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Hotel El Panama Convention Center & Casino

4.0 out of 5.0

Recent guest reviews

The only problem we had this time: there was NO hot water in in the facility for 2 days. Calling the front desk was a hassel. Otherwise room confort was superior and it was very clean

No cleaner, hair dry damage, coffe macker no work, no service cleaner, funiture dary, floor dury and look like a room that is no used long time. The room of this hotel is like 2 to 3 start.

Bad a/c first Room, leaking (water coming out everywhere) shower on second Room. Awesome restaurant, traditional pizzas.

My friends stayed elsewhere and always wanted to come to my hotel for swimming and meals. I even had fun with the front desk employees. Special thanks to Jezabel for extra help with my bags.

Classic hotel with great location in Panama City. Have to go back now that the subway is open since it will be easier to get around to other areas from Via Espana.

It was a nice surprise for me. The pool area is great. It has a few restaurant options in the hotel and around it. I stayed near the pool area and it was very comfortable yet quite.

The hotel is beautiful, elegant, confortable and ubicated on the Center of Panama city. It is perfect for congress and conventional activities.

Everything was perfect... The room, food and atmosphere was breathtaking... A special thanks to El senor Juan at reception.... You made sure my stay was perfect... I stayed 12 days... On the 8th FL.... I can't wait to get back....

All I have to say is thank u for an amazing experience.... I stayed 12 days in room 825...Everything was perfect.. Personally I would like to thank El senor Juan from reception... You always made sure I was comfortable... The room, food and total experience was great.. I loved the location... I recommend this hotel....

First of all they are a real pain when it comes to having your guests come to the hotel. They gave me an issue with my girlfriend and wanted to charge me to bring her to my room or the pool. They have taxi drivers bugging you every time you walk out the hotel which was a real havoc

The El Panama is in an area with many newer hotels. Our room was clean and large, with a great view of the pool area. There were some odd contrasts. The room had been painted in pleasing, muted tones. But it was a lousy paint job in many places. The painters obviously had not used masking tape, so lines that should have been straight were jagged and messy. Loud music came from the pool/restaurant area all afternoon on Saturday, until 5 p.m. (Don't they take siestas in Panama?) Then again, the music was very loud later and lasted until 3:00 a.m. Members of the staff were helpful and friendly.

EVERYTHING WAS GOOD, SECURITY, COMFORT, FOOD. ONLY ONE PROBLEM, AT 9 AM IN THE MORNING THERE WAS LOUD CONSTRUCTION NOISE IN THE ROOM. WE CAME FOR BUSINESS AND OUR MEETING WAS AT 11, SO WE WENT TO WAIT OUT THE TIME IN THE RESTAURANT. THIS WAS THE ONLY ISSUE WE HAD. THE STAY WAS COMFORTABLE AND THE AREA EASY ACCESSIBLE, GOT A PHONE CHIP FOR US$ 1.OO AND ATE AT LOCAL RESTAURANT GOOD LOCAL FOOD. VISITED A BEAUTIFUL CATHOLIC CHURCH JUST AROUND THE CORNER.

very nice experience. clean rooms, nice staff. everything was perfect. we really like it.

Just Perfect! If I have to come back to Panama, I'll stay in El Panama again.

Newly renovated, great pool, responsive, central location in Panama City, but.....the construction of the subway on Via Espana and elsewhere in the city has made traffic a nightmare in the central part of Panama City. Unfortunately for Hotel El Panama they are right in the center of the insanity. It would probably be better to stay to the west of the city and only brave a trip to the east when you leave for the airport. So until the construction of the subway is done...location 1; room cleaniness 4; room comfort 3 (on arctic air conditioner or off ); staff 5; value 4.

I arrive at 330 too the hotel my room. Was not clean the bathroom was Dorthy. I wen to the store and purchase bleach to clean it...the room. Service take long and the food was cold .. i was in room 203 then 303 the air conditions was very loudly. I was up at 3am. And could not go back too sleep so i went down too the front dest they move me to another room that one was ok.

We arrived the first night to hear that our rooms that I had reserved over 6 months in advance had been given away. They provided transportation to an alternative hotel that was nice, but definitely note the same as El Panama Hotel. We were able to get our rooms the next morning, which was great and the pool setup is amazing; we only wished the pool was open longer. Great casino connected to it, which provided hours of fun in the evening. I would definitely recommend to anyone, but would fully disclose that there's no guarantee you'll have your room available when you arrive.

After a rocky start of not being able to get into my room for 2 1/2 hours, when I finally was put in my room, it was worth the wait. The staff is great, accommodations are wonderful and the hotel is being renovated to stay in line with the more trendier hotels. The Lobby is absolute beautiful, business center is convenient and the restaurant is great. What more can you ask for.

good

THE HOTEL WAS GREAT.. THE ROOM WAS VERY LARGE AND HAD A GREAT VIEW OF THE CITY SKYLINE.. WE SPENT ALOT OF TIME SITTING AND LOOKING OUT THE HOTEL WINDOW. THE SHOWER WAS AWESOME.. TONS OF HOT WATER... I TOOK TWO SHOWERS A DAY JUST FOR THE HOT WATER..!!! THE LOBBY WAS BEAUTIFUL.. THE STAFF WAS VERY FRIENDLY AND VERY PROFESSIONAL.. I HAVE NEVER HAD SUCH A GREAT TIME AT A HOTEL.. THE POOL WAS AWESOME WITH THE BAR RIGHT NEXT TO IT.. I LOVED STAYING IN THE HOTEL... IT WAS CLOSE TO EVERYTHING.. AND THE ATTENDANTS HELPED WITH THE TAXI'S.. REALLY .. I DIDNT WANT TO COME HOME!!!! THE HOTEL WAS VERY CHILD FRIENDLY.. I WOULD RECOMMEND THIS HOTEL FOR FAMILIES. THE BEDS WERE AWESOME.. HUGE AND COMFORTABLE WITH A NICE FLAT SCREEN ON THE WALL WITH SOME ENGLISH SPEAKING STATIONS VIA CABLE... WATCHED SOME CARTOONS... LOVED IT...!!

