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Country Inn & Suites by Radisson, Pensacola West, FL

2.5 out of 5.0

Recent guest reviews

Chose this place for the indoor pool, Also had a hot tub. The place was clean, and everyone friendly. I would stay again

Room and hotel were super clean. Morning breakfast was good selection. Hotel Wi-Fi was a little slow.

There were NO blankets or duvets for the bed. It was 20 degrees outside and even with heat on we were sleeping under 3 sheets. Front desk was "appalled" and promised duvet before we returned that evening. But no duvet that evening. "We don't have any left." They eventually brought two blankets ' designed for the sofa bed - that were still damp from the dryer. Very sad. Otherwise quite nice. Spacious rooms.

Pool area had trash on floor, no towels. Desk clerk said she would brimg some. 20" later no towels. She was gone. I ended up going bavk to my room to get a towel. Thermostat in room messed up. Set heat at 72..it kept running till I shut off at 84. Told staff, nothing done.

Would recommend to a friend. Good for the price. Rooms could look a bit more inviting inside, but it's alright.

Easy to find,a little bit north of Pensacola.Restaurants near by.

Everything was very pleasant hote was really nice hotel staff was very friendly and helpful, I would definitely recommend to other people. Only thing was he pool was not open but other than that it's a 5 star for me...........................................,....................,

Awful hotel facility. The 'Outstanding' rating on Trip Advisor is wrong. Hotel and rooms are unclean and smell very unpleasant. Front desk rep was unfriendly.

We were dropping our child off at college and wanted to be near the school in Pensacola. This hotel was close to the school, in a quiet area, had plenty of restaurants nearby, had excellent breakfast, clean and conformable room for us. Highly recommend!

The Check In and Out experience was great!!!! All staff members were very friendly with smiles, and that's a plus for me, because I work with the general public everyday. I recommend this Hotel keep the wonderful little lady who does the Breakfast Shift. She makes you feel like you're in your own kitchen at your home. Ms. Cynthia is her name she was wonderful.....

We were just passing through and found this place on a search of area hotels when we were tired of driving and expected only a comfortable bed. We were quite impressed with this hotel; the suite was spacious and appeared to have been recently remodeled. The beds were comfortable, the bathroom was tastefully decorated, the location quiet, the breakfast selections were good, and the price was right. Definitely recommended!

The hotel and staff was beyond our expectations. The room was spacious with a nice view.

Wonderful Hotel To Stay. Staff Wasn't As Friendly As I'm Use Too, But They Were Ok. My Only Complaint Was The Strong Bleach Smell At The Pool, I Could Only Last 20Min. Overall Glad I Choose It!

Unable to connect a DVD player to TV. Exhaust fan didn't work. Pool was too cold to swim. Hbo TV guide provided, but channel wasn't an option.

We stayed at this hotel because we were visiting family. This hotel was clean and the staff was exceptional. We had to extend our stay and they were extremely accommodating because we had to move rooms. They made the move very easy. I will definitely stay here again.

nice room but we had to wait 3 hours for it. other than that it was good.

Awesome breakfast each morning, nice variety. Customer service was top notch!

Great place great staff. Made reservation on line,so I wasn't advised that pool and spa was closed for renovation. Quite place, very clean and comfortable. Good parking

Have stayed here before and enjoyed it again. They were having a problem with their room key equipment and my first key wouldn't unlock the door. They immediately brought me another one and I didn't have another problem.

This was one of the nicest hotels we have stayed at!

2607 Wilde Lake Blvd Pensacola FL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Country Inn & Suites by Radisson, Pensacola West, FL places you within a 5-minute drive of Five Flags Speedway and within a 10-minute drive of Sam's Fun City. This 63-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. In central Pensacola, the hotel is also close to Uncle Sandy's Macaw Bird Park.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

The 63 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Free newspapers, free long-distance calls, and free local calls are also standard.


Property features

At Country Inn & Suites by Radisson, Pensacola West, FL, guests enjoy features like an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. A multilingual staff is on hand to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Guest reviews for Country Inn & Suites by Radisson

Everyone (13) Couples (9) Business (3) Family (11) Other (1) Friends (1)
5

nice little get away with the kids

Everyone

Chose this place for the indoor pool, Also had a hot tub. The place was clean, and everyone friendly. I would stay again

By on Mar 29, 2018

4

clean, good breakfast

Everyone

Room and hotel were super clean. Morning breakfast was good selection. Hotel Wi-Fi was a little slow.

By on Jan 16, 2018

Review comment responded on Feb 8, 2018

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our "Be our Guest Breakfast". We look forward to your next stay.

3

nice hotel convenient to i - 10

Everyone

There were NO blankets or duvets for the bed. It was 20 degrees outside and even with heat on we were sleeping under 3 sheets. Front desk was "appalled" and promised duvet before we returned that evening. But no duvet that evening. "We don't have any left." They eventually brought two blankets ' designed for the sofa bed - that were still damp from the dryer. Very sad. Otherwise quite nice. Spacious rooms.

By on Jan 6, 2018

Review comment responded on Feb 8, 2018

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.

3

needs some work

Everyone

Pool area had trash on floor, no towels. Desk clerk said she would brimg some. 20" later no towels. She was gone. I ended up going bavk to my room to get a towel. Thermostat in room messed up. Set heat at 72..it kept running till I shut off at 84. Told staff, nothing done.

By , from Florida on Jan 3, 2018

Review comment responded on Feb 14, 2018

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We have addressed the trash and lack of towels around the pool area at the time with the staff and apologize for the inconvenience. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.

4

nice hotel for a business trip

Everyone

Would recommend to a friend. Good for the price. Rooms could look a bit more inviting inside, but it's alright.

By on Oct 16, 2017

5

nice hotel

Everyone

Easy to find,a little bit north of Pensacola.Restaurants near by.

By on May 10, 2017

5

very nice hotel

Everyone

Everything was very pleasant hote was really nice hotel staff was very friendly and helpful, I would definitely recommend to other people. Only thing was he pool was not open but other than that it's a 5 star for me...........................................,....................,

By on Feb 10, 2017

1

consumer rating (trip advisor) very misleading.

Everyone

Awful hotel facility. The 'Outstanding' rating on Trip Advisor is wrong. Hotel and rooms are unclean and smell very unpleasant. Front desk rep was unfriendly.

By , from Georgia on Nov 27, 2016

Review comment responded on Nov 30, 2016

Susan, Thank you for taking the time to leave a review in regards to your experience. On behalf of the staff, I apologize that you weren't able to give us a better rating. I will use your feedback to implement changes that will increase guest satisfaction.

5

great hotel

Everyone

We were dropping our child off at college and wanted to be near the school in Pensacola. This hotel was close to the school, in a quiet area, had plenty of restaurants nearby, had excellent breakfast, clean and conformable room for us. Highly recommend!

By on Sep 7, 2016

5

great hotel right off the interstate

Families

The Check In and Out experience was great!!!! All staff members were very friendly with smiles, and that's a plus for me, because I work with the general public everyday. I recommend this Hotel keep the wonderful little lady who does the Breakfast Shift. She makes you feel like you're in your own kitchen at your home. Ms. Cynthia is her name she was wonderful.....

By on Jul 10, 2016

Review comment responded on Jan 1, 1970

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.