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Hampton Inn & Suites Phoenix-Surprise

2.5 star property

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Photo gallery for Hampton Inn & Suites Phoenix-Surprise

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Exterior
2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds
Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds
Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
14783 W Grand Ave, Surprise, AZ, 85374
  • Place, Banner Del E Webb Medical Center
    ‪5 min walk‬
  • Place, Sun Village Golf Course
    ‪3 min drive‬
  • Place, R.H. Johnson Center
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪44 min drive‬

Room options

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Studio, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

Two Queen Studio Suite with Sofabed

  • Sleeps 5

King Studio Suite with Sofabed

  • Sleeps 3

Mobility Access King Studio with Roll in Shower

  • Sleeps 4

View all photos for Mobility Access Two Queen Studio with tub

In-room safe, iron/ironing board, free cribs/infant beds

Mobility Access Two Queen Studio with tub

  • Sleeps 6

Mobility Access Two Queen Room with Tub

  • Sleeps 4

View all photos for One king studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

One king studio sofabed nosmoking

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two queen beds nonsmoking

Two queen beds nonsmoking | In-room safe, iron/ironing board, free cribs/infant beds

Two queen beds nonsmoking

9.4 out of 10
Exceptional
(85 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two qns studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

Two qns studio sofabed nosmoking

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Surprise

Within a short walk of Banner Del E Webb Medical Center, Hampton Inn & Suites Phoenix-Surprise is within 2 miles (3 km) of Fred Kuentz Center. This 100-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Banner Del E Webb Medical Center - 5 min walk - 0.3 miles
  • Fred Kuentz Center - 3 min drive - 1.4 miles
  • Sun Village Golf Course - 3 min drive - 1.4 miles
  • R.H. Johnson Center - 4 min drive - 1.5 miles
  • State Farm Stadium - 20 min drive - 15.4 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪Better Buzz Coffee - ‬5 min drive
  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Circle K - ‬2 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Guests staying at Hampton Inn & Suites Phoenix-Surprise enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a 24-hour business center.
Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Exterior
Holiday Inn Express Surprise by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.4 out of 10, Exceptional, 1,006 reviews
$127 nightly
The price is $146
Apr 5 - Apr 6
Total with taxes and fees
Holiday Inn Express Surprise by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Frequently asked questions

Is free cancellation available at Hampton Inn & Suites Phoenix-Surprise?

Hampton Inn & Suites Phoenix-Surprise provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites Phoenix-Surprise?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Phoenix-Surprise on Apr 5, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hampton Inn & Suites Phoenix-Surprise?

This hotel is located in Surprise, close to Surprise Stadium, Bell Recreation Center, and Sun Village Golf Course. You'll also find Deer Valley Golf Course and Uptown Alley within a short drive.

Will I be able to park at Hampton Inn & Suites Phoenix-Surprise?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Hampton Inn & Suites Phoenix-Surprise have a casino?

No, Hampton Inn & Suites Phoenix-Surprise doesn't have a casino.

Is there an indoor pool at Hampton Inn & Suites Phoenix-Surprise?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8 AM and 10 PM.

What will couples enjoy most about a stay at Hampton Inn & Suites Phoenix-Surprise?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an outdoor pool and a hot tub.

Are there hot tubs at Hampton Inn & Suites Phoenix-Surprise?

No, this hotel doesn't have a spa tub.

Does Hampton Inn & Suites Phoenix-Surprise have a restaurant that serves breakfast?

Hampton Inn & Suites Phoenix-Surprise offers free full breakfasts each morning though there is no restaurant.

Does Hampton Inn & Suites Phoenix-Surprise allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Phoenix-Surprise for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn & Suites Phoenix-Surprise?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hampton Inn & Suites Phoenix-Surprise?

The closest major airport to Hampton Inn & Suites Phoenix-Surprise is Phoenix Deer Valley Airport (DVT), which is 23.7 mi away (32 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is around 26.2 mi away.

Can I book a room with a balcony at Hampton Inn & Suites Phoenix-Surprise?

No, there aren't any guestrooms at Hampton Inn & Suites Phoenix-Surprise that offer a balcony.

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
good people work here
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2025

10/10 Excellent

Frida

Stayed 1 night in Nov 2025

10/10 Excellent

Savannah

Helpful staff and clean room for the evening. Thanks!
Stayed 1 night in Nov 2025

2/10 Terrible

EZINNE

Stayed 3 nights in Nov 2025

10/10 Excellent

Georgiana

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Stayed 2 nights in Oct 2025

6/10 Okay

Kathleen S. Vander

Traveled with family
Bathroom could have been cleaned better.
Stayed 1 night in Nov 2025

2/10 Terrible

Pedro

Stayed 1 night in Nov 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities
Lindy at the front desk was awesome and accommodating!
Stayed 2 nights in Nov 2025

2/10 Terrible

Rick

We purchased a non-refundable room for two nights. Two weeks prior to travel my husband had a heart attack and is unable to travel. I contacted Expedia and, even with documentation from the doctor, they would not allow the cancellation and refund. They referred us to Hampton. We called Hampton and they referred us back to Expedia, who collected our money. We will never purchase anything from Expedia again, we could not even speak to a live person, only email or virtual chat. Customer service and satisfaction is very very important to us, and there was absolutely no indication Expedia is interested in that. Or really Hampton for that matter.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff is wonderful. The complementary breakfast was also really good. I'll definitely be back
Stayed 3 nights in Nov 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice person at lobby desk, clean room. Good breakfast. A+.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service was excellent at check-in. Made us feel special.
Stayed 1 night in Nov 2025

10/10 Excellent

Gene

Stayed 6 nights in Oct 2025

10/10 Excellent

Karlayvet, El Mirage

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay, I will definitely stay again
Stayed 1 night in Aug 2025

8/10 Good

amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here in past and will stay again, just wish room i was in had a full length mirror
Stayed 1 night in Nov 2025

10/10 Excellent

Sheldon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

james, Scottsdale

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean... Staff at the front desk very friendly. Great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Hortencia

Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, amenities
To start, this place is extremely walkable. With a Sports bar and grill nearby, An Albertsons grocery store in a mini mall, and a Denny's right across the parking lot, this is a great spot. The room was clean, everything worked, and it was comfortable. Staff were attentive, amazing, skilled communicators, and there for anything we needed.
Stayed 1 night in Oct 2025

10/10 Excellent

ARNOLD

Liked: Cleanliness, staff & service, property conditions & facilities
All services were excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Sherree

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Nov 2025

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