We loved the location of this hotel and the staff was extremely helpful. Our stay included a delicious breakfast buffet. Very close to the Champs-Elysées and within walking distance to many attractions if you are physically fit and don’t mind the extra steps. My only reservation in giving this hotel 4 /5 is when we checked in at 14:45 on 23 Dec and had to wait an excessive amount of time for our room to be ready. We did not get into our room until 17:00 (check in is at 15:00). Aside from this, our stay was overall a pleasant experience!
Only issue was the shower handle. I was in room 550 and it was tough to open shower
Great location walking distance to Champs-Élysées and arc de triomphe. Hotel was a bit outdated. More of a 3-4 star hotel not 5 star. Room was a bit tight. No outlets near night stand. Gym had great equipment but room had poor lighting and was stuffy.
Great overall. Location is ok. Was there for work conference, and facilities for this could have been better with space and lighting issues.
Nice hotel, clean and modern. Not exactly around the corner from the Arc, so it is not quite center of things, but it's only a 15 minute walk to it, or a five minute walk to the nearest Metro stop. Decent breakfast included in my rate.
Amazing customer service and great facilities I do not have an opportunity to visit the spa I’m sad about it. But have all historic places walking distance
Excellent place. We stayed there for a week. Staff was very efficient. Enjoyed every minute of our stay
I like the comfort of the bed. I also like the cleanliness in the rooms. The location was not as convenient as it appears. This was a last-minute booking to replace a botched up reservation at a hotel California on the Champs-Elysées in Paris.keep your eyes open for additional charges on your credit card days after departure. I had to spend a couple hours on phone trying to sort out this mess
Very bad . I don’t recommend it at all. Very bad smell coming from the bathroom every now and then.
They didn’t replace the glasses or the spoons we used until our last day. Often times would not replace the robe or towels. We could not figure out the temperature control for the a/c during the stay. The concierge was excellent.
Easy to book on orbitz, better rate than going with hotel directly
Not at all expected. This is def not 5 Star. Bathroom small and sink wouldn’t drain. Room outdated
Easy walk to the Metro, the Champs, Arc Du Triomphe and the beautiful Parc Monceau. There you can stroll with the locals through the gardens and watch crepes being made just for you! Fantastique! Le Parthenon was a great cafe we went to every day, right across the street from the hotel. The staff was wonderful and the food was perfect.
Friendly staff. The Hotel is within walking Distance to the Arc the Triumph, Shops and Restaurants
Clean comfortable bed; rooms are small but that’s everywhere in Paris, Buffet breakfast is average, however all the staff is very helpful
Loved this hotel...very close to the arc de triomphe and to Champs Elysées
The room was nice however it was a bit smelly from earlier guests smoking inside. Birthday surprise was excellent, overall experience was great.
Great place but as many places in Paris the heat of the common area was very very warm.
The location was perfect, and the staff spot on!! Especially the concerirge. The rooms well appointed, and beds very comfortable. This was our first time in Paris, and the hotel experience made this our favorite vacation ever!!!
Great Concierge, helpful and very friendly. Best recommendations. 5 Star
Located in Paris City Center, L'Hotel du Collectionneur Arc de Triomphe is within a 5-minute walk of Jacquemart-Andre Museum and within 15 minutes of other popular attractions like Musee Nissim de Camondo. This 5-star hotel has 487 rooms and welcomes guests with a restaurant, a health club, and a spa tub.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
L'Hotel du Collectionneur Arc de Triomphe's 487 rooms are soundproofed and provide espresso makers, free newspapers, and laptop-compatible safes. For entertainment, guests can enjoy flat-screen TVs. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Phones and desks are also standard.
Guests staying at L'Hotel du Collectionneur Arc de Triomphe enjoy a health club, a spa tub, and a sauna. If you drive, self parking is EUR 42 per day, and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a computer station.
