Overall. The room has a unpleasant smell.
Property was well maintained. I would have liked to know about the security deposit. When I booked and not found out about it when I checked in
There was adequate space to park my truck and 7x14 cargo trailer. Well lighted.
Good staff and nice atmosphere
We enjoyed our stay at this hotel. Our room was clean and comfortable. We loved swimming in the pool, but there were no chairs around the edges of the pool room to sit on for those of us not up to swimming, just a hard, somewhat dirty cement floor. Also, they told us breakfast was 6-9:30am so we came down a little after 6am and there was dry cereal with no milk and instant oatmeal, as well as coffee and hot water. We made it work, but it wasn’t what we were expecting.
Staff is very friendly. Also, loved that this hotel also did cleaning of rooms for multiple stay nights, if requested. Downside was that smoke detector was chirping in room from low battery, and we had to fix. My wife had to climb on top of a table to reach in 10 foot ceiling and pull out battery. We noted that previous guest had same issue and had already pulled the detector from wall as it was only still connected by wires, but nobody at hotel noticed or fixed between stays
We like it al lot!!! Very clean room and all around as well. We will definitely come back
It was a great experience will stay again
Perfectly new location. Close to stores, gas stations, etc. About one hour from Destin. I will definitely stay again
It was quite and relaxing I would stay again
The staff here was wonderful. Unfortunately, the property was not up to the Country Inn and Suites standard I’ve experienced during many stays elsewhere. Dirty room and common areas, poor upkeep of furniture (to include broken bed spring). The price (over $200) was outrageous for the value. Very disappointing. Lovely staff—I couldn’t complain to them, really not their fault. Country Inns can do much better.
There was a tampon wrapper on the floor when we entered the room, pieces of the ceiling were found on the counter top and floor of the bathroom. The trash bag was placed over a trash bag with trash in it. There should def be an audit of the cleaning staff judging by previous comments.
I did not find anything wrong with this location. Great rooms!!
It is a nice hotel and is close to the highway and several restaurants are right there also.
The room was very clean and i enjoyed everything!
Located in Northwest Pensacola, Country Inn & Suites by Radisson, Pensacola West, FL is 1.5 mi (2.5 km) from Five Flags Speedway and within a 10-minute drive of Sam's Fun City. This 63-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Refrigerators, microwaves, and coffee makers are also available.
Guests staying at Country Inn & Suites by Radisson, Pensacola West, FL enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Overall. The room has a unpleasant smell.
Property was well maintained. I would have liked to know about the security deposit. When I booked and not found out about it when I checked in
There was adequate space to park my truck and 7x14 cargo trailer. Well lighted.
Dear Guest, Thank you very much for your happy stay and feedback. Best wishes!!
Good staff and nice atmosphere
Dear Guest, Thank you very much for your stay, kind feedback and excellent ratings. Best wishes!!
We enjoyed our stay at this hotel. Our room was clean and comfortable. We loved swimming in the pool, but there were no chairs around the edges of the pool room to sit on for those of us not up to swimming, just a hard, somewhat dirty cement floor. Also, they told us breakfast was 6-9:30am so we came down a little after 6am and there was dry cereal with no milk and instant oatmeal, as well as coffee and hot water. We made it work, but it wasn’t what we were expecting.
"Thank you" for your business, appreciation and excellent rating. Best wishes..
Staff is very friendly. Also, loved that this hotel also did cleaning of rooms for multiple stay nights, if requested. Downside was that smoke detector was chirping in room from low battery, and we had to fix. My wife had to climb on top of a table to reach in 10 foot ceiling and pull out battery. We noted that previous guest had same issue and had already pulled the detector from wall as it was only still connected by wires, but nobody at hotel noticed or fixed between stays
Dear guest, We appreciate you choosing our hotel and sharing your experience. We strive to provide an outstanding experience to every guest and we regret letting you down. Please accept our sincere apologies for the difficulties you encountered on this visit. We are truly sorry you experienced these issues, and we will be taking the appropriate measures to ensure situations like this do not happen again.
Dear Guest,Thank you very much for your stay. Best wishes!