Holiday Inn Express Surprise by IHG

2.5 star property
Hotel in Surprise with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Surprise by IHG

Free daily buffet breakfast
Exterior
Outdoor pool, open 8:00 AM to 10 PM, sun loungers
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Gym
  • Housekeeping
  • Parking included

Explore the area

Map
16540 N Bullard Ave, Surprise, AZ, 85374
  • Surprise Stadium
    ‪8 min walk‬
  • Luke Air Force Base
    ‪15 min drive‬
  • State Farm Stadium
    ‪20 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪47 min drive‬

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Room options

Standard Room

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(26 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(69 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Surprise

Holiday Inn Express Surprise by IHG is a short stroll from Surprise Stadium and Surprise Tennis Center. This hotel has 115 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Surprise Stadium - 8 min walk - 0.5 miles
  • Banner Del E Webb Medical Center - 4 min drive - 1.9 miles
  • Luke Air Force Base - 15 min drive - 9.6 miles
  • Westgate Entertainment District - 20 min drive - 14.0 miles
  • State Farm Stadium - 20 min drive - 14.5 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 48 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Bonfire Craft Kitchen & Tap House - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Red Robin - ‬3 min drive

About this property

Holiday Inn Express Surprise by IHG

Hotel in Surprise with free breakfast and a 24-hour fitness center
At Holiday Inn Express Surprise by IHG, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a hot tub, conference space, and a business center.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise Hotel Surprise
Holiday Inn Express Surprise Hotel
Holiday Inn Surprise
Holiday Inn Surprise
Surprise Holiday Inn
Surprise Holiday Inn

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Surprise by IHG?

Holiday Inn Express Surprise by IHG provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Surprise by IHG?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Surprise by IHG on Jul 24, 2025 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Express Surprise by IHG?

This hotel is located in Surprise, a short 8-minute walk from Surprise Stadium and also 14 minutes on foot from Surprise Tennis Center. You'll also find Sun Village Golf Course and Granite Falls Golf Course within a short drive.

Will I be able to park at Holiday Inn Express Surprise by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Holiday Inn Express Surprise by IHG feature a casino on the premises?

No, Holiday Inn Express Surprise by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Surprise by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10 PM.

What do couples enjoy most about Holiday Inn Express Surprise by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an outdoor pool and a 24-hour fitness facility.

Does Holiday Inn Express Surprise by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Holiday Inn Express Surprise by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express Surprise by IHG serves free buffet breakfast each morning from its snack bar.

Does Holiday Inn Express Surprise by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Surprise by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Surprise by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express Surprise by IHG?

The closest major airport to Holiday Inn Express Surprise by IHG is Phoenix Deer Valley Airport (DVT), which is 23.5 mi away (35 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is around 25.2 mi away.

Can I book a room with a balcony at Holiday Inn Express Surprise by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Surprise by IHG.

Holiday Inn Express Surprise by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1004 reviews
Rating 8 - Good. 154 out of 1004 reviews
Rating 6 - Okay. 36 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Would return
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place helpful staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan, SUN CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan, SUN CITY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the hotel. The front desk was always helpful, the hotel was clean and updated, the pool area was nice, and the breakfast area was well-stocked. Great experience and I'd stay here again.

8/10 Good

Jannette, Plymouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at. It was very clean, and all staff were so nice. Definitely will stay there again!!! Thanks for a great stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Bob

M
Stayed 2 nights in Apr 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and parking and check in was easy
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Stayed 6 nights in Apr 2025

6/10 Okay

Leslie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean property and friendly staff. Downfall was the AC unit was SO loud. It sounded like a rocket ship in our room. We asked them to take a look at it and it seemed to help quiet it a tad, but was still pretty noise. Other than that it was a nice stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria A

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good parking
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He always loves staying here, everyone is so pleasant. Rooms are always clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and manager exceeded my expectations. I will stay there again when I return to the area. The breakfast was more substantial then I expected.
Stayed 5 nights in Apr 2025

6/10 Okay

Susan

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Parking was an issue at night, but there was no issue with check-in or out. I was only there to sleep for a few hours, but this place is a little dated, and the price was pretty high for what this was, luckily this was a business trip and not personal, or I would have opted for another place. Staff (check-in person) was terrific, friendly, and pleasant. Have to give kudos when it's deserved. I did not checkout any breakfast options before leaving, so no comment on that!
Stayed 1 night in Apr 2025

10/10 Excellent

Carmella Elizabeth, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Long wait time to check in. Friendly staff, clean room. Only restaurant nearby was Hilton Garden Inn Grill & Bar, which was excellent. You should consider promoting them as it is walkable (we were driving a large moving truck & didn’t want to drive for dinner).
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent. Hotel was very clean.
Stayed 4 nights in Mar 2025

10/10 Excellent

Matthew

Stayed 4 nights in Mar 2025

10/10 Excellent

Glenn

Traveled with family
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacob

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well lit and felt safe to walk around with my dog. Room was super clean and breakfast was hot and tasted great.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Thomas

Stayed 1 night in Mar 2025

10/10 Excellent

Teresa

Liked: Amenities
Clean
Stayed 3 nights in Mar 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Stayed 4 nights in Mar 2025