Citrus Grande Hotel Pattaya by Compass Hospitality

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

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Photo gallery for Citrus Grande Hotel Pattaya by Compass Hospitality

Front of property - evening/night
City View with Balcony | 1 bedroom, minibar, in-room safe, individually decorated
Lobby
Interior
Interior

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Breakfast available
  • Room service

Explore the area

View in a map
579 Khao Phra Tam Nak, Pattaya, Chonburi, 20150
  • Place, Walking Street
    ‪10 min walk‬
  • Place, Pattaya Beach
    ‪15 min walk‬
  • Place, Pattaya Beach Road
    ‪15 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪41 min drive‬

Room options

City View no Balcony

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Suite

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Balcony Pool View

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Family Connected Suite

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Business Curve Room

  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

City View with Balcony

  • 269 sq ft
  • Sleeps 3
  • 1 Large Twin Bed OR 2 Twin Beds

Deluxe Room with Bathtub

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Pattaya

Citrus Grande Hotel Pattaya by Compass Hospitality places you in South Pattaya, within a leisurely stroll of popular sights such as Walking Street and Pattaya Beach. This 512-room, 5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi.

What's nearby

  • Pattaya Pier - 9 min walk - 0.5 miles
  • Walking Street - 10 min walk - 0.6 miles
  • Soi Buakhao - 15 min walk - 0.9 miles
  • Pattaya Beach - 15 min walk - 0.9 miles
  • Pattaya Beach Road - 15 min walk - 0.9 miles

Getting around

  • Pattaya Tai Station - 14 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 93 min drive

Restaurants

  • ‪Tasty Grocery & Cafe (2nd Floor) - ‬5 min walk
  • ‪Punjabi Tadka Indian Resturant - ‬4 min walk
  • ‪Papaya Restaurant - ‬5 min walk
  • ‪ก๋วยเตี๋ยวคั่วไก่เมืองทอง(ประตูน้ำ) - ‬2 min walk
  • ‪เจ๊แป้นปูเป็น - ‬4 min walk

About this property

Citrus Grande Hotel Pattaya by Compass Hospitality

Luxury hotel with 2 restaurants and 2 outdoor pools
Guests of Citrus Grande Hotel Pattaya by Compass Hospitality enjoy 2 outdoor pools, a children's pool, and a gym. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: THB 420 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Rodeo Bar & Grill
  • Spice Asian Retreat

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 10 buildings
  • 8 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 420 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Citrus Grande Hotel Pattaya Compass Hospitality
Citrus Grande Hotel Compass Hospitality
Citrus Grande Pattaya Compass Hospitality
Citrus Grande Hotel Pattaya Compass Hospitality
Citrus Grande Hotel Compass Hospitality
Citrus Grande Pattaya Compass Hospitality
Citrus Grande Compass Hospitality
Hotel Citrus Grande Hotel Pattaya by Compass Hospitality Pattaya
Pattaya Citrus Grande Hotel Pattaya by Compass Hospitality Hotel
Hotel Citrus Grande Hotel Pattaya by Compass Hospitality
Citrus Grande Hotel Pattaya by Compass Hospitality Pattaya
Citrus Grande Hotel Pattaya by Compass Hospitality Hotel
Citrus Grande Hotel Pattaya by Compass Hospitality Pattaya
Citrus Grande Hotel Pattaya by Compass Hospitality SHA Plus
Citrus Grande Hotel Pattaya by Compass Hospitality Hotel Pattaya

Frequently asked questions

What is there to do near Citrus Grande Hotel Pattaya by Compass Hospitality?

This hotel is situated in South Pattaya within a short 9-minute walk of Walking Street and also 13 minutes on foot from Pattaya Beach. You'll also find Jomtien Beach and Pattaya Beach Road within a short drive.

Is there parking available at Citrus Grande Hotel Pattaya by Compass Hospitality?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Citrus Grande Hotel Pattaya by Compass Hospitality have a casino at the property?

No, Citrus Grande Hotel Pattaya by Compass Hospitality doesn't have a casino.

Will I find an indoor pool at Citrus Grande Hotel Pattaya by Compass Hospitality?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Citrus Grande Hotel Pattaya by Compass Hospitality good for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and 2 restaurants.

Does Citrus Grande Hotel Pattaya by Compass Hospitality have a hot tub?

No, this hotel doesn't have a spa tub.

Does Citrus Grande Hotel Pattaya by Compass Hospitality feature a restaurant that includes a breakfast menu?

Yes, Citrus Grande Hotel Pattaya by Compass Hospitality has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Citrus Grande Hotel Pattaya by Compass Hospitality allow pets to stay for free?

No, pets and service animals aren't allowed at Citrus Grande Hotel Pattaya by Compass Hospitality.

Are there connecting rooms at Citrus Grande Hotel Pattaya by Compass Hospitality?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Citrus Grande Hotel Pattaya by Compass Hospitality?

The closest major airport to Citrus Grande Hotel Pattaya by Compass Hospitality is Utapao (UTP-Utapao Intl.), which is about 19.1 mi away.

