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A Victory Inn Tolleson

2.0 out of 5.0

Recent guest reviews

Very friendly staff, but place is run-down with awful Continental-breakfast. Had to change room twice due to broken windows at ground level and room equipment not working properly. Felt somewhat unsafe for women traveling alone.

People fight inroom next to us got another room downstairs same thing people fighting and yelling. Hotel staff great

my original reservation wasn’t available so she changed it already so instead of a king for 2 ppl we had 2 double beds we barely fit in . In the morning I woke up to take a shower and No HOT water , I called and was told the maintance guy was taking care of it to let water run until it got hot.. It NEVER got hot or warm .I called again and was told I wasn’t the only one calling and that they are working on it . 10:55 am came and nothing so we just left YUCK! Next day I noice I had bites all over my arm!!! i called and sent email and NO RESPONSE!!! I made a complaint w orbitz and the rep told me the manager was not going to refund any money . That’s fine but at least fix ur water and clean ur beds!!!! Or have the decency to reply to my compliant and apologize !

Only hotel I have ever stayed in that ran a receipt for a deposit and said that it would be redeposited in 4 or 5 days, usually there is just ahold.

I HAD A WONDERFUL STAY CANT WAIT TO STAY AGAIN STAFF IS VERY FRIENDLY AND BREAKFAST IS AWESOME COFFE IS TO DID FOR VERY GREAT HOTEL AND HAD MY LIL GIRL SHE A PET AND THERE PET FRIENDLY

There was prostitution outside, on the day I was supposed to check in. There was a guy harassing people outside if they wanted to buy drugs off him and he was arguing with this lady outside , it was just horrible experience, the hotel looks nothing like the pictures, up keep was horrible, screens were all bent, the manager refused to give a refund. There was even a diffferent couple who parked outside too and didn't want to go in either. Worst experience ever!

Not the greatest but not the worst. The one thing make me upset was they ask me for cash deposit after I book my room online and of course pay with a credit card. I work on construction and I start working at 5:00 am so I have to check out at 3:00 am and they told me I had to wait until 9:00 am to get my deposit money back... I'm sorry but that's BS I would never stay in this place again.

Well, the "continental breakfast" is only on the weekends as contrary to Orbitz's advertisement. I was charged more by Orbitz than the hotel was charging at the time... by nearly 1/3. We were all awaken by the main fire alarm going off at 7:30am for approximately 25 minutes; no one acted as if this were out of the ordinary. Orbitz needs to review their hotels a bit better before advertising falsities.... I've always had decent experiences utilizing Orbitz, but this definitely not the case.

Nice hotel for the price. Great personnel. Clean room.

This felt like a crack hotel! Hotel staff was rude, the place is filthy, and we found a used condom under the bed! The room was stuffy, the TV old and fuzzy picture, and the hallways loud! Do yourself a favor and do not stay here.

Minus the Roaches, Stains on walls & Ceilings,Stained Comforters.. Cleaning can be more through and Rooms Sprayed more often, too make stay more Comfortable and Sanitary.. Staff is Excellent!!

There's alot of action going on and the cops are always going thru the parking lot its not as bad as it was a couple months ago. The office staff and housekeepers are really nice and friendly. Thank you victory inn staff

Shower rod falling off the wall. Lamp dads flaking apart.

Stains on bed, roaches, non smoking rooms smell like smoke, walk out of your and are going to be asked for cigarettes and change every time, you get 9 channels on tv, WI fI is non existent, blood on stairs in hallway and on the wall in 2 different rooms, lady at front desk speaks English but does understand it or simple logic, breakfast consists of toast and Kool aid and dirty as hell waffle maker.....so basically spend a couple of extra bucks for a nicer place

Dead roaches in bathroom and inside picture frames. Blood on the walls and sheets. Even non smoking rooms smell like cigarettes.

the place is old...saw a roach in the bathroom...was not comfortable all night...television was not working

ac unit will not cool room...same on both rooms...since they moved us to another...but for the price what can you expect.corridor smelly....carpets old and filthy.

This hotel served its purpose. The staff was great. I will stay there again.

The standard King non smoking room had filthy old looking carpet, mattress was very low to the floor and the springs were worn. There were waterbugs crawling on the bathroom toilet when I got up in the middle of the night to use the bathroom! I was horrified and disgusted!!!. I booked a two night stay but checked out after 1night even though I couldn't get a refund for the additional night I didn't care I had to get out of there! This is the worst place on the market to stay I would not recommend it to anyone! Ever! Someone call the health department!

Do not stay here! We walked in and the whole place smelled like weed. A bunch of crazy weirdos stayed here. Room did not seem clean. There were hikes in the chairs from cigarette burns and it was supposed to be a non smoking room. We were only given one towel. The room smelled stale. We will never stay here again!

