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Recent guest reviews

Property was great...room was good. I didn’t like the excessive stains in carpet but overall, had all amenities expected. Other than having drunken neighbors who loved to argue for a few nights, the overall stay was peaceful. Never had breakfast since in-room kitchen allowed me to prep my own. The gym was nice and loved the 1-person occupancy rule! There’s a laundry room available onsite, which was perfect. Finally, the staff was very helpful, especially Lisa.

I loved the fact that my family of 6 was able to check in early and enjoy the room and property for an entire day/ evening/ and morning! They were very accommodating and polite. The room was clean, inviting, and relaxing

Good customer service, clean rooms, family friendly.

Everyone was friendly and was in a very safe location. Layout was odd and the pillows were awful and uncomforyable.

Nice area closed to everything ,breakfast excellent, employees Very professional.

The property was in great condition and perfect location to downtown Scottsdale.

Great location! Great staff! Great customer service! Awesome food for breakfast! Thank You!

Within walking distance of shops & restaurants. I like that the room has a kitchen & nice layout for the bedroom that has the option of having privacy should 1 choose to close the doors. Finally, I also like the spacious parking available for my big truck.

great place to relax staff is excellent do the little extra to make your stay wonderful

It was more like an apartment that a hotel room. Very spacious.

Breakfast was delicious. Facility was spotless. Room was very large, in fact the walk in closet was large enough to almost serve as another bedroom. Only negative is that my room required us to walk up steps to get to our room. As a senior citizen it was a little difficult to do this 3 or 4 times a day.

The pool , didn't like they ran out of yogurt at breakfast the last 2 days

We really want to give this Property an excellent rating (and we would come back), but there were 2 inconveniences... no A/C the day we arrived and the water was shut off the 2nd day. Since we booked thru Orbitz, they came to bat for us and comped 1 of our 3 nights. So, I would give all the credit to Orbitz and will always use them to book trips.

The breakfast was great, we got the two room suite which was perfect for our family as it had two bathrooms, liked the kitchenette and living room. The air conditioner went out on us in the middle of the hottest day of the year ( 117 degrees), the staff was accommodating and gave us another room. It easy inconvenient, but not their fault. Overall a great experience, we will definitely stay here aft.

Our suite was huge with full service kitchen, nice pool, delicious breakfast, golf cart will take you to old town for $3

N Drinkwater Blvd Scottsdale AZ

Hotel highlights

  • Walking distance to Old Town and Scottsdale Waterfront
  • Free on-the-go breakfast on weekends
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Located in South Scottsdale, HYATT house Scottsdale/Old Town is adjacent to Old Town and within a 10-minute walk of other popular attractions like Scottsdale Waterfront. This 3-star hotel has 164 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekends from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

All 164 heated accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Sofa beds, coffee makers, and free weekday newspapers are other standard amenities.


Property features

Guests of HYATT house Scottsdale/Old Town have access to an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Room, 1 Bedroom, Non Smoking (1 Bedroom)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Bedrooms, Non Smoking (Trio Suite)

1 King Bed | 2 Double Beds | Sleeps 8

Suite, 1 Bedroom (Hospitality Suite)

1 King Bed | Sleeps 4

Room, 1 Bedroom, Accessible, Bathtub (1 Bedroom)

1 Double Bed | Sleeps 4

Guest reviews for HYATT house Scottsdale/Old Town

Everyone (31) Couples (7) Family (10)
4
Everyone

Property was great...room was good. I didn’t like the excessive stains in carpet but overall, had all amenities expected. Other than having drunken neighbors who loved to argue for a few nights, the overall stay was peaceful. Never had breakfast since in-room kitchen allowed me to prep my own. The gym was nice and loved the 1-person occupancy rule! There’s a laundry room available onsite, which was perfect. Finally, the staff was very helpful, especially Lisa.

By on Oct 11, 2020

Review comment responded on Oct 12, 2020

Thank you Cindy for taking the time to review your stay with us. We will address the issues in the room. Take care and hopefully we see you in the future.

5
Family

I loved the fact that my family of 6 was able to check in early and enjoy the room and property for an entire day/ evening/ and morning! They were very accommodating and polite. The room was clean, inviting, and relaxing

By , from Arizona on Aug 25, 2020

Review comment responded on Aug 25, 2020

Thank you for taking the time to review your recent stay. We appreciate the very nice comments.

5
Family with small children Family

Good customer service, clean rooms, family friendly.

By , from San Diego on Jul 14, 2020

Review comment responded on Jul 15, 2020

Thank you so much for your kind review!

4
Everyone

By on Jun 29, 2020

Review comment responded on Jul 5, 2020

Thank you for taking the time to review your stay.

3
Family

Everyone was friendly and was in a very safe location. Layout was odd and the pillows were awful and uncomforyable.

By , from Cleveland on Dec 29, 2019

Review comment responded on Dec 29, 2019

Thank you for taking the time to review your stay. I am sorry you found the pillows uncomfortable. Have a happy new year.

4
Partner Couples

Nice area closed to everything ,breakfast excellent, employees Very professional.

By on Dec 20, 2019

Review comment responded on Dec 20, 2019

Thank you for your review!

4
Everyone

By on Nov 19, 2019

Review comment responded on Nov 19, 2019

Thank you for your review!

5
Everyone

The property was in great condition and perfect location to downtown Scottsdale.

By on Nov 17, 2019

Review comment responded on Nov 17, 2019

Thank you for your wonderful review.

5
Partner Couples Business Business

Great location! Great staff! Great customer service! Awesome food for breakfast! Thank You!

By on Oct 28, 2019

Review comment responded on Oct 28, 2019

Thank you for your feedback and we hope to see you again!

5
Everyone

Within walking distance of shops & restaurants. I like that the room has a kitchen & nice layout for the bedroom that has the option of having privacy should 1 choose to close the doors. Finally, I also like the spacious parking available for my big truck.

By on Sep 29, 2019

Review comment responded on Sep 29, 2019

Thank you for the very nice review. Enjoy the rest of your weekend!

HYATT house Scottsdale/Old Town

4245 N Drinkwater Blvd, Scottsdale, AZ 85251
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