Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Outdoor pool, pool umbrellas, sun loungers
Lobby
Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | Premium bedding, pillowtop beds, minibar, in-room safe
Outdoor pool, pool umbrellas, sun loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Room service
  • Pool

Explore the area

Map
12545 W Bell Road, Surprise, AZ, 85374
  • Surprise Stadium
    ‪7 min drive‬
  • Peoria Sports Complex
    ‪10 min drive‬
  • State Farm Stadium
    ‪17 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪43 min drive‬

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Room options

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.8 out of 10
Excellent
(91 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(95 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Double Beds, Living Room, Non-Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Living Room, Non-Smoking

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Surprise

Located in Surprise Original Townsite, Windmill Suites Surprise - Phoenix, Ascend Hotel Collection is within a 10-minute drive of popular attractions such as Surprise Stadium and Uptown Alley. This 126-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Surprise Stadium - 7 min drive - 4.0 miles
  • Peoria Sports Complex - 10 min drive - 6.6 miles
  • Luke Air Force Base - 15 min drive - 9.1 miles
  • State Farm Stadium - 17 min drive - 11.4 miles
  • Desert Diamond Arena - 17 min drive - 11.2 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 40 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪IHOP - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Suburban hotel with free breakfast and a fitness center
At Windmill Suites Surprise - Phoenix, Ascend Hotel Collection, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Additional amenities include a hot tub, meeting rooms, and a conference center.
Guests can expect free WiFi and 32-inch TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and minibars are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35.00 per accommodation, per night
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection.

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

Is free cancellation available at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection on Jul 4, 2025 start from $98.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

This hotel is situated in Surprise Original Townsite, just steps from Centennial Friendship Park. You'll also find Surprise Stadium and Surprise Tennis Center within a short drive.

Is there parking available at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection feature a casino on the premises?

No, Windmill Suites Surprise - Phoenix, Ascend Hotel Collection doesn't have a casino.

Is there an indoor pool at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Windmill Suites Surprise - Phoenix, Ascend Hotel Collection a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a minibar as well as an outdoor pool.

Are there hot tubs at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, this hotel has a spa tub.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offers free full breakfasts each morning though there is no restaurant.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection for a fee of USD 35.00 per accommodation, per night.

Are there connecting rooms at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

The closest major airport to Windmill Suites Surprise - Phoenix, Ascend Hotel Collection is Phoenix Deer Valley Airport (DVT), which is 17.1 mi away (26 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is located 26.8 mi away (40-minute drive).

Are there rooms with balconies at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Yes, some guestrooms at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offer a patio and may feature courtyard views.

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection offer wedding services?

There are wedding services available at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection if that's in your vacation plans.

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1003 reviews
Rating 8 - Good. 250 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I frequent the windmills. My favorite spot when. Im in town
Stayed 1 night in May 2025

6/10 Okay

Deborah

This property is old the floors are showing signs of age. The bed was comfortable and the air conditioning was working properly. Tha staff was very nice. Breakfast was only ok.
Stayed 2 nights in May 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Loretta Jo

Traveled with family
There was trash and items left outside in the parking lot and next to the building. Several entry ways the doors and locks need to be replaced. There were no vending machines on the 2nd floor near elevator B.
Stayed 6 nights in Apr 2025

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I Didn't Like Was The Free Breakfast, The People They Have To Help You Is Totally Ridiculous They Are Angry Just To Help You And They Are To Busy Looking At Their PHONES!!! Everything Was Cold And Gross!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nikita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

robert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Bozena

Stayed 2 nights in Mar 2025

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place clean and a decent breakfast. Could use more staff as someone has to serve the food and take care of everything else that is available. Not much of a gym, but better than nothing. Rooms were clean and area quiet.
Stayed 3 nights in Mar 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windmill was a beautiful property, and the room was very nice. Unfortunately, I only get a few days off a year to travel and no matter where we go, the hot tub or pool is not in service. There never seems to be an urgency to get this fixed but it is the one thing I look forward to using. There should be a discount to the charge of the room, if there is a situation like this.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Penny, Denison

Liked: Cleanliness
Spa wasnt working but everything else was great!!

10/10 Excellent

Alejandra

Stayed 2 nights in Mar 2025

6/10 Okay

Joseph

Traveled with family
Disliked: Property conditions & facilities
Overall, breakfast and service was pretty good. The pool area is VERY lacking. They only had 4 lounge chairs and the hot tub was broken. Our water pressure in our room was horrible and the water when bathing never was hot. I also noticed a lot of weird smells throughout the hotel. I'm assuming it needs all new carpet in the hallways. It was kind of grungy.
Stayed 5 nights in Mar 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! The suites are clean and comfortable. Nice lobby with lots of indoor and outdoor seating. Great breakfast! The only downside is that the Wi-Fi keeps losing connection. We would definitely stay here again!
Stayed 1 night in Mar 2025

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room. I didn't utilize much of the facilities because I was just visiting my mom, but I liked what I experienced. I would have like to have a smart TV so I could use my apps.
Stayed 2 nights in Mar 2025

10/10 Excellent

Debra

Stayed 1 night in Mar 2025

10/10 Excellent

Amy, Los Banos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Shower pressure was hurting, but probably because of the hotels large occupancy that day
Stayed 3 nights in Mar 2025

8/10 Good

Marlon, ORACLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast
Stayed 3 nights in Mar 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Angela

Stayed 2 nights in Mar 2025