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Recent guest reviews

We have stayed here a few times and like it. Good location, clean rooms and very friendly staff.

Love it

The check in lady wasn’t very friendly. Dissapointed they removed the hot chocolate machine from the lobby. This is the first time the room didn’t seem clean. The floors were dirty and their was hair in the bathroom. I thought you were doing extra Covid cleaning !

Staff was friendly and very attentive

THe property was in a Great location THe internet service was poor

Staff was great, enjoyable

The rooms were nice and comfortable. Really liked the hot breakfast, food and staff were great. Duck pond was relaxing and fun for my kids.

Large rooms, friendly staff, everything you could need within 3 miles. Will definitely stay there again.

The hotel is 2 miles from where I need to be. The property could use some updating, the carpet in the hallway are worn, the locked door near the elevator was sometimes it locked and other times it was so hard to open that you needed to put your entire weight against it and it still wouldn’t open from the inside. The elevator door sounded like it was off of its track and made awful retchetting noises. The grab and go breakfast was nice and they offered a good variety. The pool was nice but the water was so warm that it wasn’t refreshing. And there was minimal shade.

This place would be nice if it was kept up with. Walls are dirty, rooms were dirty, couches were stained looks like who stayed in the room had animals. The carpet was stained they DO NOT have queen size beds! Only full size and king.

I liked everything. Rooms were great, pool was nice and friendly staff.

I liked the location because the restaurants are really close and also other business

for us good location and roomy. they might want to clean windows

W Bell Road Surprise AZ

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Surprise Original Townsite, Windmill Suites Surprise, Ascend Hotel Collection is 3.5 mi (5.6 km) from Surprise Stadium. This 126-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast, served each morning from 7:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

Guests can expect free WiFi and 32-inch TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Living rooms, refrigerators, and microwaves are also standard.


Property features

At Windmill Suites Surprise, Ascend Hotel Collection, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Additional amenities include a spa tub, a conference center, and a business center.

Room options

Suite, 1 King Bed, Sofa, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed, Living Room, Non-Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Windmill Suites Surprise, Ascend Hotel Collection

Everyone (35) Couples (10) Family (28)
4
Partner Couples

We have stayed here a few times and like it. Good location, clean rooms and very friendly staff.

By on May 28, 2022

Review comment responded on Jun 11, 2022

Thank you so much for taking the time to review your stay with us! We look forward to your next visit!

5
Partner Couples

Love it

By on May 13, 2022

Review comment responded on May 13, 2022

Thank you so much! We look forward to your next visit!

3
Family Partner Couples

The check in lady wasn’t very friendly. Dissapointed they removed the hot chocolate machine from the lobby. This is the first time the room didn’t seem clean. The floors were dirty and their was hair in the bathroom. I thought you were doing extra Covid cleaning !

By on May 4, 2022

Review comment responded on May 7, 2022

Thank you so much for taking the time to review your stay with us. We apologize for not exceeding your expectations on your most recent visit. We appreciate your feedback and will consider everything you mentioned in our pursuit to make constant improvements for our guests. We hope to see you again soon!

5
Family Business Business

Staff was friendly and very attentive

By on Mar 14, 2022

Review comment responded on Mar 21, 2022

Thank you for giving us a 5 out of 5 . We are glad our staff was friendly and attentive. We hope to see you back again soon !!!

3
Partner Couples

THe property was in a Great location THe internet service was poor

By on Mar 5, 2022

Review comment responded on Mar 21, 2022

Thank you for taking the time to review your recent stay. We appreciate your feedback and we will be using this information to make improvements .

5
Family Partner Couples

Staff was great, enjoyable

By on Jan 19, 2022

Review comment responded on Jan 22, 2022

Thank you for staying with us at the Windmill Suites! We hope to see you again soon!

5
Family with small children

The rooms were nice and comfortable. Really liked the hot breakfast, food and staff were great. Duck pond was relaxing and fun for my kids.

By on Jan 9, 2022

Review comment responded on Jan 11, 2022

Thank you so much for being our guest and for taking the time to review your stay with us! We are so glad you enjoyed your visit. Come and see us again!

5
Everyone

By on Dec 22, 2021

4
Everyone

By on Dec 1, 2021

5
Everyone

By on Oct 30, 2021

Windmill Suites Surprise, Ascend Hotel Collection

12545 W Bell Road, Surprise, AZ 85374
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