1520 N 84th Drive Tolleson AZ

Hotel highlights

  • Close to Ashley Furniture HomeStore Pavilion
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located 1.1 mi (1.8 km) from Ashley Furniture HomeStore Pavilion, A Victory Inn Tolleson is within a 10-minute drive of other popular attractions like University of Phoenix Stadium. This 118-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Gila River Arena and Arizona State Capitol are also within a 15-minute drive of this Tolleson hotel.


Dining

Start your day off right with a free continental breakfast.


Rooms

All of A Victory Inn Tolleson's 118 air-conditioned rooms provide microwaves, refrigerators, and free local calls. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Other amenities include hair dryers, safes, and ironing boards.


Property features

Guests of A Victory Inn Tolleson enjoy an outdoor pool, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, laundry facilities, and a gift shop.

Guest reviews for A Victory Inn Tolleson

Everyone (19) Couples (10) Business (3) Family (16) Other (5) Friends (4)
2

dissapointed

Everyone

Very friendly staff, but place is run-down with awful Continental-breakfast. Had to change room twice due to broken windows at ground level and room equipment not working properly. Felt somewhat unsafe for women traveling alone.

By on Apr 25, 2018

2
Everyone

People fight inroom next to us got another room downstairs same thing people fighting and yelling. Hotel staff great

By on Apr 2, 2018

1

should of just stayed in my car

Everyone

my original reservation wasn’t available so she changed it already so instead of a king for 2 ppl we had 2 double beds we barely fit in . In the morning I woke up to take a shower and No HOT water , I called and was told the maintance guy was taking care of it to let water run until it got hot.. It NEVER got hot or warm .I called again and was told I wasn’t the only one calling and that they are working on it . 10:55 am came and nothing so we just left YUCK! Next day I noice I had bites all over my arm!!! i called and sent email and NO RESPONSE!!! I made a complaint w orbitz and the rep told me the manager was not going to refund any money . That’s fine but at least fix ur water and clean ur beds!!!! Or have the decency to reply to my compliant and apologize !

By , from Arizona on Feb 7, 2018

3

deposit?

Everyone

Only hotel I have ever stayed in that ran a receipt for a deposit and said that it would be redeposited in 4 or 5 days, usually there is just ahold.

By , from boise, idaho on Jan 24, 2018

Review comment responded on Jan 28, 2018

Hi Doc, sorry for the misunderstanding. Out is just a hold on you card and depending on the issuing bank it usually takes anywhere between 1 to 4 business days for the hold to fall off. Should you require a copy of the voided card receipt please don't hesitate to contact us.

5
Everyone

I HAD A WONDERFUL STAY CANT WAIT TO STAY AGAIN STAFF IS VERY FRIENDLY AND BREAKFAST IS AWESOME COFFE IS TO DID FOR VERY GREAT HOTEL AND HAD MY LIL GIRL SHE A PET AND THERE PET FRIENDLY

By , from tolleson az on Oct 2, 2017

1

don't even waste your time

Everyone

There was prostitution outside, on the day I was supposed to check in. There was a guy harassing people outside if they wanted to buy drugs off him and he was arguing with this lady outside , it was just horrible experience, the hotel looks nothing like the pictures, up keep was horrible, screens were all bent, the manager refused to give a refund. There was even a diffferent couple who parked outside too and didn't want to go in either. Worst experience ever!

By , from california on Sep 7, 2017

2

never again

Everyone

Not the greatest but not the worst. The one thing make me upset was they ask me for cash deposit after I book my room online and of course pay with a credit card. I work on construction and I start working at 5:00 am so I have to check out at 3:00 am and they told me I had to wait until 9:00 am to get my deposit money back... I'm sorry but that's BS I would never stay in this place again.

By , from west phx on Jul 7, 2017

3

woke up to fire alarm

Everyone

Well, the "continental breakfast" is only on the weekends as contrary to Orbitz's advertisement. I was charged more by Orbitz than the hotel was charging at the time... by nearly 1/3. We were all awaken by the main fire alarm going off at 7:30am for approximately 25 minutes; no one acted as if this were out of the ordinary. Orbitz needs to review their hotels a bit better before advertising falsities.... I've always had decent experiences utilizing Orbitz, but this definitely not the case.

By on Jun 1, 2017

3
Everyone

Nice hotel for the price. Great personnel. Clean room.

By on Feb 16, 2017

1

horrible!

Everyone

This felt like a crack hotel! Hotel staff was rude, the place is filthy, and we found a used condom under the bed! The room was stuffy, the TV old and fuzzy picture, and the hallways loud! Do yourself a favor and do not stay here.

By , from Mesa, AZ on Feb 1, 2017