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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

2.5 star property
Suburban hotel with free parking, in the vicinity of Surprise Stadium

Choose dates to view prices

Photo gallery for Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Outdoor pool, pool umbrellas, sun loungers
Lobby
1 bedroom, premium bedding, pillowtop beds, minibar
Lobby
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
12545 W Bell Road, Surprise, AZ, 85374
  • Place, Centennial Friendship Park
    ‪2 min walk‬
  • Place, Destiny Springs Healthcare
    ‪17 min walk‬
  • Place, State Farm Stadium
    ‪16 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.6 out of 10
Excellent
(103 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(111 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Surprise

Located in Surprise Original Townsite, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is within a 10-minute drive of popular attractions such as Surprise Stadium and Uptown Alley. This 126-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Centennial Friendship Park - 2 min walk - 0.1 miles
  • Destiny Springs Healthcare - 17 min walk - 0.9 miles
  • Peoria Sports Complex - 9 min drive - 6.8 miles
  • State Farm Stadium - 16 min drive - 11.9 miles
  • Camelback Ranch - 17 min drive - 12.1 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Roliberto's Mexican Food - ‬4 min drive
  • ‪Circle K - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Suburban hotel with free parking, in the vicinity of Surprise Stadium
At Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Additional amenities include a hot tub, meeting rooms, and a conference center.
Guests can expect free WiFi and 32-inch TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and minibars are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference center (2,906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35.00 per accommodation, per night
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel.

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

Is free cancellation available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

As of Feb 16, 2026, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel on Feb 18, 2026 start from $179.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

This hotel is situated in Surprise Original Townsite, just steps from Centennial Friendship Park. You'll also find Surprise Stadium and Sun Village Golf Course within a short drive.

Is there parking available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Yes, self parking is offered for free at the hotel.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel feature a casino on the premises?

No, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a minibar as well as an outdoor pool.

Are there hot tubs at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Yes, this hotel has a spa tub.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel feature a restaurant that includes a breakfast menu?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers free full breakfasts each morning though there is no restaurant.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel for a fee of USD 35.00 per accommodation, per night.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

The closest major airport to Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is Phoenix Deer Valley Airport (DVT), which is 17 mi away (27 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is around 23.1 mi away.

Are there rooms with balconies at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Yes, some guestrooms at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offer a patio and may feature courtyard views.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offer wedding services?

There are wedding services available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel if that's in your vacation plans.

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1006 reviews
Rating 8 - Good. 232 out of 1006 reviews
Rating 6 - Okay. 126 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Front desk staff was rude, other than that everything was great
Stayed 3 nights in Nov 2025

2/10 Terrible

Dora

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities
Room. The pullout couch bed was completely broken, once we lifted the mattress it was black and had old molded food attached. It was so bad my son began to have breathing problems (room caused his asthma to flare very bad!) there were so many drug addicts just handing around the hotel outside. It was just a terrible experience
Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and spacious room. Friendly staff. Easy check-in and out.
Stayed 1 night in Nov 2025

6/10 Okay

Shelley

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The room was big enough, staff was nice, breakfast would be nicer if it opened on time and you were able to serve yourself vice waiting for someone to serve you. There was only one lady trying to take care of serving food, cleaning, and restocking in 2 different rooms. Pricey for amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Stayed 1 night in Nov 2025

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice hotel. very good staff
Stayed 2 nights in Nov 2025

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities
Room was nice, day clerk was nice, night clerk didn’t give a damn and wifi access was none existent
Stayed 2 nights in Nov 2025

8/10 Good

Elfrida

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice room
Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
The room space and bed comfort was great
Stayed 1 night in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Our stay here is always pleasant and the weekend breakfast is awesome.
Stayed 2 nights in Oct 2025

10/10 Excellent

linda

Stayed 1 night in Nov 2025

10/10 Excellent

Lakeshia

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Tien

Stayed 4 nights in Oct 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was polite and nice.
Stayed 1 night in Nov 2025

10/10 Excellent

roxanne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great. Room was clean, the bed comfortable and thr staff was very pleasant
Stayed 2 nights in Sep 2025

10/10 Excellent

barbara

Stayed 1 night in Nov 2025

10/10 Excellent

Nyesha

Stayed 2 nights in Oct 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest rooms I’ve ever been in even better than Las Vegas and my opinion my girlfriend loved it too
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful suit, a real ccoked breakfast not just serve fix yourself stuff
Stayed 2 nights in Oct 2025

10/10 Excellent

Misti

Traveled with family
Liked: Cleanliness, staff & service, amenities
Really enjoyed my 3 night stay. Very comfortable and enjoyed the hot breakfast. I will definitely stay again
Stayed 3 nights in Oct 2025

6/10 Okay

Nishantha

Disliked: Amenities
Hotel building is really old. Hallway carpets are so dirty, I was thinking my shoes would get dirty (seriously). Room layout for a one bedroom unit was strange. Overall, below average.
Stayed 1 night in Oct 2025

10/10 Excellent

Tyler

Stayed 1 night in Oct 2025

2/10 Terrible

Priscilla

Stayed 1 night in Oct 2025

10/10 Excellent

Melicia

Traveled with group
Liked: Cleanliness
Cleaning staff was not very friendly. They never were welcoming or said hi. Our TV didn't work the whole time we were there. We asked to have someone look at it. It still didn't work. The Internet was in and out throughout the day mostly at night.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room and really nice staff
Stayed 2 nights in Oct 2025

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