Novotel Perth Langley4.5 out of 5.0
Recent guest reviews
VERY nice staff, Kash made us very welcome and was a great help in getting the Wi-Fi working for me. Odd that we had to join a club to get free Wi-Fi in this day and age. Food and Drink in the SENSES restaurant was excellent but expensive. Breakfast was 100 % good and Cecelia ? was a joy to talk to and so helpful. The room we had was beginning to show its age but did the job and was quiet at night.
We recently stayed at the Novotel Perth after our cruise that disembarked in Fremantle. The hotel has an Irish pub and restaurant so plenty of food choices. Staff were very friendly and helpful, with a manager even helping us out with our bags. Our room wasn't ready early morning when we arrived so they stored our bags and gave us a text when the room was ready. Room was clean and quiet with a mini bar and usual amenities. The hotel is about a 10 minute walk from the shopping district, so pretty well located. There is also a park with a kids playground a block away. Breakfast was plentiful and tasty. My child forgot his beloved colour changing cars in the fridge, which we realised when we got back home and couldn't find them. A call to the hotel quickly resolved the dilemma, they found it when they cleaned the room and offered to mail it out to us. Received the cars today and my child is so happy to be reunited with his beloved toys - thanks Novotel for going the extra mile.
I am writing this because I need a way to speak to the GM and let her/him know. I have been calling tonight to confirm my upcoming booking (which I cancel and didn't continue it). One lady answered my call twice, I believe her name is Blessing, put me on hold for more than 15 minutes. And then I tried to call again, neither she or another guy at the reception pick up my call and just put in on the side, without saying anything, just to make the ring stop? Is it for real? They don't even bother to ask my contact to call me back. Is that your best customer service? For whatever reason you had, like taking care of check in or check out, you are not allowed to that in hospitality industry. Even if you have enough booking. I never had such bad or should I say worst service from any accor hotel all over the world. Check my membership, I had platinum and now gold. Spoke to manager Leticia, obviously she was also there at reception area. No matter how good your location is, how good your room is, if you have such a horrible service, people will notice and the words will spread.
As Accor members we stayed at The Novotel Perth Langley in a Junior Suite with lovely River views, close to the river, shopping and restaurants. We were also picked as the Guests of the day and received a complimentary tasting plate. Staff at the Novotel are fantastic and always attentive many thanks to Kashish at front desk, Toby at Senses behind the bar and to Jeff the restaurant manager. Will definitely go back to the Novotel Perth Langley.
From the moment we checked in we felt like we were being spoiled. Check in staff were extremely welcoming, room was everything we have come to expect from this hotel, bar staff were excellent and breakfast in the morning was delicious and staff were terrific. All this coupled with a central city location. We'll be back!!
The hotel staff were excellent, very friendly, couldn’t do enough to help or meet any requests, the new restaurant Sen5es, is highly recommended, food was very good, plentiful and well presented and good value.
Stayed here for 2 nights - arrived after midnight after a 5hr flight from Singapore - check-in was quick and we were upgraded to a bigger room. Yes, the bathroom is a bit "tired", but it was clean and amenities were sufficient. The main provision needed is a comfy bed with decent pillows and that is what we received. Breakfast has everything provided, and we had a friendly welcome. We ate dinner both nights in Sen5es restaurant and I must say this is one of the best places we have dined in across Australia. The staff are friendly and helpful, the prices are not over the top and whoever the manager is of this hotel needs to be congratulated on their choice of staff - Jeff, Francesca, and Neil are the friendliest waiting etc staff we have probably come across and need to be congratulated as they obviously enjoy their work - all the staff we dealt with were great, but couldn't remember everyone's names. The micro plates on the menu were also a great idea and should be implemented in every restaurant. We don't know who the chef is but he/she needs applause also. It's only a 10min walk to catch the ferry to Fremantle which we did and thoroughly enjoyed our day. The prison visit was interesting and enjoyable. We also caught the hop on hop off bus which provides a great tour of Perth. Would we stay here again - most definately!!!
Still as good as the 5 star hotel over the road and no heating worries with summer coming on.. Just to be clear, this review is not planted by a hotel or its opposition like so many you see here. I am a genuine guest who routinely stays 10-12 times a year in this hotel and I am happy to keep coming back.
Stayed here for a few nights, nicely appointed room with 5* amenities and plenty of space. Hotel ideally located for city centre and Elizabeth quay. Transport is great with city cat buses doing various routes around the city and they are free consider rather than doing tour buses. We ate in the hotel restaurant food and service was excellent ++++++ Hotlel also has traditional Irish pub with live music and pup food again great for night out. I would highly recommend and many thanks for a memorable stay.
Dropped into the sen5es restaurant for a Friday night dinner for two,welcomed by friendly staff who up lifted a simple dinner to a delightful experience ,with great food and help with choices of accompanying drinks to match. Thanks toJefferson,Niel and Toby
- Walking distance to Perth Mint
- Onsite dining
- Fitness center
- WiFi in rooms and public areas (fees apply)
Located in Perth Central Business District within a 5-minute walk of Perth Mint, Novotel Perth Langley is within a mile (2 km) of other popular attractions like WACA Ground. This 256-room, 4.5-star hotel welcomes guests with 2 restaurants, a fitness center, and a conference center. Located in central Perth, the hotel is also near Kings Park and Botanic Garden and SCITECH Discovery Centre.
Enjoy dining at Senses, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
All of Novotel Perth Langley's 256 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. 40-inch TVs come with digital channels, and guests can stay connected with WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer spring water baths, hair dryers, and free toiletries. Free newspapers, safes, and phones are also standard.
Guests staying at Novotel Perth Langley enjoy a fitness center, 2 spa tubs, and a sauna. Self parking is offered for AUD 25.00 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, a conference center, and a business center.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 2494 reviews