First the door closest to our room didn't work to enter the building. Second the TV wasn't working for the first 12 hours. Third we had a spill on out bed and asked for room serivce we were told that room service only comes every 7 days. We then pointed out that the card in the rooms says to call to schedule I was then told we had to schedule 24 hours in advance. We have stayed here before and had not issues that is why we came back this time was very dissappointing.
Excellent stay with the family fir 2 nights. Very clean room, comfortable beds and nice to have a fridge, microwave and dishwasher. Super nice staff at the front desk
Everything went well, staff were nice and accommodating. There wasn’t much for the continental breakfast but that was to be expected due to Covid.
Our air conditioner stopped working.So we stayed at this hotel. We were pleasantly surprised everything was perfect. I would absolutely stay there again and recommend it to Family and friends.
The staff was friendly and helpful, and check in and check out was very easy. The included breakfast has fresh bagels, cereal, etc, however, the cooked eggs were usually cold. The room was fine, and as ordered. The pool was small, although not crowded. The bar closed early and the time to have an appetizer was limited due to operating hours. There is no restaurant at the hotel. There was an available shuttle for trips within 5 miles of the hotel, and no shuttle to the airport.
Located 0.8 mi (1.3 km) from Chandler Fashion Center, TownePlace Suites by Marriott Phoenix Chandler/Fashion Center is within a 10-minute drive of other popular attractions like Wild Horse Pass Motorsports Park. This 109-room aparthotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.
Start your day off right with a free buffet breakfast. At the end of the day, the bar/lounge is a great place to grab a drink.
Each apartment features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. Guests can expect to find free WiFi and a 42-inch flat-screen TV with satellite channels and pay movies. Other standard amenities include a coffee maker, a phone, and an ironing board. Weekly housekeeping is available.
Guests of TownePlace Suites by Marriott Phoenix Chandler/Fashion Center have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
First the door closest to our room didn't work to enter the building. Second the TV wasn't working for the first 12 hours. Third we had a spill on out bed and asked for room serivce we were told that room service only comes every 7 days. We then pointed out that the card in the rooms says to call to schedule I was then told we had to schedule 24 hours in advance. We have stayed here before and had not issues that is why we came back this time was very dissappointing.
Excellent stay with the family fir 2 nights. Very clean room, comfortable beds and nice to have a fridge, microwave and dishwasher. Super nice staff at the front desk
Thank you for your stay. Hope to see you again soon.
Everything went well, staff were nice and accommodating. There wasn’t much for the continental breakfast but that was to be expected due to Covid.
Thank you Royaal for taking the time to do a review on your experience during your stay. I am glad that you had a great stay. We hope to bring the breakfast buffet back soon. Hope that you stay with us again in the future.
Our air conditioner stopped working.So we stayed at this hotel. We were pleasantly surprised everything was perfect. I would absolutely stay there again and recommend it to Family and friends.
The staff was friendly and helpful, and check in and check out was very easy. The included breakfast has fresh bagels, cereal, etc, however, the cooked eggs were usually cold. The room was fine, and as ordered. The pool was small, although not crowded. The bar closed early and the time to have an appetizer was limited due to operating hours. There is no restaurant at the hotel. There was an available shuttle for trips within 5 miles of the hotel, and no shuttle to the airport.
Dear Guest, Thank you for your feedback, we're glad to hear you enjoyed your stay and hope to see you again soon!
Good afternoon, Thank you for taking the time to do a review on your experience. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent these issues from occurring in the future. We appreciate you choosing to stay with us during these unusual times. Take care, Best