The first room I was in had an air vent next to the bed that transmitted an adjacent room's phone calls (till 1am), conversations, cooking smells, and dog barking (at 11 pm). This may be an issue the entire 6th floor. The second room had broken handles on drawers and a broken toilet paper holder. One of the water glasses was stuck to the cupboard over the sink, which had a thick layer of dust on it. It was difficult to get our room cleaned when desired. The information in the room states that sheets will be changed twice weekly unless you request otherwise. This is absolutely false. The rooms are currently cleaned (at most) once weekly, unless service is specifically requested early in the morning. This is mentioned nowhere that we could find. The staff provided conflicting information on the default cleaning day, and one referred us to the website, which repeats the incorrect claim of a twice-weekly cleaning. They were also not particularly helpful; if the first time we missed the request cutoff someone had said, "it's too late for today but let me make sure you're on the list for tomorrow" we probably wouldn't have been so disgruntled. The information in the room also states that the fitness center is 24x7. The posted hours by the door say otherwise. The pool is very nice and often empty. The continental breakfast gets boring pretty quickly if you're a vegan.
Our room was spacious, comfortable and accommodating.
Located within a leisurely stroll of Fairmount Park, Residence Inn by Marriott Philadelphia Bala Cynwyd is within a few miles (5 km) of St. Joseph's University. This 124-room, 3-star hotel has 2 restaurants along with conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is offered on weekends. Enjoy dining at one of 2 onsite restaurants including The Landing Kitchen, which specializes in American cuisine. Get a pick-me-up at the coffee shop/cafe.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Kitchens, sofa beds, and sitting areas are also standard.
Built in 2020, the brand new Residence Inn by Marriott Philadelphia Bala Cynwyd offers an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include conference space, a free grocery shopping service, and express check-out.
The first room I was in had an air vent next to the bed that transmitted an adjacent room's phone calls (till 1am), conversations, cooking smells, and dog barking (at 11 pm). This may be an issue the entire 6th floor. The second room had broken handles on drawers and a broken toilet paper holder. One of the water glasses was stuck to the cupboard over the sink, which had a thick layer of dust on it. It was difficult to get our room cleaned when desired. The information in the room states that sheets will be changed twice weekly unless you request otherwise. This is absolutely false. The rooms are currently cleaned (at most) once weekly, unless service is specifically requested early in the morning. This is mentioned nowhere that we could find. The staff provided conflicting information on the default cleaning day, and one referred us to the website, which repeats the incorrect claim of a twice-weekly cleaning. They were also not particularly helpful; if the first time we missed the request cutoff someone had said, "it's too late for today but let me make sure you're on the list for tomorrow" we probably wouldn't have been so disgruntled. The information in the room also states that the fitness center is 24x7. The posted hours by the door say otherwise. The pool is very nice and often empty. The continental breakfast gets boring pretty quickly if you're a vegan.
Our room was spacious, comfortable and accommodating.
