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Holiday Inn Phoenix - Chandler by IHG

3.0 star property
Hotel with an outdoor pool, in the vicinity of Chandler Fashion Center

Choose dates to view prices

Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Exterior
Breakfast served
Terrace/patio
Exterior
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Place, Ocotillo Golf Resort
    ‪10 min walk‬
  • Place, Zelma Basha Salmeri Gallery
    ‪14 min walk‬
  • Place, IronOaks Fitness & Racquet Center
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(11 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 364 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the neighborhood

Chandler

Located in Ocotillo, Holiday Inn Phoenix - Chandler by IHG is within a 10-minute drive of popular attractions such as Chandler Center for the Arts and Chandler Fashion Center. This 106-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Ocotillo Golf Resort - 10 min walk - 0.6 miles
  • Zelma Basha Salmeri Gallery - 14 min walk - 0.8 miles
  • IronOaks Fitness & Racquet Center - 4 min drive - 1.9 miles
  • Chandler Fashion Center - 8 min drive - 6.3 miles
  • Wild Horse Pass Motorsports Park - 11 min drive - 9.6 miles

Getting around

  • Chandler Fashion Center Transit Center - 15 min drive
  • Maricopa Station - 27 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Intel - OC2 Cafe - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Sidelines Grill - ‬3 min drive

About this property

Holiday Inn Phoenix - Chandler by IHG

Hotel with an outdoor pool, in the vicinity of Chandler Fashion Center
At Holiday Inn Phoenix - Chandler by IHG, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 12 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a hot tub, meeting rooms, and conference space.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free newspapers are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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  • Breakfast included
  • Pet friendly
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Feb 16 - Feb 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of USD 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Frequently asked questions

Is a free cancellation option available at Holiday Inn Phoenix - Chandler by IHG?

Holiday Inn Phoenix - Chandler by IHG provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Phoenix - Chandler by IHG?

As of Jan 28, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Phoenix - Chandler by IHG on Feb 8, 2026 start from $122.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Phoenix - Chandler by IHG?

This hotel is situated in Ocotillo within a short 12-minute walk of Ocotillo Golf Resort and also 15 minutes on foot from Zelma Basha Salmeri Gallery. You'll also find Tumbleweed Park and IronOaks Fitness & Racquet Center within a short drive.

Is parking available on site at Holiday Inn Phoenix - Chandler by IHG?

Yes, parking is offered for USD 12 per day.

Does Holiday Inn Phoenix - Chandler by IHG have a casino?

No, Holiday Inn Phoenix - Chandler by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Phoenix - Chandler by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Holiday Inn Phoenix - Chandler by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a restaurant plus some guestrooms include free Internet access.

Does Holiday Inn Phoenix - Chandler by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Holiday Inn Phoenix - Chandler by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Phoenix - Chandler by IHG serves buffet breakfast for a surcharge each morning at The Spoke Cafe.

Does Holiday Inn Phoenix - Chandler by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Phoenix - Chandler by IHG for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Holiday Inn Phoenix - Chandler by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Phoenix - Chandler by IHG?

The closest major airport to Holiday Inn Phoenix - Chandler by IHG is Chandler, AZ (CHD-Chandler Municipal), which is 5.4 mi away (14 minutes by car). Another top airport is Phoenix - Mesa Gateway Airport (AZA), which is located 17 mi away (27-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Phoenix - Chandler by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Phoenix - Chandler by IHG.

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Leesha

Traveled with family
Liked: Cleanliness, staff & service, amenities
The check in was easy. Staff was nice. The room was clean but there was a bad smell that I could smell from the hallways but it was worse in the room. Kind of smelt like old cigarettes. It wasn’t a smoking room. Do those even exist anymore? Anyway, breakfast option were really nice in the morning. Wish they didn’t charge for parking though.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Traveled with pets, Traveled with family
Liked: Amenities
This is our 3rd time staying at this property. Friendly staff, clean rooms, great location.
Stayed 1 night in Oct 2025

2/10 Terrible

Scott

Stayed 4 nights in Oct 2025

10/10 Excellent

Sherri

Stayed 1 night in Oct 2025

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Casey

Stayed 3 nights in Oct 2025

6/10 Okay

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Every day I had to go to the front desk, to have my key card reprogrammed
Stayed 5 nights in Oct 2025

10/10 Excellent

Annabel

Stayed 1 night in Oct 2025

6/10 Okay

Deborah

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, a nice hotel. First issue is having to pay for parking. This is. Self-parking, uncovered and no security. So what are we paying for? In addition, this additional fee was not disclosed on the Expedia website so it comes as a surpr when you check in. Breakfast was below standard. "Thick-cut" bacon was paper-thin. Biscuits couldn't be cut with a fork, could barely be cut with a knife. No napkins available when I was there. When staff was asked about beverages, he stated that he had to pour it. But he never came by my table to ask what I wanted. Front desk staff very friendly and helpful. I have stayed here before and will probably stay here again as it is close to the sports complex we have tournaments at. But I will plan on eating breakfast somewhere else.
Stayed 1 night in Oct 2025

4/10 Poor

Jube

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed in the 3rd floor suite for guests with disabilities. Room was clean but had dated furnishings and very poor ligjting, with one of the main two ceiling lights missing a second functional bulb. The bedroom has a wall switch that should control a ceiling light but none exists. So guest arriving at night will have to walk in the darkness to turn on the bedside lamp. Had to call maintenance to plunge the toilet because water evacuation was very weak.Very nice location next to a golf course. But the rooms just don't measure up to the surroundings.
Stayed 2 nights in Oct 2025

4/10 Poor

simran j

Disliked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Erin

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

4/10 Poor

JoDee

Stayed 1 night in Oct 2025

10/10 Excellent

Matt W

Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ice cold, clean, and the staff was super helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities
Everything was amazing except for the hot tub
Stayed 3 nights in Oct 2025

8/10 Good

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and comfortable and the staff is wonderful. Overall nice stay!!
Stayed 3 nights in Oct 2025

2/10 Terrible

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charge me for parking, you get a 1 star review. I’ll never stay there again. We were grossly overcharged.
Stayed 1 night in Oct 2025

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant area.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Pet friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Erica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodations with a comfortable bed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't bring our dog this time. Didn't go into the Hot Tub, usually don't not a fan. Pool looked a little green so we passed on that as well. Room was nice but the carpet felt a little moist but I think that was from the AC that was blasting. In regards to the bathroom; there was water damage to the wall next to the tub and next to the toilet. On the bright side the bed was comfortable, we had a nice breakfast and we have no complaints.
Stayed 1 night in Sep 2025

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