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Garner Hotel Phoenix Northwest – Surprise by IHG

2.0 star property
Hotel with free breakfast, in the vicinity of Banner Del E Webb Medical Center

Choose dates to view prices

Photo gallery for Garner Hotel Phoenix Northwest – Surprise by IHG

Exterior
Property amenity
Desk, blackout drapes, iron/ironing board, rollaway beds
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Pet friendly

Explore the area

View in a map
12477 West Bell Road, Surprise, AZ, 85378
  • Place, Centennial Friendship Park
    ‪3 min walk‬
  • Place, Destiny Springs Healthcare
    ‪2 min drive‬
  • Place, State Farm Stadium
    ‪16 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub) | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room With Two Queen Beds

  • Sleeps 4

King Room

  • Sleeps 2

Standard Room With Two King Beds

  • Sleeps 4

Standard Room

  • Sleeps 2

Standard King Room With Mobility Accessible Tub

  • Sleeps 2

Standard King Room With Mobility Accessible Roll-in Shower

  • Sleeps 2

One-Bedroom King Suite With Kitchen

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

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About the neighborhood

Surprise

Located in Surprise Original Townsite, Garner Hotel Phoenix Northwest – Surprise by IHG is within a 10-minute drive of popular attractions such as Banner Del E Webb Medical Center and Surprise Stadium. This 60-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Centennial Friendship Park - 3 min walk - 0.2 miles
  • Destiny Springs Healthcare - 2 min drive - 1.0 mile
  • State Farm Stadium - 16 min drive - 12.4 miles
  • Desert Diamond Arena - 16 min drive - 12.4 miles
  • Camelback Ranch - 18 min drive - 12.4 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 47 min drive

Restaurants

  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive

About this property

Garner Hotel Phoenix Northwest – Surprise by IHG

Hotel with free breakfast, in the vicinity of Banner Del E Webb Medical Center
Guests of Garner Hotel Phoenix Northwest – Surprise by IHG have access to an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a computer station, laundry facilities, and a TV in a common area.
55-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (12 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Garner Hotel Phoenix Northwest – Surprise by IHG.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Days Inn Hotel Surprise
Days Inn Surprise
Days Inn Surprise Hotel
Days Inn Wyndham Surprise Hotel
Days Inn Wyndham Surprise
Surprise Days Inn
Days Inn Suites Surprise
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise by IHG
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise an IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Surprise
Garner Hotel Phoenix – Surprise by IHG Hotel Surprise

Frequently asked questions

Is a free cancellation option available at Garner Hotel Phoenix Northwest – Surprise by IHG?

Garner Hotel Phoenix Northwest – Surprise by IHG provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Garner Hotel Phoenix Northwest – Surprise by IHG?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at Garner Hotel Phoenix Northwest – Surprise by IHG on Dec 1, 2025 start from $79.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Garner Hotel Phoenix Northwest – Surprise by IHG?

This hotel is situated in Surprise Original Townsite within a short 4-minute walk of Centennial Friendship Park. You'll also find Surprise Stadium and Surprise Tennis Center within a short drive.

Is there parking available at Garner Hotel Phoenix Northwest – Surprise by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Garner Hotel Phoenix Northwest – Surprise by IHG include a casino?

No, Garner Hotel Phoenix Northwest – Surprise by IHG doesn't have a casino.

Will I find an indoor pool at Garner Hotel Phoenix Northwest – Surprise by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Garner Hotel Phoenix Northwest – Surprise by IHG?

Couples staying at this hotel will appreciate amenities like a smart TV as well as an outdoor pool and free breakfast.

Does Garner Hotel Phoenix Northwest – Surprise by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Garner Hotel Phoenix Northwest – Surprise by IHG feature a restaurant that includes a breakfast menu?

Garner Hotel Phoenix Northwest – Surprise by IHG offers free continental breakfast each morning though there is no restaurant.

Will Garner Hotel Phoenix Northwest – Surprise by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Garner Hotel Phoenix Northwest – Surprise by IHG for a fee of USD 25.00 per pet, per day.

Does Garner Hotel Phoenix Northwest – Surprise by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Garner Hotel Phoenix Northwest – Surprise by IHG?

The closest major airport to Garner Hotel Phoenix Northwest – Surprise by IHG is Phoenix Deer Valley Airport (DVT), which is 16.9 mi away (26 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is around 23 mi away.

Are there rooms with balconies that I can book at Garner Hotel Phoenix Northwest – Surprise by IHG?

No, there aren't any guestrooms with balconies at Garner Hotel Phoenix Northwest – Surprise by IHG.

Garner Hotel Phoenix Northwest – Surprise by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 148 out of 210 reviews
Rating 8 - Good. 39 out of 210 reviews
Rating 6 - Okay. 13 out of 210 reviews
Rating 4 - Poor. 4 out of 210 reviews
Rating 2 - Terrible. 6 out of 210 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

colleen

Liked: Cleanliness, property conditions & facilities
Great place, clean, friendly, convenient.
Stayed 1 night in Sep 2025

2/10 Terrible

Bret

Traveled with family
Disliked: Cleanliness, amenities
Unit was not clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Treyle

Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Treyle

Stayed 1 night in Aug 2025

8/10 Good

marvin

Liked: Cleanliness, staff & service
I was surprised that I didn’t get room service in the three days I stayed there
Stayed 3 nights in Aug 2025

10/10 Excellent

Treyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan, Prescott

Stayed 1 night in Jul 2025

8/10 Good

Bill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosa

Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lydia

Stayed 4 nights in Jul 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with the air conditioning but Ruben had someone come out immediately to take care of it and was very professional, nice and made our stay more enjoyable. I would stay there again
Stayed 3 nights in Jul 2025

10/10 Excellent

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Stay

My short stay was very good for a last minute booking. The room was clean but some of the furnishings were a little tired. Everything DID work which indicates a solud maintenance program. Lobby and common areas were clean and straightened up. Breakfast was good with hot offerings to include scrambled eggs, sausage patties, oatmeal and waffles. Definitely good value for the money.
Stayed 1 night in Jul 2025

6/10 Okay

Celeste

Disliked: Cleanliness
They gave me a dirty room that hadn't been cleaned initially. I had to go back to the front desk and get a different room.
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the room had a bedroom and a living area with a sofa bed. I enjoyed having breakfast available and coffee 24/7. The staff was friendly and helpful. The price was great.
Stayed 4 nights in Jul 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baseball Trip

Very comfortable beds. Staff was warm and friendly. Only thing I would say to make it better is they could have run a vacuum over the main stairs. But, overall, I would stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Rob

Stayed 2 nights in Jul 2025

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

Room was much more spacious than I thought it would be for the price. Staff was very friendly with making sure we were accommodated and taken care of. Free breakfast and cookies is always a plus.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

We came just for the night for my husband to have surgery early next morning. It was really nice brand new hotel with very nice people. Very helpful and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfy bed. Great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

desiree, Bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, its not 8 miles from State Farm Stadium but manageable I would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosendo

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely
Stayed 5 nights in Jul 2025

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