food - ‬4 min drive
  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Circle K - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

At Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Additional amenities include a hot tub, meeting rooms, and a conference center.
Guests can expect free WiFi and 32-inch TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and minibars are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Breakfast included
  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference center (2,906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35.00 per accommodation, per night
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel.

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

Is free cancellation available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel on May 24, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

This hotel is situated in Surprise Original Townsite, just steps from Centennial Friendship Park. You'll also find Surprise Stadium and Surprise Tennis Center within a short drive.

Is there parking available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Yes, self parking is offered for free at the hotel.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel feature a casino on the premises?

No, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding and a minibar as well as an outdoor pool.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel feature a restaurant that includes a breakfast menu?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers free full breakfasts each morning though there is no restaurant.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel for a fee of USD 35.00 per accommodation, per night.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

The closest major airport to Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is Phoenix Deer Valley Airport (DVT), which is 17 mi away (27 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is around 23.1 mi away.

Are there rooms with balconies at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Yes, some guestrooms at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offer a patio and may feature courtyard views.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offer wedding services?

There are wedding services available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel if that's in your vacation plans.

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1017 reviews
Rating 8 - Good. 237 out of 1017 reviews
Rating 6 - Okay. 138 out of 1017 reviews
Rating 4 - Poor. 42 out of 1017 reviews
Rating 2 - Terrible. 36 out of 1017 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrei

Stayed 2 nights in Mar 2026

10/10 Excellent

Alexander

Stayed 1 night in Jan 2026

8/10 Good

Mark

Stayed 2 nights in Jan 2026

10/10 Excellent

Gloria

Stayed 5 nights in Jan 2026

6/10 Okay

Peter

Liked: Staff & service
The smell in the hallways was very musty, and the carpet/overall look of the hotel is outdated. The rooms were updated and clean so totally fine, and the staff were very helpful and friendly. I saved a little money relative to other hotels, and got a little less in the overall experience.
Stayed 4 nights in Jan 2026

8/10 Good

Eugene

Stayed 2 nights in Jan 2026

10/10 Excellent

Debra and Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything from check in to check out was great! No problems at all.
Stayed 3 nights in Jan 2026

6/10 Okay

Arthur, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Some hot breakfast choices but not enough. few cold cereal choices.
Stayed 1 night in Jan 2026

10/10 Excellent

Marlo

Traveled with group
Liked: Cleanliness, staff & service, amenities
It was jyst a good overall experience
Stayed 4 nights in Jan 2026

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and check out. Clean and spacious room. Would stay there again.
Stayed 3 nights in Jan 2026

8/10 Good

Rebecca

Room was clean and bed was very comfortable. Hotel was in a great location for our visit.
Stayed 1 night in Jan 2026

10/10 Excellent

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the large space in the suite we were given. The breakfasts were wonderful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Hanna

Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin

Stayed 4 nights in Jan 2026

10/10 Excellent

Karen

Liked: Amenities
Kindness from all the staff! I was in a pet room and it smelled of urine, (not from my dog! Already there when I got in), horrible!! Breakfast was awesome! Best Ive had in awhile😁
Stayed 1 night in Jan 2026

8/10 Good

Stanton

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and a very nice staff. The only problem we had was breakfast. We didn't know breakfast was served until 10am. They didn't tell us when we checked in and there are no signs around the check-in desk (I checked later). They served a good breakfast, bummer.
Stayed 1 night in Jan 2026

8/10 Good

Laura

Stayed 2 nights in Dec 2025

10/10 Excellent

George, Casselberry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, room was very spacious, beds were very comfortable, and breakfast was excellent.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean, very convenient, nice hotel.
Stayed 1 night in Jan 2026

4/10 Poor

Brittany

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs to be updated. The pictures don’t suffice for the actual property. It has an odor to it that smells super old. The linens are super itchy & pillows remind me of couch pillows! Location is great, but for the price I would not stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It was great the breakfast was great room was huge and comfortable as well and the customer service was excellent!!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great coffee!
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Stayed 4 nights in Dec 2025

10/10 Excellent

Seth

Stayed 3 nights in Dec 2025

8/10 Good

Bobby Houston

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 4 nights in Nov 2025

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