8/10 Bueno
Julius R.
25 may. 2025
Le gustó: Limpieza
Beautiful home but some concerns
The property itself is beautiful, clean, spacious, and well maintained. Communication with the owner leading up to our stay was excellent. However, we encountered a couple of issues during our visit that impacted our experience.First, while we were swimming, the pool cleaners arrived unexpectedly and asked everyone to get out so they could clean and rebalance the chemicals. This was surprising and disruptive, especially with young children in the pool.Second, while preparing a meal, the stove suddenly stopped working. I followed the instructions provided and texted the owner, but after receiving no response for over an hour, I called Tami directly. She was able to help us troubleshoot the issue and get the stove working again.During the call, I also mentioned the unexpected pool cleaning visit. Tami said the cleaners were not scheduled and instructed us to tell them to stop and leave. This put us in an uncomfortable position—we didn’t feel it was our place to confront service personnel.I also expressed concern about letting our young children back into the pool immediately after chemicals had just been added. She went on to say that they build pools for a living and she guarantees this is safe after 20mins to get back in. At that point, I overheard Tami speaking to someone in the background, saying, “I told you these people were going to be a problem.” While I chose not to confront her on the call, this comment was extremely upsetting. We were simply trying to ensure
Julius R.
Se hospedó 2 noches en mayo de 2025