The hotel staff members were amazing. They all spoke English and were welcoming and kind. The hotel breakfast is good, the hotel is immaculately clean, and the beds and rooms are very comfy. Love the shower as well. It was nice to come back to after walking 30,000 steps a day in Paris! I will definitely stay with Okko again when I visit Paris.
Major complaint is that the bed was just too hard for us, and no way around that. Hotel is new-ish and modern, but that also means some of the fixtures are fashionable but not real practial. Like the lighting was good but not perfect, and a modern metal headboard that clanked when you laid down, and broken desk that was never built to last. Very quiet, great breakfast, good shower.
This is my third trip to Paris and I love staying at this hotel. I stayed for 24 days and was visiting Paris for self rejuvenation. The staff were attentive kind and efficient. I appreciated their attentiveness and felt well taken care of as a woman on my own in the city. They all spoke English which made it easier for me to communicate because I don’t speak French. The blackout curtains work perfectly, beds comfy and there is an air freshener that smells just plain beautiful in other trips breakfast was included but this time it was not because I was staying for such a long time and nobody at Orbitz shared that with me. But the manager at OKKO worked out an affordable rate for me. I ended up only having breakfast at the hotel a few days as I was enjoying resting so much in that heavenly bed I was a late riser. Cleaning crew were rock stars. I appreciated their skill and the care the took in caring for me. I love not having to make the bed!!! The location was perfect. As a Brooklynite, and a Black woman I love staying in multicultural neighborhoods and the 10th Arr is a lovely immigrant neighborhood. The OKKO is perfectly nestled between Gare de L’Est, Gare du Nord the Metro and city busses which was divine! I rode public transit easily and was able to discover secret parts of the city by just getting on random busses and seeing where they took me. Thank you for the stay of a lifetime. I feel nourished!!!
Thxs for the great stay - everyone at the hotel was friendly and helpful.
The OKKO hotel was awesome in every sense of the word, from the staff who were all very friendly, to the food offered for breakfast every morning to the wine selection in the evening, EVERYTHING!!!! we very much appreciated the entire experience. The only thing that we found as "wrong" or "a problem" was that the main sink in our room was clogged so the water didn't drain like it should, we did report it twice but it didn't get taken care of but we did hear other people complain about the same problem so maybe that's just the way that sink works, I don't know. But over all, we would most definitely say there again.
I enjoyed the hotel amenities and the hotel itself. The customers service can definitely use some refining.
Great location, good club lounge
Bad location, it feels like you are on a prission place, don’t get me wrong the place inside not bad but the location unsafe and far from the tourism area, specially if you want to take a taxi from the hotel to the Eiffel Tower it’s like 50 Eu which is a lot money .
They allowed me to do a early check inn
Very Quiet & Safe area. Stylish and cleaned hotel overall. But the Breakfasts are too pricy and it's basically only finger food.
Was perfect but the entrance for tourist is confuse.
Very small room, very old bed, very small bathroom I guess if you are less than 4 feet tall you might like it, I kept hitting my head every time I took a shower, just not a place I would go back to.
Hotel is very clean and staff is very friendly. Although it is located next to the rail road "Gare de l'Est" the is no any noise.
The staff was very friendly and helpful. When we checked in, Emma was exceptionally kind and accommodating. The property is at an excellent location:steps away from public transportation. The room though cozy, is very clean, the bedding excellent and room modern. The club area is a definite bonus. The included breakfast is plentiful and delicious (it is an expanded continental breakfast) The club is spacious, modern and inviting. The club also has other times when snacks or horderves are offered. The staff speaks English well. We will undoubtedly stay here again when returning to Paris.
Great value. Clean. Excellent food. Well-located. A great option for value.
The staff is terrible (especially the 2 girls who met us on the afternoon of 12/31/2019) I spent the New Year on the street in Pramon sense of the word.Despite the fact that the hotel could have a new year, all the conditions were for this
Located in Paris City Center, OKKO Hotels Paris Gare de l'Est is within 2 miles (3 km) of popular attractions such as Palais Garnier and La Machine du Moulin Rouge. This 4-star hotel has 170 guestrooms and offers conveniences like a bar/lounge, free in-room WiFi, and a gym.
