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  • Free WiFi in rooms and ...
  • Free parking
  • Onsite dining
  • Spa

Recent guest reviews

This is a unique property. It's a beautiful setting and splendid place to get away. The staff is wonderful. I have to especially complement Julio and JJ who were great as our drivers. Henry the concierge and Senor Castro who step in and provided a wonderful meal for the Mahi Mahi we caught. With personal service as we found at this Secrets you can over look that it's hilly and walking vs. riding the van service is something not all us can do. This is a place I would return to! The diving, fishing and other excursions where excellent.

It was amazing the hotel was beautiful views amazing and the staff was great! The hibachi restaurant was the best however they needed stronger drinks but since it was all inclusive just order a shot on the side.

The staff really makes this place. Everything about the hotel is FANTASTIC: the beach, the rooms, the staff. My only compliant is that perhaps there could be more shuttles during busier times.

We stayed at Secrets Papagayo to celebrate our wedding anniversary. It was a wonderful stay, very quaint and peaceful. We reserved a Preferred Guest room, which gave a few additional amenities like a private bar/lounge and advanced cabana reservations (very important for me, as I am very sensitive to the sun). The one complaint I had is that the resort's Unlimited Connectivity app to make free phone calls/texts did not work for our entire stay. I brought this up to our Preferred Club concierge on two separate occasions, and the response was a very tepid "Yes, we are having problems." Since Unlimited Connectivity is supposed to be one of the resort's selling points, I was dismayed at the lack of urgency the concierge had to find out what happened, or how to remedy it. Fortunately we had wifi, so we could still send emails. We tried out every restaurant on site, and were pleased with all of them. Our room was very comfortable, and the concierge delivered a complimentary bottle of sparkling wine on our anniversary. The beach is small and had jellyfish in the waters, so we didn't swim at the beach, but the swimming pool (and swim up bar!) made up for that. All in all, it was a very pleasant stay.

Best All Inclusive we've ever stayed at! The staff just puts the ambiance and attentiveness over the top for this Secret's location. Best customer service we have ever experienced.

Nice resort, awesome staff, great views, hope to return :)

Nice resort, on beach, good food and restaurants, only issue would be that the property is very hilly and you get a workout walking around

i read the reviews about the hotel and how spread out it was.Yes there is a lot of hills but i never waited more than 5 minutes for the shuttle.i chose to stay on an upper room bungalow. the food was outstanding in all of the restaurants.rooms were very clean.

This is not a 4 star hotel. The black sand beach is rocky, full of coral & jelly fish. It's unsafe. I deeply cut my foot on coral when I went into the water. The sand is hard, not soft sand to put your toes in. The mosquitos there were out of control. We all got bit. I feared I contracted Zika. Staff were great except for 2, one who looked miserable but she made a killer iced coffee. The other was a bartender who cut me off after 2 drinks for mispronouncing his name. His coworker told me wrong on how to say his name- it was spelled like Gorenier(?). I did not say anything to him for cutting me off. I had done nothing but sit at the bar taking photos of my friends playing basketball, while drinking water. (Also the entire hour he went on lunch break, I sat at the pool bar drinking water). I kept to myself yet he actually told my friends "I don't like her" and I heard him say it. The entire ordeal with offensive. By the end of the day, the pool is disgusting with a sunscreen film and dingy water. Upon check in, my friends told me they were forced to spend 30 minutes listening to a time share presentation. This really made me angry. I picked this hotel for us 4 and 100% regret it. The room was nice. It was kind of small, but sufficient. The room looked clean until you walked on it barefoot and looked at the bottom of your feet. This place has a serious ant problem. I ate breakfast on my balcony and ants were crawling up my legs before I was halfway done. It was disgusting.

Other than a few setbacks due to Tropical Storm Nate, my wife and I had a wonderful time. The staff was very attentive.

Beach was not so nice a lot of bugs but overall good resort

Loved Secrets, lots of hills for walking, but shuttles all over, rainy season, our room was beautiful, but air conditioner needed filter change, had mildew smell..very accommodating, food was fabulous, alot of choices..would recommend, Lots to do if you want, or just relax if that suits you too..

The staff is extremely friendly! Almost all rooms are detached from one another so it feels like you have your own little casita. The food was delicious at all the restaurants and the entertainment team had activities running all day long. Wonderful experience! I would definitely go back!

The hotel was very nice, but had to call a shuttle to do anything. You want breakfast , call a shuttle. You want to go swimming, call a shuttle. You get ready to go to you room, call a shuttle. You want to get ice, you have to call. I got tired of having to call someone to do anything. There is also no entertainment to speak of. Other than that everything was good. The food was good and the rooms were very nice. The staff was great.

