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Recent guest reviews

During these days of uncertainty it's nice to be greeted by a smiling face at the front desk of the hotel. They explained many of the facilities and breakfast was canceled and I understood it's for everyone's safety. The next morning when I checked out the staff went to the extra effort to have paper bag with food and a drink in it, excellent.

Check in was easy. Room was clean. Pool area was nice for my son.

I love the fireplace, when on snd Christmas decorations.

Pool was advertised as heated, it is not! Freezing cold, could not take child swimming which was a huge disappointment and a big part of the reason we picked the hotel in the first place.

This property was clean and comfortable. Best of alll, the breakfast had four hot dishes! Four!!!!

Good breakfast options - pool could of been warmer! Convenient to shopping centers.

The hotel itself was fine. However they hotel preauthorized and attempted to charge my credit card 17 times. My bank said their system may have had a glitch. Well regardless they cancelled my card for being flagged for fraud and I am waiting for a new one to be issued. I called to tell the front desk and the man was so rude and told me I need to pay immediately. Clearly my card was authorization approved it is not my fault you got my card disabled. Now I am traveling and my main credit card isn’t working

Room door broken, sheets were dirty, front desk staff rude and unfriendly

Clean hotel with pool and breakfast. Good for a quick family stay.

Good Hotel for the money............but you get what you pay for.

I have only spent the night there, but the hotel was very nice and clean. The room was comfortable and they had a very decent free breakfast! Would definitely recommend it!

This is a nice enough hotel, but we had terrible experiences with housekeeping. We spilled on one bed and removed the sheets so the staff would know to change the sheets. Housekeeping put the same dirty sheets back On the bed. In addition they did not remive the trash ir replace any of the amenities nor fully replace the towels. We pointed out that a towel rack needed repair and that the sonk did nit drain properly. It is a nice enough place but housekeeping is poor

All the employees from beginning to end were welcoming, accommodating, and well train d in guest satisfaction!

Bed was very uncomfortable. Sagged in the center. Hotel had a musty smell.

This is place to stay if you are in Peoria. We will go back when in the area.

Hotel was clean and quiet. Appreciated shuttle service to civic center. Everyone I encountered on the staff was pleasant and courteous.

Clean, comfortable, good amenities, reliable hot water and room temp. quiet. Good breakfast choices. Only negative was a maintenance request which was a simple security issue that was not honored in three days of stay.

Was in town last week for a convention at the civic center. Very nice location for anyone staying in Peoria.

They served bacon at breakfast. I would stay there again just for the bacon.

Eastlight Ct East Peoria IL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool
  • Fitness center

Par-A-Dice Casino is within 2 miles (3 km) of Best Western Plus Peoria while other popular attractions such as Peoria Riverfront Museum are within 3 miles (5 km). This 85-room hotel has an indoor pool, free in-room WiFi, and free self parking.


Rooms

All of Best Western Plus Peoria's 85 air-conditioned rooms provide MP3 docks, microwaves, and refrigerators. Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.


Property features

Guests of Best Western Plus Peoria have access to an indoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Peoria

Everyone (9) Business (4) Couples (1) Family (9)
5
Business Business

During these days of uncertainty it's nice to be greeted by a smiling face at the front desk of the hotel. They explained many of the facilities and breakfast was canceled and I understood it's for everyone's safety. The next morning when I checked out the staff went to the extra effort to have paper bag with food and a drink in it, excellent.

By on Mar 25, 2020

Review comment responded on Mar 25, 2020

Thank you for your kind review! Stay safe!

4
Family

Check in was easy. Room was clean. Pool area was nice for my son.

By on Jan 27, 2020

Review comment responded on Jan 31, 2020

Glad you enjoyed your stay!

4
Family Family

I love the fireplace, when on snd Christmas decorations.

By on Dec 1, 2019

Review comment responded on Dec 2, 2019

Thank you for your kind review! Hope to see you again soon!

2
Family with small children Family

Pool was advertised as heated, it is not! Freezing cold, could not take child swimming which was a huge disappointment and a big part of the reason we picked the hotel in the first place.

By on Nov 18, 2019

Review comment responded on Nov 21, 2019

I do apologize about the pool we have had issues with the heater which is being fixed. We hope you give us another try.

4
Everyone

By on Sep 8, 2019

Review comment responded on Sep 9, 2019

Thanks for the review.

5
Family

This property was clean and comfortable. Best of alll, the breakfast had four hot dishes! Four!!!!

By on Aug 4, 2019

Review comment responded on Aug 4, 2019

Thank you! Hope to see you again soon!

4
Family with small children

Good breakfast options - pool could of been warmer! Convenient to shopping centers.

By on May 28, 2019

Review comment responded on May 29, 2019

We are glad you enjoyed the breakfast we will check out the pool temp! Hope to see you again!

1
Family

The hotel itself was fine. However they hotel preauthorized and attempted to charge my credit card 17 times. My bank said their system may have had a glitch. Well regardless they cancelled my card for being flagged for fraud and I am waiting for a new one to be issued. I called to tell the front desk and the man was so rude and told me I need to pay immediately. Clearly my card was authorization approved it is not my fault you got my card disabled. Now I am traveling and my main credit card isn’t working

By on May 23, 2019

Review comment responded on May 27, 2019

I am sorry for any inconvenience however I can assure you that your card was not attempted to charge 17 times unless we still have not received payment.

2
Everyone

Room door broken, sheets were dirty, front desk staff rude and unfriendly

By , from Chicago, Illinois on Nov 24, 2018

Review comment responded on Nov 29, 2018

We will address these issues with our staff. Thank you for the feed back.

4
Everyone

Clean hotel with pool and breakfast. Good for a quick family stay.

By , from Peoria, IL on Oct 15, 2018

Review comment responded on Oct 17, 2018

We enjoy having you and your family and look forward to seeing you again soon! Thank You!

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