WHAT A DUMP! The entire property is strewn with litter and debris due to overflowing trash cans and the exposed dumpster. The “service” has deteriorated as well. They kept me waiting almost 30 minutes at the check-in counter, even though I was the only customer in the lobby. During this time three middle aged (apparently heathy) women stood around complaining about how they were shorthanded. Finally, one of them determined that a room was ready for me. When I got there, I was shocked. There was a T**D floating in the toilet bowl. There were soilded towels and used soap on the counter. Disgusting. I have stayed at the LaGrande Inn many times over the last several years, and was always satisfied. Even to the point where I recommended it to relatives. Never again... Plus, how can they advertise breakfast when nothing is made available?
We needed a quick place to stay, off of the interstate and this location did the trick. Great staff, filling breakfast in the morning and the typical not so appealing room. We were comfortable sleeping under the sheets. Would stay here again and recommend if you needed a quick spot to lay your head.
I was only there one night and just to sleep but I can say that everything was nice and clean and I don't know if I was just tired or what but that bed was so comfortable and the sheets...so clean smelling and soft...I love clean smelling sheets!
This hotel is on our to keep list when traveling to Washington to see family.
Pillows look overused and dirty. I can see stains through the pillow case. Nice friendly people though.
Clean hotel but outdated. Goid location. Thats it
It was an OK place to flop, and that is what we did. Thank God the air conditioning worked!
Toaster not toasting properley. Whole place needs maintenance.
The reception area was great and the receptionist on duty was amazing!! She was multi-tasking and so efficient and polite. She will go places in this world!! Then we walked down the hall and I have never seen anything this dirty in a hotel. I have traveled to many places around the world but this was the worst. We spoke to the manager the morning of our checkout and she said they rent rooms to many construction workers and cannot keep it clean despite asking them to wear shoe covers. Wen I walked down the hall I was so shocked and to think that I had talked my brother and my sister (we were attending a wedding in that vicinity) into getting rooms there also. I was mortified!! Our room was comfortable and so was the bed. The breakfast was good. Why do they use carpet if they want to keep construction workers there?? Get flooring that is easier to keep clean.
For the price we got the room for, it was decent. The staff was pleasant; check-in and check-out were easy. The place wasn't dirty, but there were clues in the room that showed they didn't clean the room thoroughly. TV remote was under the bed, wrappers next to the bed, long hair in bathtub, and the window had been left unlocked. The door to the room was also hard to close.
Last year, 2015, my wife and daughter stayed there on her trip from WA back to Texas for school. The staff was friendly, the hotel clean, and the beds were comfy. This year, the beds were still comfy. However, there were ants, dirty room, the toilet ran all night, cobwebs on the ceiling, filthy bathroom, and security issues. 1st security issue was there was a small hole in the bathroom wall under the switch plate that faced the toilet. My wife didn't notice it until she went to the bathroom at night and could see light from the next room. Perfect for peeping toms. 2nd security issue was the secure door entrance by their room. When they checked in during the early evening around dinner time, it was locked and secure. They had to use their key to get in. Later in the evening, the door would not lock nor close correctly. Someone had messed with it. My wife told the staff and she acted put out. "I guess I will have to check it". When they left in the morning, the door was still not locking. Never the less, we will not being staying here ever again.
La Grande Inn places you within 2 miles (3 km) of Eastern Oregon Fire Museum and Riverside Park. This 93-room motel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Start your day off right with a free continental breakfast offered each morning.
The 93 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. TVs come with cable channels, and free WiFi keeps guests connected. Ironing boards and desks are other standard amenities.
At La Grande Inn, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free WiFi in public areas, a business center, and a computer station.
WHAT A DUMP! The entire property is strewn with litter and debris due to overflowing trash cans and the exposed dumpster. The “service” has deteriorated as well. They kept me waiting almost 30 minutes at the check-in counter, even though I was the only customer in the lobby. During this time three middle aged (apparently heathy) women stood around complaining about how they were shorthanded. Finally, one of them determined that a room was ready for me. When I got there, I was shocked. There was a T**D floating in the toilet bowl. There were soilded towels and used soap on the counter. Disgusting. I have stayed at the LaGrande Inn many times over the last several years, and was always satisfied. Even to the point where I recommended it to relatives. Never again... Plus, how can they advertise breakfast when nothing is made available?
We needed a quick place to stay, off of the interstate and this location did the trick. Great staff, filling breakfast in the morning and the typical not so appealing room. We were comfortable sleeping under the sheets. Would stay here again and recommend if you needed a quick spot to lay your head.
I was only there one night and just to sleep but I can say that everything was nice and clean and I don't know if I was just tired or what but that bed was so comfortable and the sheets...so clean smelling and soft...I love clean smelling sheets!
Thank you for your review of your stay with us.
This hotel is on our to keep list when traveling to Washington to see family.
Thank you for your review of your stay with us.
Pillows look overused and dirty. I can see stains through the pillow case. Nice friendly people though.
Thank you for your review of your recent stay, we appreciate your business.
Clean hotel but outdated. Goid location. Thats it
Thank you for taking the time to review your recent stay with us, we appreciate your business.
Thank you for taking the time to review your recent stay with us, we appreciate your business.
It was an OK place to flop, and that is what we did. Thank God the air conditioning worked!
Thank you for taking the time to comment about your stay with us, have a great day.
Thank you for taking the time to review your stay with us. Hope to see you stay with us again.