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Garner Hotel Phoenix Northwest – Surprise by IHG

2.0 star property

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Photo gallery for Garner Hotel Phoenix Northwest – Surprise by IHG

Exterior
Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, rollaway beds
Exterior
Lobby lounge
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
12477 West Bell Road, Surprise, AZ, 85378
  • Place, Centennial Friendship Park
    ‪3 min walk‬
  • Place, Destiny Springs Healthcare
    ‪2 min drive‬
  • Place, State Farm Stadium
    ‪16 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub) | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Surprise

Located in Surprise Original Townsite, Garner Hotel Phoenix Northwest – Surprise by IHG is within a 10-minute drive of popular attractions such as Banner Del E Webb Medical Center and Surprise Stadium. This 60-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Centennial Friendship Park - 3 min walk - 0.2 miles
  • Destiny Springs Healthcare - 2 min drive - 1.0 mile
  • Peoria Sports Complex - 9 min drive - 6.6 miles
  • State Farm Stadium - 16 min drive - 12.4 miles
  • Desert Diamond Arena - 16 min drive - 12.4 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Roliberto's Mexican Food - ‬4 min drive
  • ‪Circle K - ‬3 min drive

About this property

Garner Hotel Phoenix Northwest – Surprise by IHG

Guests of Garner Hotel Phoenix Northwest – Surprise by IHG have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a computer station, laundry facilities, and a TV in a common area.
55-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (12 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Garner Hotel Phoenix Northwest – Surprise by IHG.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Days Inn Hotel Surprise
Days Inn Surprise
Days Inn Surprise Hotel
Days Inn Wyndham Surprise Hotel
Days Inn Wyndham Surprise
Surprise Days Inn
Days Inn Suites Surprise
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise by IHG
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise an IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Surprise
Garner Hotel Phoenix – Surprise by IHG Hotel Surprise

Frequently asked questions

Is a free cancellation option available at Garner Hotel Phoenix Northwest – Surprise by IHG?

Garner Hotel Phoenix Northwest – Surprise by IHG provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Garner Hotel Phoenix Northwest – Surprise by IHG?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Garner Hotel Phoenix Northwest – Surprise by IHG on Apr 21, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Garner Hotel Phoenix Northwest – Surprise by IHG?

This hotel is situated in Surprise Original Townsite within a short 4-minute walk of Centennial Friendship Park. You'll also find Surprise Stadium and Uptown Alley within a short drive.

Is parking available on site at Garner Hotel Phoenix Northwest – Surprise by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Garner Hotel Phoenix Northwest – Surprise by IHG include a casino?

No, Garner Hotel Phoenix Northwest – Surprise by IHG doesn't have a casino.

Will I find an indoor pool at Garner Hotel Phoenix Northwest – Surprise by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What amenities will couples enjoy at Garner Hotel Phoenix Northwest – Surprise by IHG?

Couples staying at this hotel will appreciate amenities like a smart TV as well as an outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Garner Hotel Phoenix Northwest – Surprise by IHG?

No, there isn't a spa tub at this hotel.

Does Garner Hotel Phoenix Northwest – Surprise by IHG feature a restaurant that includes a breakfast menu?

Garner Hotel Phoenix Northwest – Surprise by IHG offers free continental breakfast each morning though there is no restaurant.

Will Garner Hotel Phoenix Northwest – Surprise by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Garner Hotel Phoenix Northwest – Surprise by IHG for a fee of USD 25.00 per pet, per day.

Does Garner Hotel Phoenix Northwest – Surprise by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Garner Hotel Phoenix Northwest – Surprise by IHG?

The closest major airport to Garner Hotel Phoenix Northwest – Surprise by IHG is Phoenix Deer Valley Airport (DVT), which is 16.9 mi away (26 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is around 23 mi away.

Are there rooms with balconies at Garner Hotel Phoenix Northwest – Surprise by IHG?

No, at Garner Hotel Phoenix Northwest – Surprise by IHG, there aren't any guestrooms that list a balcony.

Garner Hotel Phoenix Northwest – Surprise by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 214 out of 314 reviews
Rating 8 - Good. 64 out of 314 reviews
Rating 6 - Okay. 19 out of 314 reviews
Rating 4 - Poor. 7 out of 314 reviews
Rating 2 - Terrible. 10 out of 314 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
Checked in with Ruben, he was great. The room was clean and well furnished. It was larger than expected, which was nice. The hotel is very nice. The staff was so nice and helpful. I used the guest laundry, the machines worked well, and the space was clean. They provided large pillows, which is so nice. I couldn't figure out how to get the guide on the TV, but the TV worked great. It was in a nice location. They provided a good breakfast. I really enjoyed my short stay. My only complaints are - the shampoo didn't lather, maybe someone put the wrong product in the dispenser. And the noise from someone getting ice at 5:30AM, they got a lot of ice. It was very loud.
Stayed 1 night in Dec 2025

10/10 Excellent

Ellard

Stayed 3 nights in Dec 2025

10/10 Excellent

shawnn

Stayed 1 night in Dec 2025

8/10 Good

Kevin

Stayed 2 nights in Dec 2025

10/10 Excellent

shawnn

Stayed 1 night in Dec 2025

2/10 Terrible

Rodger

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Manager did not realize that they accept cats as pets, as stated on their website. Charged $25.00 perrrrr night. Argued with my wife while I was in the hospital with unknown problem.
Stayed 3 nights in Dec 2025

10/10 Excellent

Antenique

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel, it's a place they truly make you feel at home, coffee is 24/7 and it's delicious, I believe it's Costa rican. It's not a brand new place, but it's impeccably kept and I mean spotless! The air is clean and fresh, the staff truly makes you feel like you're at home, very considerate and caring. Management was great, I just love this hotel, the energy is amazing.
Stayed 1 night in Dec 2025

2/10 Terrible

Jason

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No breakfast available only hold eggs and both toast no milk no cereal Smelt like piss ( pets ) Stain on sheets
Stayed 1 night in Dec 2025

10/10 Excellent

shawnn

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Larry

Stayed 1 night in Dec 2025

10/10 Excellent

Shaye

Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca, Lancaster

Stayed 2 nights in Dec 2025

10/10 Excellent

shawnn

Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Stayed 4 nights in Nov 2025

8/10 Good

Corey

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice place, decent breakfast and clean
Stayed 2 nights in Dec 2025

10/10 Excellent

shawnn

Stayed 1 night in Dec 2025

10/10 Excellent

Enrique

Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

shawnn

Stayed 1 night in Dec 2025

10/10 Excellent

SUDIP KUMAR

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and great staff
Stayed 1 night in Nov 2025

10/10 Excellent

shawnn

Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were exceptionally clean. The beds were very comfortable. The morning complementary breakfast was good. Good choices. We would recommend
Stayed 3 nights in Nov 2025

10/10 Excellent

Joannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely updated hotel with easy access off the main highway and close to services.
Stayed 1 night in Nov 2025

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