Multiple sales pitches for additional stays. Concierge ignored us after 1st day. 2-4 calls to our room each time we ordered room service. Only a few staff members were rude, the rest were great.

My husband and I had a very relaxing stay over Christmas at the Secrets Papagayo Resort. The views of the bay are just stunning, and we sometimes used one of the shuttles (which were very efficient and always available) to get to our room just to enjoy it without the effort of actually walking up a hill. Our room was right across from the spa, which featured wonderful massages and is located near a quiet pool, beach and restaurant. For people, who are looking for a more lively scene, the main pool area is the place to be. The staff was always very friendly and went out of their way to accommodate us. Lots of activities were scheduled throughout the day. And the restaurant and food options were imaginative and yummy. We will plan another visit for sure.

Great.gottired of lunch choices.otherwise food was good.staff friendly.great place to relax.thought spa prices were high.beach fantastic,collected shells(left them there).we will vacation there again.

Gorgeous views, excellent service, and very caring staff are the highlights of Secrets Papagayo. The resort is not huge, which gives a more personal feel. The staff are constantly asking what more you need, & when they started to notice I was traveling alone (on a personal retreat), they offered extra friendship and conversation. The beach is a black, silt-like sand with cloudy-ish water, so do not expect the Caribbean. It's also public property, so local vendors wander through selling souvenirs, but none were hostile and it seemed that the resort staff kept a close eye on them. The Rainy Season makes for fewer tourists (the place felt about half full most of the time), and more positives: lush green everywhere and a mandatory afternoon rain break almost every day. The sunny mornings gave plenty of chances for swimming, and some afternoons the rain was brief and allowed for a clear evening. Take the sunset kayak tour! A local told me August is absolutely the BEST time to visit. I really loved Costa Rica!

Playa Arenilla Papagayo Guanacaste

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located within a leisurely stroll of Playa Panamá, Secrets Papagayo Costa Rica - Adults only - All Inclusive is within a 10-minute drive of Playa Hermosa. This 202-room, 4.5-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 4 restaurants.


Dining

This property is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 202 air-conditioned rooms provide free minibar items, furnished balconies or patios, and coffee makers. Guests can expect free WiFi and 48-inch LED TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also standard.


Property features

Guests of Secrets Papagayo Costa Rica - Adults only - All Inclusive have access to a full-service spa, 2 outdoor pools, and a fitness center. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this adults-only property include a sauna, an outdoor tennis court, and free WiFi in public areas.

Room options

Standard Panoramic View

King 1 | Sleeps 2

Preferred Club Honeymoon Suite

King 1 | Sleeps 2

Preferred Club Presidential Suite

King 1 | Sleeps 2

Preferred Club Bungalow Suite King Ocean View

King 1 | Sleeps 2

Guest reviews for Secrets Papagayo Costa Rica - Adults only - All Inclusive

Everyone (18) Couples (4)
5
Friends

This is a unique property. It's a beautiful setting and splendid place to get away. The staff is wonderful. I have to especially complement Julio and JJ who were great as our drivers. Henry the concierge and Senor Castro who step in and provided a wonderful meal for the Mahi Mahi we caught. With personal service as we found at this Secrets you can over look that it's hilly and walking vs. riding the van service is something not all us can do. This is a place I would return to! The diving, fishing and other excursions where excellent.

By on Jun 23, 2019

Review comment responded on Jun 24, 2019

Dear Anonymous, Greetings from the marvelous Costa Rica. Thank you for taking the time to share your experiences with the Orbitz community. It was a pleasure to host your holiday. I very much enjoyed reading your comments, as I am sure many others will too. I understand that you have many options when choosing where to spend your vacation and it is an honor that you chose our resort. We will be glad to host you again! Marcela Zúñiga A. Quality and Social Media Manager

5
Everyone

By on May 12, 2019

5
Everyone

It was amazing the hotel was beautiful views amazing and the staff was great! The hibachi restaurant was the best however they needed stronger drinks but since it was all inclusive just order a shot on the side.

By , from New York on Oct 4, 2018

Review comment responded on Oct 10, 2018

Dear Ash, Greetings from the colorful Costa Rica.Thank you very much for staying with us at Secrets Papagayo Costa Rica. We are very pleased to know that our services and facilities could exceed your expectations, these are very gratifying news for all this great team. Our great commitment is to provide an excellent service to each and every one of our guests. We would like to have the opportunity to serve you again on your next trip to Secrets Papagayo. Warm regards Marcela Zúñiga A. Quality Manager & Social Media

5
Everyone

By on Oct 2, 2018

5
Everyone

The staff really makes this place. Everything about the hotel is FANTASTIC: the beach, the rooms, the staff. My only compliant is that perhaps there could be more shuttles during busier times.