For your convenience, a buffet breakfast is served each morning for a fee. Quench your thirst with a drink at the bar/lounge.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Espresso makers, safes, and phones are other standard amenities.
OKKO Hotels Paris Gare de l'Est offers a gym, a sauna, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
The hotel staff members were amazing. They all spoke English and were welcoming and kind. The hotel breakfast is good, the hotel is immaculately clean, and the beds and rooms are very comfy. Love the shower as well. It was nice to come back to after walking 30,000 steps a day in Paris! I will definitely stay with Okko again when I visit Paris.
Major complaint is that the bed was just too hard for us, and no way around that. Hotel is new-ish and modern, but that also means some of the fixtures are fashionable but not real practial. Like the lighting was good but not perfect, and a modern metal headboard that clanked when you laid down, and broken desk that was never built to last. Very quiet, great breakfast, good shower.
Hello Larry,Thank you for taking the time to write us this review. We are very happy to hear from our guests and use this information to improve our product. We apologize if the room was not up to your expectations! We thank you for your good rating! We hope to do a perfect job during your next stay. Sincerely
This is my third trip to Paris and I love staying at this hotel. I stayed for 24 days and was visiting Paris for self rejuvenation. The staff were attentive kind and efficient. I appreciated their attentiveness and felt well taken care of as a woman on my own in the city. They all spoke English which made it easier for me to communicate because I don’t speak French. The blackout curtains work perfectly, beds comfy and there is an air freshener that smells just plain beautiful in other trips breakfast was included but this time it was not because I was staying for such a long time and nobody at Orbitz shared that with me. But the manager at OKKO worked out an affordable rate for me. I ended up only having breakfast at the hotel a few days as I was enjoying resting so much in that heavenly bed I was a late riser. Cleaning crew were rock stars. I appreciated their skill and the care the took in caring for me. I love not having to make the bed!!! The location was perfect. As a Brooklynite, and a Black woman I love staying in multicultural neighborhoods and the 10th Arr is a lovely immigrant neighborhood. The OKKO is perfectly nestled between Gare de L’Est, Gare du Nord the Metro and city busses which was divine! I rode public transit easily and was able to discover secret parts of the city by just getting on random busses and seeing where they took me. Thank you for the stay of a lifetime. I feel nourished!!!
Hello Jeanine,Thank you for taking the time to write this review . We are happy to read that we are one of the exceptions. Thank you for mentioning the kindness of the staff, as they work to make our guests' stay an optimal experience. Customer satisfaction is our priority! We hope to see you soon at OKKO HOTELS Paris Gare de L'Est.
Thxs for the great stay - everyone at the hotel was friendly and helpful.
Dear, Thank you very much for your comment, It was a pleasure to receive you and we will be happy to welcome you for a future stay, Thanking you Best Regard
The OKKO hotel was awesome in every sense of the word, from the staff who were all very friendly, to the food offered for breakfast every morning to the wine selection in the evening, EVERYTHING!!!! we very much appreciated the entire experience. The only thing that we found as "wrong" or "a problem" was that the main sink in our room was clogged so the water didn't drain like it should, we did report it twice but it didn't get taken care of but we did hear other people complain about the same problem so maybe that's just the way that sink works, I don't know. But over all, we would most definitely say there again.
Dear Madam, Thank you very much for your excellent experience feedback and we will take your comments into account. See you soon at OKKO HOTELS! Best regards, Maurine
I enjoyed the hotel amenities and the hotel itself. The customers service can definitely use some refining.
Dear customer, Thank you for your constructive feedback. We will make our team aware of this. We are delighted that you enjoyed your stay. See you soon at OKKO HOTELS Best regards
Great location, good club lounge
Dear customer, Thank you for this perfect rating, we are happy that you liked the concept of the hotel and its location and our services. Thank you for your return, we will be delighted to meet you at OKKO Paris Gare de L'Est. Best regards
Dear Hughey,Thank you very much for your enthusiastic return! We are happy to read that our team has made your stay more enjoyable. See you soon at Okko Hotels!Best regards