We loved the location of this hotel and the staff was extremely helpful. Our stay included a delicious breakfast buffet. Very close to the Champs-Elysées and within walking distance to many attractions if you are physically fit and don’t mind the extra steps. My only reservation in giving this hotel 4 /5 is when we checked in at 14:45 on 23 Dec and had to wait an excessive amount of time for our room to be ready. We did not get into our room until 17:00 (check in is at 15:00). Aside from this, our stay was overall a pleasant experience!
Only issue was the shower handle. I was in room 550 and it was tough to open shower
Great location walking distance to Champs-Élysées and arc de triomphe. Hotel was a bit outdated. More of a 3-4 star hotel not 5 star. Room was a bit tight. No outlets near night stand. Gym had great equipment but room had poor lighting and was stuffy.
Dear Guest, We would like to thank you for your stay at the Hôtel du Collectionneur and for taking time to share your feedback with us. I am really sorry to see that you did not completely enjoy your stay with us and that our service did not meet your expectations. Just to let you know, some refurbishments are planned really soon in the hotel to modernize it. I would be more than happy to welcome you back and show you our new decoration. I would be delighted to organize every detail of another stay with us. We stay at your entire disposal for any demand or information. Sincerely, Elise Pontoizeau Guest Relations
Great overall. Location is ok. Was there for work conference, and facilities for this could have been better with space and lighting issues.
Dear Guest, We would like to thank you for your stay at the Hôtel du Collectionneur and for sharing your feedback with us. We are glad to discover that you really enjoyed your experience "Le Collectionneur" and our hotel. We are looking forward to welcoming you back in a near future, and having the pleasure of serving you again. Sincerely, Elise Pontoizeau Guest Relations
Nice hotel, clean and modern. Not exactly around the corner from the Arc, so it is not quite center of things, but it's only a 15 minute walk to it, or a five minute walk to the nearest Metro stop. Decent breakfast included in my rate.
Dear Guest, We would like to thank you for sharing your feedback with us about your recent stay at the Hotel du Collectionneur. We are glad to discover that you enjoyed your experience and hope to welcome you back. Sincerely, Clara Lefranc, Guest Relations.
Amazing customer service and great facilities I do not have an opportunity to visit the spa I’m sad about it. But have all historic places walking distance
Excellent place. We stayed there for a week. Staff was very efficient. Enjoyed every minute of our stay
Dear Guest, The Hotel du Collectionneur team thanks you for this sincere comment. We are so happy to read that everything met your expectations, and that you could enjoy Paris and its beauties! We are also delighted to know that you enjoyed your experience in our hotel. We all wish to see you again for another experience among us. Best Regards, Clara Lefranc, Guest Relations
I like the comfort of the bed. I also like the cleanliness in the rooms. The location was not as convenient as it appears. This was a last-minute booking to replace a botched up reservation at a hotel California on the Champs-Elysées in Paris.keep your eyes open for additional charges on your credit card days after departure. I had to spend a couple hours on phone trying to sort out this mess
Very bad . I don’t recommend it at all. Very bad smell coming from the bathroom every now and then.
They didn’t replace the glasses or the spoons we used until our last day. Often times would not replace the robe or towels. We could not figure out the temperature control for the a/c during the stay. The concierge was excellent.
Dear Ty, We would like to thank you for your review regarding your previous stay with us. We are truly happy that you enjoyed your stay and and more particularly our "Clés d'or" concierges. At the Hotel du Collectionneur, we take very seriously our guests feedback. Your observations are really appreciated and we appologize for this experience that does not reflect our 5 stars hotel. Dear Ty, we do hope that we will have the opportunity of welcoming you back soon in our parisian mansion. Kind regards, Lilia Lindrec Executive Assisant
Dear Guest, We would like to thank you for your stay at the Hôtel du Collectionneur and for answering our survey. We are glad to discover that you enjoyed your stay in Paris with us and that you could live the unique "Collectionneur experience". Besides, we would like to thank you for your feedback regarding the shower handle. We all remain at your disposal on the following email address : guestrelation@thegatecollection.com for any further information or request you might have for a future reservation. We look forward to welcoming you back very soon! Sincerely yours, Zoï Kolyvanou Guest Relations