By on Sep 5, 2018

Review comment responded on Sep 5, 2018

Dear Anonymous, Greetings from the exotic Costa Rica! Thank You very much for your recent visit and for taking the time to write this kind review, t is surely very important for us, it was a true pleasure to serve you for your holidays, we feel really happy to know you enjoyed with our team, we feel humbled for such words!  Thank you veery much again. Marcela Zúñiga A. Quality Manager & Social Media

4
Everyone

We stayed at Secrets Papagayo to celebrate our wedding anniversary. It was a wonderful stay, very quaint and peaceful. We reserved a Preferred Guest room, which gave a few additional amenities like a private bar/lounge and advanced cabana reservations (very important for me, as I am very sensitive to the sun). The one complaint I had is that the resort's Unlimited Connectivity app to make free phone calls/texts did not work for our entire stay. I brought this up to our Preferred Club concierge on two separate occasions, and the response was a very tepid "Yes, we are having problems." Since Unlimited Connectivity is supposed to be one of the resort's selling points, I was dismayed at the lack of urgency the concierge had to find out what happened, or how to remedy it. Fortunately we had wifi, so we could still send emails. We tried out every restaurant on site, and were pleased with all of them. Our room was very comfortable, and the concierge delivered a complimentary bottle of sparkling wine on our anniversary. The beach is small and had jellyfish in the waters, so we didn't swim at the beach, but the swimming pool (and swim up bar!) made up for that. All in all, it was a very pleasant stay.

By , from Brooklyn, NY on Sep 4, 2018

Review comment responded on Sep 5, 2018

Dear Michelle, Greetings from the exotic Costa Rica! Thank you for staying with us and for your review. The feedback from our guests allows us to deliver a better service, please be sure we will have into account your remarks about the Unlimited Connectivity App and the actitud of the concierge. Thank you for helping us to make it better, we hope to welcome you back to enjoy the improvements. Kind regards, Marcela Zúñiga A. Quality Manager & Social Media

5

best all inclusive we've ever stayed at! the staff

Everyone

Best All Inclusive we've ever stayed at! The staff just puts the ambiance and attentiveness over the top for this Secret's location. Best customer service we have ever experienced.

By , from Florida on Aug 31, 2018

Review comment responded on Sep 3, 2018

Dear Dan, Many thanks for your review. I'm happy to hear that you had an amazing stay with us. We appreciate that you have taken the time to share your comments with future travelers and guests. We hope that you will chose to return to Secrets Papagayo again in the near future. Best regards,

5
Everyone

Nice resort, awesome staff, great views, hope to return :)

By on Aug 25, 2018

Review comment responded on Aug 27, 2018

Dear Anonymous, Thank you for choosing Secrets Papagayo Resorts & Spa and providing us with your review. We are delighted to learn that you enjoyed your stay with us. It was a pleasure to host you. Thank you for recommending our resort. We are looking forward to welcoming you back again.

4
Everyone

Nice resort, on beach, good food and restaurants, only issue would be that the property is very hilly and you get a workout walking around

By on Jul 7, 2018

Review comment responded on Jul 9, 2018

Greetings from the colorful Costa Rica! Thank you very much for taking the time to write this detailed and beautiful review and for recommending us It is very important for us at Secrets Papagayo Costa Rica to have your valuable opinion. We hope it's not too long before you decide to visit us again! Don't hesitate to contact us to plan your next getaway. All the best Marcela Zúñiga A. Quality & Social Media Manager

5

nice well kept hotel not far from the airport

Couples

i read the reviews about the hotel and how spread out it was.Yes there is a lot of hills but i never waited more than 5 minutes for the shuttle.i chose to stay on an upper room bungalow. the food was outstanding in all of the restaurants.rooms were very clean.

By , from long island n.y on Mar 20, 2018

Review comment responded on Mar 26, 2018

Dear Gschwenk, Greetings from the paradise! Thank you so much for your compliments. We truly appreciate your words and are proud you have had a Pura Vida experience at Secrets Papagayo from start to finish! We can’t wait to see you again soon. Sincerely, Marcela Zúñiga A. Quality & Social Media Manager

Secrets Papagayo Costa Rica - Adults only - All Inclusive

Playa Arenilla, Papagayo, Guanacaste 50503
url importing https://www.orbitz.com/Papagayo-Hotels-Secrets-Papagayo-Costa-Rica---Adults-only---All-Inclusive.h10650279-p2.Hotel-Reviews