Skip to main content
Beginning of main content

Recent guest reviews

Staff very nice and helpful. Quick check in and check out. Room was also clean and a nice place for the inexpensive rate

Staff was very responsive! Staff was very friendly! Would stay again.

Failed to clean the room and the staff really didn't seem to care

Likes breakfast. Comfortable bed. That's about it. The lights didn't work when you first enter the room. We had to fumble around in the dark to find the lamps by the bed. The bathroom was super tiny. Very disappointed since HIE usually has comfortable rooms.

Ac was preset to 68 but would not go lower, 68 sounds cold But was still hot in room, front desk said that was a maintenance issue and would let them know

ELEVATOR WAS NOT WORKING AND HAVE TO CARRY OUR LUGGAGE TO SECOND FLOOR THRU THE STAIRWAY. DAVE AT RECEPTION WAS APOLOGETIC ABOUT IT BUT APOLOGY DOES NOT HELP MUCH IF YOU HAVE DRIVEN FOR MORE THAN 7 HOURS TO GET TO YOUR HOTEL AND THEN TO GO UP THE STAIRS CARRYING YOUR LUGGAGE. SMALL ROOM BUT CLEAN AND ALSO SMALL BREAKFAST AREA. ONLY GOOD THING IT'S NEXT DOOR TO A VERY NICE SHOPPING AREA EXCEPT CLOSED EARLY ON SUNDAY EXCEPT FOR Whole Foods.

A nice place to stay. Convenient location, friendly hotel staff.

No problems. Breakfast/lobby is very small area compared to other Holidy Inn Express Inns I stayed in.

The staff is very kind and courteous. The rooms are very clean and comfortable. Very close to shopping at the mall and uptown. I would definitely recommend staying here.

Access to & from road is difficult. Resulting in the need to go round the block several times.

Finding the entrance to the parking lot was confusing and difficult. There was construction being done on the hotel and they placed us in a room where the construction was being done right outside our window. The desk clerk was very friendly and helpful in finding us a quieter room. Our room was neat and comfortable and the hotel was located to the sights we were interested in seeing. All in all, it was a very pleasant experience.

Nice people. Nice place. Close to downtown and harbor.

Every one of the staff was exceptional. They made us feel welcome and acted like they were really glad we were there.

The location was great. The staff very friendly and helpful. Free breakfast in the morning was good and they made sure everything was fresh and it was nice to get a free newspaper with it. The room was just fine with plenty of entertainment choices on the TV. I would definitely stay there again.

Desk Clerk "Paris" went beyond the call of duty to correct a reservation error. My error

Riva Rd Annapolis MD

Hotel highlights

  • Walking distance to Westfield Annapolis Mall
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Holiday Inn Express & Suites Annapolis places you within a short walk of Westfield Annapolis Mall and within a mile (2 km) of Anne Arundel Medical Center. This hotel has 79 rooms and welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

All 79 rooms provide microwaves, refrigerators, and coffee makers. 40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Guests of Holiday Inn Express & Suites Annapolis enjoy a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Room options

Room, 1 King Bed, Non Smoking (Whirlpool)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Annapolis

Everyone (8) Couples (15) Business (4) Family (10) Friends (1) Other (1)
4
Everyone

By on Feb 15, 2021

5
Partner Couples

Staff very nice and helpful. Quick check in and check out. Room was also clean and a nice place for the inexpensive rate

By on Feb 14, 2021

Review comment responded on Feb 16, 2021

Dear Traveler, Thanks for the review! You describe some of our best features: convenient location, clean hotel, friendly staff, easy access to shopping and restaurants and good value. Thanks for choosing Holiday Inn Express & Suites Annapolis.

1
Everyone

By on Oct 22, 2020

Review comment responded on Oct 22, 2020

Thank you for your feedback. Would you kindly let us know what the issues with your stay were so we may address them.

4
Everyone

By on Oct 19, 2020

Review comment responded on Oct 22, 2020

Thank you for your review.

4
Partner Couples

Staff was very responsive! Staff was very friendly! Would stay again.

