Hôtel Royal Madeleine4.0 out of 5.0
Hôtel Royal Madeleine4.0 out of 5.0
Recent guest reviews
the hotel was great. everything was perfect from the time we checked in till the time we checked out. welcoming and kind staff! the housekeepers are like ninjas. I never saw them not once. they would do our room in the morning and come back in the afternoon for a second touch up. the hotel is small and cozy the pool is lovely. the bed and pillows were extremely comfortable!! the bathroom was a bit small for my preference but it was still very nice. perfectly refreshing and revitalizing. the hotel is in a very central location close to many great places near by. I felt safe walking around at night unlike other arrondissements. I was very pleased with our stay at royal madeleine!
We had a wonderful stay, 2 nights in this hotel. The room was spacious with good beds. They cleaned the room twice a day, and left chocolate every time. They really mastered the small touches which creates a good guest experience. Very friendly staff, always at your disposal. The concierge really made a difference. Good central location for us to visit many different places.
Spent 1 night at the hotel, in a small nicely decorated room which was extremely quiet. I also had time to hit the fitness room, but passed on the decent-sized pool and sauna. Overall well located, decorated and super quiet!
Had booked a superior double room but room very small and it was two single mattresses zipped together which left a seam down the middle of the bed not comfortable at all. Spa was full of 2 groups of women guest who had phones in the pool making an extreme amount of noise, there was no water for drinking gowns and towels litter the area and had our gowns removed from chair and thrown on the ground which was soaking wet. On check out this morning was due a refund of 150 euros but only 50 went through after taking to staff who where no help at all and calling the bank to sort problem, 50 minutes later still not resolved!! Had to leave as this was not cutting it fine for catching our flight home and informed taxis were on strike, no offer of help or transportation given we had to rush to try and get bus to airport. The staff and manager promised that an email would be sent of update of refund that afternoon but none sent, I am extremely disappointed and angry with lack of help and customer service. I would not choose to stay here again and it’s not a cheap option either staying here and still waiting for my MONIES and apology TERRIBLE TERRIBLE TERRIBLE
So I can generally recommend this hotel, beautfiul rooms, extremely friendly staff and a great shower. So nothing to say here. I was robbed by the dining area, standing 1 meter next to my table. It seems like it was a professional theft, as everything went really quickly and no one saw the guy - but that is exactly the problem. Being in a city that is quite famous for this, I think hotels should have at least 1-2 persons as staff who keep a close eye on people entering the facility and checking if they really are hotel guests or just oberserving the area. It could've saved me 2000 euros of personal financial loss. I understand that it is hard for the hotel to control and not everything is in the control of the hotel, but still this couldve been avoided. I'm mainly writing this review to warn people who decide to go to this hotel (which is beautiful, so go for it), that they need to keep their luggage at their chest at all times. Even in a Paris 4* Hotel you are not safe.
We never got the right room, although we were promised to for two days. Only two rooms of the type we prepaid, and both are taken - sorry. Some of the receptionists seem to have wandered unintentionally in the hospitality business. At the end, we didn't even get a refund, only some peanuts from the minibar and free drinks coupon which we never used...
I stayed here for 5 nights with business colleagues and we all had a delightful stay. Each of our rooms were decorated differently and had been recently updated. They bed, linens and toiletries were all first rate. The staff were very helpful and went out of their way to be helpful. I originally chose the hotel because it was in walking distance of a seminar that we were attending at another hotel but I fell in love with the neighborhood and will definitely stay here when I return for pleasure. All in all, it was an excellent experience!
Excellent atmosphere, great space, everyone was very welcoming. I loved the decoration, the rooms were small but beautiful and the neighbourhood was great too. Metro very close. Wine bar exactly next to the hotel. I strongly recommend it.
Paris, the most beautiful city in the world! The location of this hotel is great as you can wonder through the streets and just admire the architecture and the movement of the city, or take the cube.. For 2 nights it felt like it was our own private suite on the first floor. The pool and sauna are just that extra finishing touch, that made our stay at this hotel amazing. Overall experience is positive and recommendable, it’s clean and the staff is kind and attentive.
Stayed at the hotel for a week during a business trip to Paris. This hotel is fantastic. Perfect location -- easy walk to numerous Metro stations and St Lazare, lots of good restaurants and great shopping nearby, and easy access by foot or metro to all tourist sites. The hotel is lovely, well decorated, nice pool and sauna and restaurant/bar. Room was very well appointed, lots of outlets and data ports, strong wifi, clean and modern amenities. The staff were very friendly and helpful. Highly recommend this hotel.
- Walking distance to Boulevard Haussmann and Paris Olympia
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
Located in Paris City Centre, Hôtel Royal Madeleine is within a 5-minute walk of Boulevard Haussmann and within 15 minutes of other popular attractions like Paris Olympia. This 59-room, 4-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.
Guests can enjoy a TV and stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, and bathrobes. Other standard amenities include a minibar, an espresso maker, and free newspapers.
At Hôtel Royal Madeleine, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a business center.
Reviews from Trip Advisor
59.0% of guests recommend this hotelTotal of 68 reviews