Eastern Grand Palace4.0 out of 5.0
Recent guest reviews
I stayed here in 2013. Rooms are nice and clean. Service is good. It is located a bit far from market. However, as we went through package tour, we had our private volvo to take us. It is a nice property, I liked it.
The rooms are not so bad for its rate. Stayed for 3d/2n. Our family had a total of 3 rooms and I was very happy with the rooms as they were spacious. Sheets and towels lack cleanliness tho. We had towels that had stains which was unhygienic. I was not happy with the breakfast spread and their utensils. The coffee cup I had had coffee stains on it. They cater mostly to Chinese tourist guests who were inconsiderate and smoked in their rooms when smoking was not allowed at all, walking with just underwears at the hallway and very noisy. I don't know if I'll be staying here again.
We stayed here because it was near friend house otherwise we would certainly stayed down in what I call the heart of the city. The staff were friendly and efficient, We had a junior suit. The beds were comfey ,on the hard side. The down side and because of the location was used by Chinese tour operators who had early mornig starts. Breakfasts were adequate.
We stayed here in April 2015. Booked this hotel as we have family that live nearby and it is in a convienient location just off the main Sukhumvit Road. Rooms clean and spacious, cheap and cheerful. We loved the pool area and the poolside food and cocktails were lovely. The hotel staff were not the friendliest but tried to help us whatever way they could many times though to no avail. We were informed that the hotel is mainly a Japanesse hotel so the staff English is not the best understandably. We will be returning in Sept
I stayed there for a couple of days but it was terrible. Starting with the WiFi (has to be paid for each device) to the laundry (bags and forms had to be picked up by yourself), to the very noisy telephone on the floor entrance outside of the room, which was ringing all the time (because they check each room at checkout if you take something from the Minibar - means you get a wake up call every 2 min.), to the Fitness Center (very old and brocken machines. Must be repaired befor use) to the check out (be carefull - they charge you already at time of check in and not at check out). Breakfast is from 6am to 9.30am but flooded with chinese tourists. From 9.10am to 9.30am its getting better. Same for checkin time and checkout as they arrive late and depart around the same time (about 10 busses). I think there are better choices and real hotels around in Pattaya.
The hotel has a huge lobby with a small pond. They provide free transport to the beach and also provide free towels to each guests. The hotel rooms were decent sized with good service. Though Wifi is Paid and not available for free. Free breakfast was provided by the hotel.
I could list everything that is wrong with this hotel but I don't want to waste the rest of vacation. The low lights that stand out. Broken elevators. Tatty rooms. Loud and noisy all the time. Rubbish TV reception. Dreadful wifi (paid for). There are much better options in Pattaya. Don't waste your money or precious time. Checked out after 2 days.
The hotel is located in South Pattaya. Though it is little far away from North pattaya but a nice place to stay away from city crowd. The room is small but still a decent room. Staffs were very friendly. There were lots of varieties in the complimentary breakfast. The swimming pool area was chargeable. The coffee shop and restaurant of this resort was amazing. My room was swimming pool facing and I enjoyed the view. I must say It is value for money. If you want to stay in luxury, then it is best place to stay. But if you are a party lover and want to stay near to pubs and bars then stay in NORTH PATTAYA. Nearest place to watch from this resort is UNDER WATER WORLD and shopping malls.
Lovely hotel, good rooms, nice swimming pool, breakfast was not very nice - not much choice, Fairly booked up with chinese although that did not present a problem to us. Cheaper that being in the centre but outside of the area for the 10baht taxi's. Private Taxi into Pattaya cost us 200baht (£4) still not bad between 3 of us. Had to pay for wifi.
Hi, This was definitely an experience not to be missed If you can possibly get into the car park for tour buses! This hotel gets very heavily booked with Chinese and Korean tour groups. They can be very noisly and don't seem to know how to behave in public places. This ranges from attempting to all get in the lift at the same time whilst you are trying to exit to jostling you out of the way if you get anywhere near them in the...." breakfast noodle stampede!" They also don't seem to understand that twenty people cannot all get in the lift at the same time and that the alarm means it is overloaded. Whilst we were there security had to come up because of the noise and two Chinese naked guys locked out of their room. These people tend to get up around 5.30am ensuring the rest of the hotel does as well. Internet is an additional 150 baht per day. Rooms are only very basic and the shower having great water pressure tends to end up on the bathroom floor through a design fault and no lip on the bath area to return the water down the plug hole.The rooms have only one socket in them for any appliances you may bring with you such as computer or to charge your phone. There is no shaver socket nor any socket in the bathroom.Swimming pool area nice if you can get near it! Downstairs internet area. Nice fish pond on ground floor and lounge area. Breakfast reasonable if anything left after the tour group locusts have finished. A long way from downtown Pattaya if you don't have transport. Rooms are large.Staff friendly and helpful.Large pub nearby called the White Horse, worth a visit.on the car park of the hotel.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Eastern Grand Palace is a short stroll from Outlet Mall Pattaya and Big C South Pattaya. This 4-star hotel has 350 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. Underwater World Pattaya and King Power Duty Free Mall are also close to this Pattaya hotel.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 9:30 AM.
Eastern Grand Palace's 350 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free bottled water, safes, and phones are also available.
Guests of Eastern Grand Palace enjoy a full-service spa, karaoke, and an outdoor pool. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a children's pool, a fitness center, and a spa tub.
Reviews from Trip Advisor
61% of guests recommend this hotelTotal of 44 reviews