Via Espana 111 Panama City Panama

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Casino

Hotel El Panama Convention Center & Casino places you next to Via Espana and within a 10-minute walk of National Shrine of the Heart of Mary. This 344-room, 4-star hotel has 3 restaurants, a casino, and an outdoor pool. In central Bella Vista, the hotel is also close to Metropolitan Cathedral of Panama and Multicentro Panama.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room. Start your day off with buffet breakfast, available for a fee.


Rooms

Hotel El Panama Convention Center & Casino's 344 rooms are air-conditioned and provide refrigerators, coffee makers, and phones. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Desks are also standard.


Property features

Hotel El Panama Convention Center & Casino features a casino, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a fitness center, free WiFi in public areas, and 25 meeting rooms.

Room options

Junior Suite, Pool View

Full 2 | King 1 | Sleeps 4

Executive Room, 1 Bedroom, City View

King 1 | Full 2 | Sleeps 4

Cabin, Poolside

Full 2 | King 1 | Sleeps 4

Suite, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Hotel El Panama Convention Center & Casino

Everyone (4) Business (9) Couples (5) Family (4) Other (3) Friends (3)
4

nice hotel close to financial district

Everyone

The only problem we had this time: there was NO hot water in in the facility for 2 days. Calling the front desk was a hassel. Otherwise room confort was superior and it was very clean

By , from Texas on Mar 18, 2017

Review comment responded on Mar 20, 2017

Dear Foncho, Please accept our appologies, the hot water shortage during your stay was due the installation of our solar water heater system as part of our commitment to care for our environment. We are glad to know you liked the confort and cleanliness of our rooms. We want to tank you for your comments and we will adress your suggestions for a better service at our front desk.

3
Everyone

No cleaner, hair dry damage, coffe macker no work, no service cleaner, funiture dary, floor dury and look like a room that is no used long time. The room of this hotel is like 2 to 3 start.

By on Sep 10, 2016

Review comment responded on Sep 12, 2016

Dear Guest, in first place we would like to thank you for choosing us during your stay, and thank you for your honest coments. We are undergoing a series of maintenance processes in our rooms in order to offer better comodities to our customers, but we apologize for any inconvenience caused during your stay and invite you to give us an other chance the next time you visit Panama so we can provide you an experience you can remember.

3

big old hotel

Everyone

Bad a/c first Room, leaking (water coming out everywhere) shower on second Room. Awesome restaurant, traditional pizzas.

By , from on Apr 8, 2016

Review comment responded on Apr 19, 2016

Dear Guest: We are glad you liked our meals at the restaurant, we are grateful for you recommendations about air condition; probably you will not find the same problem on your return. Please come back soon.

5

great swimming pool in the heart of the city

Everyone

My friends stayed elsewhere and always wanted to come to my hotel for swimming and meals. I even had fun with the front desk employees. Special thanks to Jezabel for extra help with my bags.

By on Mar 13, 2016

Review comment responded on Mar 18, 2016

Dear Customer, Thanks for your comments. We really appreciate it and giving you the best experience is our priority. You are welcome to come again.

5

love el panama!

BusinessTravelers

Classic hotel with great location in Panama City. Have to go back now that the subway is open since it will be easier to get around to other areas from Via Espana.

By on Nov 18, 2015

4

classic hotel with great facilities

BusinessTravelers

It was a nice surprise for me. The pool area is great. It has a few restaurant options in the hotel and around it. I stayed near the pool area and it was very comfortable yet quite.

By on Aug 12, 2015

5

awesome famiy trip

BusinessTravelers

The hotel is beautiful, elegant, confortable and ubicated on the Center of Panama city. It is perfect for congress and conventional activities.

By on Jul 21, 2015

5

amazing

Families

Everything was perfect... The room, food and atmosphere was breathtaking... A special thanks to El senor Juan at reception.... You made sure my stay was perfect... I stayed 12 days... On the 8th FL.... I can't wait to get back....

By on Nov 25, 2014

5

speechless

Singles

All I have to say is thank u for an amazing experience.... I stayed 12 days in room 825...Everything was perfect.. Personally I would like to thank El senor Juan from reception... You always made sure I was comfortable... The room, food and total experience was great.. I loved the location... I recommend this hotel....

By on Nov 25, 2014

4

ok hotel

Singles

First of all they are a real pain when it comes to having your guests come to the hotel. They gave me an issue with my girlfriend and wanted to charge me to bring her to my room or the pool. They have taxi drivers bugging you every time you walk out the hotel which was a real havoc

By on Apr 1, 2014