Residence Inn By Marriott Tempe3.0 out of 5.0
Recent guest reviews
Love the location of this hotel. It was a bit noisy and crowded on the weekends, but that's probably to be expected on the weekend. The rooftop pool was wonderful, although couldn't find a chair on one of the weekends I was there. If you're an early riser this won't be a problem. The gym was clean and adequate, although Hayden Butte was right behind the hotel and I hiked up that for a good morning walk. There is also a yoga studio steps from the hotel which was fantastic. The staff was wonderful. The breakfast had great selections, (although I wish it had a hot item for vegetarians and almond milk please) One of my favorite things was the iced coffee in the lobby. I've stayed at hundreds of hotels and none of them offered complimentary iced coffee. Thank you! Overall, wonderful stay. I highly recommend this hotel. Monica at the front desk was awesome too.
The room are very clean and comfortable, good food. Everyone from the front desk to the staff was friendly, welcoming and hepful, feel like home. Clean facilities and well-maintained. We enjoy our stay 5 weeks.
Stayed from wed-sat in mid feb. Enjoyed the effort put into the free happy hour and Valentine desserts. Nothing ever bad with free beer, wine and sweets. Hotel was be i g renovated and they put me in a newly remodeled room. It needed some extra attention and was not quite ready but they were great about getting things done to make it better. The staff was very friendly and really tried to go out of their way for me and others with our conference group. I liked the location to fast food, shopping and good restaraunts and groceries. My stay was very nice and always like the extra room space from a residence inn property. I will stay there again as it was easy to get to the airport and other parts of the city because of central location.
I stayed for 2 weks in the Residence Inn on Priest Dr. while on a business trip. As far as location goes, there are advantages and disadvantages. ++ Located right across the street from a big mall that has 2 sit-down restaurants inside. ++ Seconds from the highway minus: not very many other restaurants within walking distance (only 2) minus: being adjacent to 3 major busy streets, you occasionally hear traffic and especially emergency sirens My suite was on a second floor and was just refurbished with new furnishing, carpets, etc.. As of the end of Jan, the renos are still on-going, but isolated from guests. I think I was the first person in my suite after the reno. Everything was super clean and fresh and the decor is well done. The basic suites are very spacious (compared to some other Residence Inns) As far as quietness, the walls are very soundproof between units, however the heavy doors don't have an edequate return spring to prevent them slamming by themselves. Several times, my neighbours door litterraly shook the walls of my suite. Of the 3 different suite hotels I stayed in while in Phoenix area, the Residence Inn had the best breakfast overall. Why? 1) Fresh cut fruit on weekdays (usually strawberrries, grapes and canetlope) - On weekends, they still had cut fruit, but just the cantelope ususally 2) Real china plates and real silverware on weekdays 3) Warmed soft shell tortilla shells to make breakfast wraps 4) Great real scrambled eggs 5) In addition to flavored sweetened yoghurts, they have plain Greek yoghurt in clear cups, some with the yoghurt alone and some with a granola topping. These are made up by the staff. Overview Bed - Kingsize and very confortable with premium linens Closet space - great Water pressure - adequate AirCon/Ventilation - excellent Safe - **NO** Feeling of security - OK, but keeping in mind your door is right to street access and various people seen at late hours on the sidewalk nextdoor Kitchen - fully stocked TV - one single small to moderate size with lots of channels and inputs for stream boxes What I liked: - The refurbished clean suite - Locatioin for easy access to the highyway - Location for the mall (if required) - The breakfast - The friendly helpful staff - How spacious and open the suite felt To Improve - Add a spring to the doors so they don't slam - Provide more visible secuirity at night - perhaps a night guard. (if there was one, I never saw him/her) - Perhaps provide a free restuarant shuttle?
