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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Property class: 2.5

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Photo gallery for Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

An outdoor seating area with wicker furniture, a sofa, and blue tables.
A reception area with a stone counter, a wooden reception desk, and a large abstract wall art piece.
A modern interior with a wooden wall, a flat-screen TV, a central table with chairs, and a unique hanging light fixture.
A hotel room with two beds, a TV, and a wooden dresser.
A modern interior with a bar area, seating, and a flat-screen TV mounted on a wooden wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
12545 W Bell Road, Surprise, AZ, 85374
  • Place, Centennial Friendship Park
    ‪2 min walk‬
  • Place, State Farm Stadium
    ‪20 min drive‬
  • Place, Desert Diamond Arena
    ‪21 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

A hotel room with two beds, a television, and a wardrobe.

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.8 out of 10
Excellent
(114 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

A hotel room with a large bed, a desk with a TV, a chair, and a bedside table with a phone.

Suite, 1 King Bed, Living Room, Non-Smoking

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

A hotel room with two beds, a TV, and a wooden dresser.

Suite, 2 Double Beds, Living Room, Non-Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

A hotel room with a large bed, a bedside table with a phone, a TV on a dresser, and a window with curtains.

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(127 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

A hotel room with a large bed, a bedside table with a phone, a TV on a dresser, and a window with curtains.

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

A hotel room with two beds, a TV, and a wooden dresser.

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

A hotel room with a large bed, a desk with a TV, a chair, and a bedside table with a phone.

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

A hotel room with a large bed, a desk with a TV, a chair, and a bedside table with a phone.

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room STANDARD

  • Sleeps 10

SUITE TWO DOUBLE BEDS

  • Sleeps 8

View all photos for 2 Double Beds, Suite, Nonsmoking

A hotel room with two beds, a television, a desk, and a wardrobe.

2 Double Beds, Suite, Nonsmoking

  • 172 sq ft
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Surprise

Located in Surprise Original Townsite, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is within a 10-minute drive of popular attractions such as Surprise Stadium and Uptown Alley. This 126-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Centennial Friendship Park - 2 min walk - 0.1 miles
  • Peoria Sports Complex - 14 min drive - 6.8 miles
  • State Farm Stadium - 20 min drive - 12.8 miles
  • Desert Diamond Arena - 21 min drive - 13.1 miles
  • Camelback Ranch - 25 min drive - 11.4 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Roliberto's Mexican Food - ‬4 min drive
  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Circle K - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

At Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Additional amenities include a hot tub, meeting rooms, and a conference center.
Guests can expect free WiFi and 32-inch TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and minibars are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,007 reviews
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Oct 19 - Oct 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference center (2,906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35.00 per accommodation, per night
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel.

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

Is free cancellation available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

As of Sep 26, 2026, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel on Sep 29, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

This hotel is situated in Surprise Original Townsite, just steps from Centennial Friendship Park. You'll also find Surprise Stadium and Sun Village Golf Course within a short drive.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel feature a casino on the premises?

No, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel feature a restaurant that includes a breakfast menu?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers free full breakfasts each morning though there is no restaurant.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel for a fee of USD 35.00 per accommodation, per night.

How close is the airport from Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

The closest major airport to Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is Phoenix Deer Valley Airport (DVT), which is 17 mi away (27 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is around 23.1 mi away.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offer wedding services?

There are wedding services available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel if that's in your vacation plans.

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1034 reviews
Rating 8 - Good. 230 out of 1034 reviews
Rating 6 - Okay. 135 out of 1034 reviews
Rating 4 - Poor. 40 out of 1034 reviews
Rating 2 - Terrible. 34 out of 1034 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel. Will stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. Great area, convenient location, nice facility. We will stay here again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were adorable.definitely will stay again
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and we had a pleasant stay. The Breakfast was very good!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay there.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and rooms, staff was very helpful and accommodating
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything, rooms are very spacious
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th time staying, look forward to booking again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but looks well maintained and renovated. Breakfast is very good. My family and I would stay there again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great place!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and breakfast was good .
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Great breakfast too
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hot breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was great...plenty of seating and choice of eating on outdoor covered patio
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location and good breakfast options
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service
Very Convenient stay. Small kitchen area is a plus. Rooms are ok. A little outdated but I definitely will consider staying here again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 4th time booking this hotel and as usual, all my expectations were met. Room was clean and staff was amazing. I look forward to my next stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Decent breakfast , clean overall
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice. The staff was very helpful. The breakfast was delicious and we weren't able to use the pool because we were pressed for time
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, third floor suite was nice, bed was comfortable, and staff was friendly
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a short stay, everything was ok, i dont recall having any issues
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice, spacious room , friendly staff and good breakfast made for a great stay.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast and staff was very accommodating for my elderly mother. This was our 4th year staying during Spring baseball.
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little cramped (small beds), sleeper couch was not good but the stafff does a good job keeping the facility and pool clean and maintained. Breakfast was typical hotel breakfast but the attendant serving the hotel items was super friendly and very helpful.
Stayed 6 nights in May 2026

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