By on Jan 21, 2020

Review comment responded on Jan 27, 2020

Dear Traveler, Thank you for sharing your experience at Holiday Inn Express & Suites Annapolis. We appreciate your feedback and are delighted to hear that you had a great stay! The location, service, cleanliness, and the safety of our guests is what we pride ourselves on. I'm glad that you got to experience all of these first hand. We look forward to your next stay at Holiday Inn Express & Suites Annapolis.

3
Family Family

Failed to clean the room and the staff really didn't seem to care

By on Nov 11, 2019

Review comment responded on Nov 14, 2019

Dear Traveler: Thank you for taking the time to let us know about your experience here at the hotel. We are sorry you experienced issues during your stay with us. I will be looking into this matter and ensure that it is corrected. As a valued customer, we want you to be satisfied with your stay and continue to choose our hotel each time your in the area. I will be sure our executive team reviews your feedback and I assure you we will fix it. Thank you again for your feedback.

2
Everyone

Likes breakfast. Comfortable bed. That's about it. The lights didn't work when you first enter the room. We had to fumble around in the dark to find the lamps by the bed. The bathroom was super tiny. Very disappointed since HIE usually has comfortable rooms.

By on Aug 17, 2019

Review comment responded on Aug 19, 2019

Dear Traveler, Thank you for taking the time to let us know about your experience here at the hotel. We are sorry you experienced issues during your stay with us. I will be looking into this matter and ensure that it is corrected. As a valued customer, we want you to be satisfied with your stay and continue to choose our hotel each time your in the area. Thank you again for you're feedback.

2
Business Business Family

Ac was preset to 68 but would not go lower, 68 sounds cold But was still hot in room, front desk said that was a maintenance issue and would let them know

By on Aug 2, 2019

Review comment responded on Aug 7, 2019

Dear Traveler, Thank you for your comments and reviewing the hotel.Your stay was not quite up to our standard. We apologize for the AC trouble you experienced. Thanks for the heads up. We will find out the problem and correct it. Thanks for choosing Holiday Inn Express & Suites Annapolis!

3
Partner Couples

ELEVATOR WAS NOT WORKING AND HAVE TO CARRY OUR LUGGAGE TO SECOND FLOOR THRU THE STAIRWAY. DAVE AT RECEPTION WAS APOLOGETIC ABOUT IT BUT APOLOGY DOES NOT HELP MUCH IF YOU HAVE DRIVEN FOR MORE THAN 7 HOURS TO GET TO YOUR HOTEL AND THEN TO GO UP THE STAIRS CARRYING YOUR LUGGAGE. SMALL ROOM BUT CLEAN AND ALSO SMALL BREAKFAST AREA. ONLY GOOD THING IT'S NEXT DOOR TO A VERY NICE SHOPPING AREA EXCEPT CLOSED EARLY ON SUNDAY EXCEPT FOR Whole Foods.

By on Jun 19, 2019

Review comment responded on Jun 26, 2019

Dear Valued Guest, We appreciate your feedback and will be reviewing it as a team to determine how we can do better in the future. You make several interesting points that we will need to reflect on. Weekly we come together as a team and review ALL our guests comments and as a unit put together strategies to address. Your survey will be a critical topic and the points you made discussed at length. I again wish to thank you for your candor. We hope that you may join us again and see that this not the norm. The Holiday Inn Express & Suites Annapolis is a great hotel with committed staff.

5
Family Friends

A nice place to stay. Convenient location, friendly hotel staff.

By on May 27, 2019

Review comment responded on May 28, 2019

Dear Traveler, Thank you for the review of the Holiday Inn Express & Suites Annapolis! I will gladly share your comments with the staff. It was our pleasure to serve you. Come back soon!

Holiday Inn Express & Suites Annapolis

2451 Riva Rd, Annapolis, MD 21401
url importing http://www.orbitz.com/Annapolis-Hotels-Holiday-Inn-Express-&-Suites-Annapolis.h20333-p2.Hotel-Reviews
There was an error importing /Annapolis-Hotels-Holiday-Inn-Express-&-Suites-Annapolis.h20333-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Annapolis-Hotels-Holiday-Inn-Express-&-Suites-Annapolis.h20333-p2.Hotel-Reviews