I've had the worst stay here at the Residence Inn Tempe. Most of the housekeepers are so lazy they don't even clean, and I have spoken to the housekeeping manager Andrea so many times I can't even keep count, which leads me to believe she is incapable of correcting their issues. I've had a housekeeper ask me if she can use my bathroom to throw up, I've had housekeepers bring in their children on the weekend, I've had a housekeeper try and knock down my door because she was unable to open it- because I keep the safety lock on - and still tried to break open the door even realizing the lock was on! etc etc. I've had the flu shortly after arriving to Arizona, and I'm almost convinced it's because of the housekeeping bringing in germs- especially judging from the girl who wanted to throw up in my bathroom. I am 95% of the time in my room because I work from "home." This is a very unhygienic environment. I am 6 months pregnant and shouldn't have to deal with calling the housekeeping manager every other day. There's a total of 2 housekeepers that are actually thorough and clean everything- one is Carmen and the other I can't remember. My husband and I will be here a total of 2 months because we moved here from out of state for his work, and I am going to tell his company not to do business with you all again. Also, the Hawaiian gentleman at the front desk is incompetent and should not be working in that position. Marriott was charging my husband and not his company for 1 month EVEN THOUGH my husband's company is paying for our stay. When my husband went to speak to him, he said everyone staying here from his company was paying himself- even though that was a flat out lie, and we confirmed with the company. I have asked him to let me know before people come to my room, and he never passes messages along and I have people banging on my door and then attempting to come in. I called him yesterday, and when he answered the phone he said "I'm with another customer I'm putting you on hold.." like really, no hello, please hang on for a second? Their dryers also don't dry clothes and we had to hang them all over the hotel room in order to get them to dry. I went downstairs and told him about it, he said can you just use your own money again and try to dry them no one is here right now. WHAT?! Thank God I made him call up his manager and they did offer us free dry cleaning which was great, but he really doesn't have the sense to be in a customer service position. We are only here still because we are waiting for our house to be finished building, but I will never recommend anyone ever staying here. From the cat-calling construction workers outside to the disgusting breakfast, and rude workers, it's not worth it. Go someplace else that has less cops in the neighborhood and actually makes an effort to be hygienic.
Staff very accommodating. Breakfast not bad at all for a free breakfast. Housekeeping did a good job. Rooms in need of renovation but for the price can’t complain. Carpets could use a good cleaning. Exterior entry to studio room needs a power washing. Adequate free parking. Nice pool and barbecue area. Sport court in good condition. Rooms quiet.
My buddy and I set out for a weekend trip to get some sun, food and football. The trip started out well, but the hotel was not the cleanest or well maintained. We checked in, was great service, Teri was awesome, but never saw her again. She upgraded us to a 2 bedroom suite. It was night when we checked in, next day, could see the Windows needed washing inside and out. The closet floor was dirty, had safety pin, some close pin, and looks to be vitamin on the floor. Not GOOD! They provide breakfast in the morning. It is by far, the worst I have seen by a Marriott hotel chain. The Friday and Saturday were the same thing. Not a lot of choices. On Saturday, had to go to the front desk to ask for towels at the pool. The towels they did provide were like little work out towel for the gym. We will not be going back any time soon. Many choices to chose from. Very Disappointed.
We had a great stay at the Residence Inn Tempe. The front desk agent Morgan was very helpful and the evening security staff. The suite was what we needed with a refrigerator and microwave. We went to the Mills and frequent a restaurant that served big portion so we took the left overs back to the suite with us. It was also conveniently located near freeways to the airport, Scottsdale,etc. Thank you for a wonderful experience.
I had a good stay at this hotel the room was quiet and the room was huge i had a king studio suite room non smoking it was clean and comfortable the bed was comfortable as well the staff was very friendly and helpful checking in was a breeze i will return to this hotel again if I'm ever in the Tempe Arizona area again but only if the price is not too expensive
We spent four nights here and had to move rooms twice because the air conditioners quit working. During a record heat wave, when it was 100F outside at 11PM at night, the desk clerk told me to open my room's windows since my AC was only keeping the room cooled to 84F. Furthermore, I was told that I should come down to the front desk at 7AM the next morning to make sure that engineering made my room a priority. While the management eventually did take two nights off my bill, it was only after I contacted the corporate facebook account that anything happened. I was told that this property is slated to undergo renovations soon, but I won't stay here again. The design and location are not good, and there isn't enough parking near the rooms to make this a convenient place to stay. Plus, I dislike powerplays where management makes me contact them. Nope.
- Free breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Outdoor pool
Residence Inn By Marriott Tempe places you next to Arizona Mills Mall and within a 10-minute walk of Sea Life Aquarium. This 3-star aparthotel welcomes guests with 126 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. Also close to this Tempe aparthotel are Grady Gammage Memorial Auditorium and Tempe History Museum.
Free breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.
All 126 air-conditioned apartments feature kitchens and space to spread out with sitting areas. Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and free newspapers are other standard amenities.
Guests staying at Residence Inn By Marriott Tempe enjoy an outdoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
82.0% of guests recommend this hotelTotal of 124 reviews