Are there rooms with balconies that I can book at Citrus Grande Hotel Pattaya by Compass Hospitality?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Reviews

Citrus Grande Hotel Pattaya by Compass Hospitality Reviews

6.6

6.6/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 10 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 16 out of 53 reviews
Rating 4 - Poor. 6 out of 53 reviews
Rating 2 - Terrible. 7 out of 53 reviews

Reviews

10/10 Excellent

Susy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Feb 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 3 nights in Jun 2023

4/10 Poor

Nagaraju

Disliked: Staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Mat07, Sommerville Boston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the concept of serving Beers/ wine as drinks on arrival never saw it any other hotel in Asia. Beautiful pool and cheap drinks by the bar. Fah at Breakfast was very helpful and smiling , they offer Select Guests choice of additional dishes from Breakfast menu. Turn down service with chocolates at the rate I paid is impressive- maybe Hotels in Thailand strive a lot to make people happy. The bed and pillows ere best- staff informed they were used by all reputed brand hotels.
Stayed 1 night in Feb 2020

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room and value

Needed a place last minute, and Citrus was available. Took a chance and it worked out great. What you want to know; bed was comfy, room clean, customer service great, price was great (4 bits), and room was modern. Its definitely a four star room. I will stay there again. Also, they gave me late check out upon request and the TV seemed great, but didnt watch so dont know channel selections.
Stayed 1 night in Nov 2019

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at a good location with lot of Indian restaurants nearby Very near to walking street 10mins walk
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute waste of money & pathetic hotel! So hotel did not gave us room till 5.00 PM - they said rooms are not clean and we had to wait for 2 hours. Rooms were very small, Bathroom were stinking. Last night of our stay - AC broke down from 3.00 AM to 11.00 AM - we had to sit in balcony entire night. Location of hotel was pathetic - not recommended for couple or family, by 10.00 PM the area was mini walking street. Hotel did not arrange bell boy to pick up luggage and swimming pool was very small and untidy.
Stayed 2 nights in Mar 2019

6/10 Okay

william

Disliked: Cleanliness
Stayed 11 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location: Excellent! Very close to everything but not in the Chaos Room: Excellent Front Desk Staff: Excellent, particularly the India National staff member who was super helpful (can't remember her name sorry) Breakfast buffet: Average at best and caters to Indians; do not eat from the buffet!! you should order from the menu as the Indian guests use their hands to take food from the buffet even though signs are posted, very unhealthy and disgusting. Pool: Awesome and not busy as most guests are Chinese or Indian and they do not utilise the pool, generally speaking Pool Service: TERRIBLE, just bring outside food and drink and ignore the signs like everyone else as the service is brutal!! Guest Rule: AMAZING! They allow guests and they check in with you to make sure the guest did not do anything untoward before allowing the guests to leave the hotel. This is reason enough to stay here. Overall: I would not return to this hotel but it was worth the money for my 4 Nights in Pattaya
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good Hotel but honestly time has caught up with this hotel, felt like I was staying in a luxury hotel in the 90's. Don't expect anything spectacular, but the best part of the hotel is the it is just a 5 mins walk from the Walking street.
Stayed 1 night in Dec 2018

10/10 Excellent

Vic, bangkok, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with awesome amenities.....the staff were super nice.....10minute walk from walking street.....
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveler

Breakfast is good. Very small rooms . Does not look like 5 star hotel
Stayed 3 nights in Nov 2018

2/10 Terrible

Chris, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad location, breakfast was bad,,too noisy had construction going on they dint care about the quests!, room was bery small And i want to let people know never book with wot-if yhey are a rip off!! They overcharge more then the normal hotel rate! They are crooks!
Stayed 3 nights in Nov 2018

10/10 Excellent

derek, san diego

Liked: Cleanliness, staff & service, property conditions & facilities
Close to walking street, no fee for daily visitors which you might have with many other hotels . Good breakfast and nice staff! Most definitely worth the price! Have stayed there 3 times now!
Stayed 3 nights in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

derek, san diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 minutes from walking street (if you learn the multiple short cuts). Heard check in was going to take long from the other reviews and I got inat 3 am and was tired., but to my surprise they checked me in in less than two minutes. Rooms were great for the money but I would not agree about the rating of this hotel being a 5 star place more like 4 stars. Bottom line, clean, comfortable, good breakfast, centrally located but not a place to take your girlfriend and wow her socks off.. Overall a good experience!
Stayed 6 nights in Sep 2018

8/10 Good

Alankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at good price!

The hotel is at a very good location, easily access to beaches, both Jomtien and Pattaya beach. Plenty of good restaurants around, especially Indian food restaurants. Away from the hustle and bustle of walking street. Great pool and common areas, rooms are also very well kept.
Stayed 2 nights in Aug 2018

4/10 Poor

Mohammad

Disliked: Staff & service

Not Good Experience

It was not good Hotel to Stay. Reason being that Hotel did not had what they said. For Example they did not have any Spa Neither they have any Health Club. My purpose of staying at hotel was completely defeated. Rooms were 2 Small. Biggest problem was Partition between Bathroom & Room. It was not properly closed.
Stayed 4 nights in Feb 2018

8/10 Good

Shawkat

Liked: Property conditions & facilities, room comfort

Nice hotel; front desk check-in/check-out process

It is a nice hotel with good amenities. However, I found the check in and check out process very slow and time consuming. Most hotels take no more than a few minutes to check you in. It was almost a 20-30 minute waiting to get checked in without a line! Not sure why that is so. The hotel needs to speed up the check in and check out process. The hotel maid keep their walkie-talkie on high volume and it is very loud when they communicate. This disturbs the sleep of the guests. After I checked into the room, I had to request that the maid clean the bathroom. The toilet was dirty and there was no toilet paper in the bathroom. Other than that, I liked the hotel and will stay there again.
Stayed 1 night in Dec 2017

2/10 Terrible

Laust

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is NEVER a 5 star hotel. More like a two star hostel. It's in fact so bad that I tried to switch hotels 15 minutes into our stay.
Stayed 3 nights in Dec 2024

6/10 Okay

WATANABE

Traveled with group
Liked: Cleanliness
nice hotel
Stayed 6 nights in Aug 2024