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Holiday Inn Phoenix - Chandler by IHG

3.0 star property
Hotel with an outdoor pool, in the vicinity of Chandler Fashion Center

Choose dates to view prices

Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Exterior
Exterior
Property amenity
Exterior
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Room service
  • Housekeeping

Explore the area

View in a map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Place, Ocotillo Golf Resort
    ‪10 min walk‬
  • Place, Zelma Basha Salmeri Gallery
    ‪14 min walk‬
  • Place, IronOaks Fitness & Racquet Center
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(11 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • 364 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the neighborhood

Chandler

Located in Ocotillo, Holiday Inn Phoenix - Chandler by IHG is within a 10-minute drive of popular attractions such as Chandler Center for the Arts and Chandler Fashion Center. This 106-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Ocotillo Golf Resort - 10 min walk - 0.6 miles
  • Zelma Basha Salmeri Gallery - 14 min walk - 0.8 miles
  • IronOaks Fitness & Racquet Center - 4 min drive - 1.9 miles
  • Chandler Fashion Center - 8 min drive - 6.3 miles
  • Wild Horse Pass Motorsports Park - 11 min drive - 9.6 miles

Getting around

  • Chandler Fashion Center Transit Center - 15 min drive
  • Maricopa Station - 27 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Intel - OC2 Cafe - ‬3 min drive
  • ‪Sidelines Grill - ‬3 min drive
  • ‪Green Corner Restaurant - ‬3 min drive
  • ‪Black Rock Coffee Bar - ‬4 min walk

About this property

Holiday Inn Phoenix - Chandler by IHG

Hotel with an outdoor pool, in the vicinity of Chandler Fashion Center
At Holiday Inn Phoenix - Chandler by IHG, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 12 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free newspapers are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

Front of property - evening/night
TownePlace Suites by Marriott Phoenix Chandler/Fashion Center
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 529 reviews
$110 nightly
The price is $122
Dec 21 - Dec 22
Total with taxes and fees
TownePlace Suites by Marriott Phoenix Chandler/Fashion Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Frequently asked questions

Is a free cancellation option available at Holiday Inn Phoenix - Chandler by IHG?

Holiday Inn Phoenix - Chandler by IHG provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Phoenix - Chandler by IHG?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Phoenix - Chandler by IHG on Dec 21, 2025 start from $101.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Phoenix - Chandler by IHG?

This hotel is situated in Ocotillo within a short 12-minute walk of Ocotillo Golf Resort and also 15 minutes on foot from Zelma Basha Salmeri Gallery. You'll also find Tumbleweed Park and Bear Creek Golf Course within a short drive.

Will I be able to park at Holiday Inn Phoenix - Chandler by IHG?

Yes, parking is offered for USD 12 per day.

Does Holiday Inn Phoenix - Chandler by IHG have a casino?

No, Holiday Inn Phoenix - Chandler by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Phoenix - Chandler by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Holiday Inn Phoenix - Chandler by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a restaurant plus some guestrooms include free Internet access.

Does Holiday Inn Phoenix - Chandler by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Holiday Inn Phoenix - Chandler by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Phoenix - Chandler by IHG serves buffet breakfast for a surcharge each morning at The Spoke Cafe.

Does Holiday Inn Phoenix - Chandler by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Phoenix - Chandler by IHG for a fee of USD 100 per accommodation, per stay.

Does Holiday Inn Phoenix - Chandler by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Phoenix - Chandler by IHG?

The closest major airport to Holiday Inn Phoenix - Chandler by IHG is Chandler, AZ (CHD-Chandler Municipal), which is 5.4 mi away (14 minutes by car). Another top airport is Phoenix - Mesa Gateway Airport (AZA), which is located 17 mi away (27-minute drive).

Are there rooms with balconies at Holiday Inn Phoenix - Chandler by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Phoenix - Chandler by IHG.

Reviews

Holiday Inn Phoenix - Chandler by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 617 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

2/10 Terrible

Robert

Stayed 1 night in Sep 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like having to pay $12 a day for parking and our door key cards kept malfunctioning - had to have them re set 3 times over our two day stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Steven

Traveled with family
Stayed 4 nights in Aug 2025

6/10 Okay

Pauline

Traveled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Wyatt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe and clean location. Staff was somewhat cold and stoic, but otherwise professional. Great surrounding areas and location.
Stayed 1 night in Aug 2025

10/10 Excellent

Tae Weon

Stayed 2 nights in Aug 2025

10/10 Excellent

tae weon

Business traveler
Stayed 10 nights in Aug 2025

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient to Sun Lakes where my mom lives. There are food options within walking distance. I didn’t like that parking wasn’t free. Staff was excellent.
Stayed 2 nights in Aug 2025

8/10 Good

steve

Liked: Cleanliness
Staff was friendly and helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this property! I would definitely return. The staff was friendly. The room was nice. The pool was nice. The convenience was THERE! It was close to a lot of restaurants. The only thing I didn't like was the parking. You had to put a parkings pass in your window and I think there was an additional fee. Even the Breakfast was nice and tasty with real bacon!
Stayed 3 nights in Aug 2025

10/10 Excellent

Tae Weon

Stayed 2 nights in Aug 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chicken was fantastic and the room was awesome

Stayed 1 night in Aug 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not spend much time at the hotel but while I was there, it was fine. Just wish they had breakfast included in the price. Other hotels in the area for the same price point do include it.
Stayed 4 nights in Aug 2025

10/10 Excellent

Destiny

Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jeanine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware of card fraud!!!!!

DO NOT STAY HERE!! My new credit card that was only used at this Holiday Inn was hacked with several $500+ charges. I booked the first night through hotels.com, the next day i decided to stay another night so i called the front desk and she took my credit card info. The charges started the day after i checked out. I called and spoke with a manager, Heidi, and she was so rude!! She told me there was nothing she could do and wouldn't even let me speak. I tried giving her my room number thinking SHE would want to address an employee stealing customer card info but NOT AT ALL. HEIDI WAS EXTREMELY DEFENSIVE AND RUDE, SHE IS PROBABLY WHO TOOK MY INFO. BEWARE OF CARD FRAUD AND MANAGEMENT DOES NOTHING EXCEPT CUT ME OFF AND GET DEFENSIVE! SEEMS LIKE HEIDI IS RUNNING A SCAM!!!
Stayed 1 night in Jul 2025

8/10 Good

Shayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

La Verne

Liked: Staff & service
A great hotel and location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Theresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Although I did not like paying an additional fee for parking in an unsecured lot, this is my only complaint about my stay at this Holiday Inn. The staff at the Chandler location were wonderful. A super friendly greeting every time I passed through the lobby. Any issues or concerns with my accommodations were addressed promptly and to my complete satisfaction. This is a great place to stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, clean place.

Friendly, helpful staff makes the stay really enjoyable.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

April Michele

Liked: Amenities
The front desk staff was wonderful, helpful and compassionate. The ladies were welcoming, personable and genuinely kind.
Stayed 3 nights in Jul 2025

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