Skip to main content
Beginning of main content

Eurostars Panama City

4.0 out of 5.0

Recent guest reviews

Good location in Panama City. Short cab ride to Casco Viejo.

I think is a good hotel, the rooms are so comfortable and the location is excellent. Great view from rooms.

Five star hotel facility, three star service. Information only, this is not unexpected in Panama. The hotel staff is very nice, but clueless on how to run a their operation. If you need to move rooms because your internet does not work, good luck. if you need a wakeup call, you will not get one.

For the last 5 years, I have been staying at the Sonesta, every time I have to make a stop to visit customers in South America. This time, I realized the hotel changed name and administration. I prefer to believe that is a transition period but I never thought that the quality of the products would change that much. Well, I was wrong. The swimming pool was not clean, orange juice was not natural, elevators are not enough, etc...

It's a tall building in downtown Panamá City close to Via España, many banks and multiple stores. Previously it was the Royal Sonesta acquired by the European chain Eurostars. Large rooms, good customer services, easy accesible even by the Undeground. You can easey find also good ring good restaurants. If you are renting a car don't forget to buy a sim car and use Waze. I'm very satisfied with this hotel.

the air conditioning was not working adecuatelly, on top of that the hotel was really good

Hotel is nice, great pool on 26th floor, great view and free breakfast is okay!!! The elevators were not working well and kind of scary!! They would shake alot an would wait 10 mins sometimes. Staff is awesome!! It will be a nice hotel if the whole hotel was clean not just the parts that most people see. Constant beep in lobby by waiting area?? After sleeping in a tent anything would be great!! Lol I do like the hotel just needs some work!!

Hotel was great value when booked but no shuttle doubles the price of a one night stay

It's a new hotel but seems like they had a very low occupancy We entered late but seemed empty

Hotel staff was very nice and helpful. When you first check in they greeted up with a nice cup of melon juice which was much needed was it was very hot outside. The room was clean and had a nice view. There breakfast buffet was good the rooftop pool was great also they played really nice music up there. My overall experience of the hotel was amazing I had a nice time. I will be visiting soon and hotel Royal sonesta would me my first choice

Excellent, Excellent, Excellent. The staff in particular was phenomal. From the reception desk to Harry the gym/spa attendant who gave me the low down on where to go and what to do as well as a short history lesson on Panama, everyone was professional, genuinely happy and always helpful. The room was beautiful and well maintained and the views from the 14th floor were great. A lot of travelers stay in Casco Viejo but we really enjoyed being in the middle of the city because it was more of a genuine Panamanian experience not to mention that Casco Viejo is a $5 Uber ride from the hotel (yes, they have Uber in Panama).

No water one day. 7 hr hike in rainforest with no hot water when we returned, didn't shower till following day, late morning. One computer no mouse, the other computer frozen and never worked. Cleaning person, ate special chocolates we brought and rewarded ourselves with at end of each day. All lights off on floors with amenities...creepy

The staff at this hotel exceeded all expectations. I was like a home away from home, they made me feel so comfortable in all the aspect. Will definitely stay there again .

Room was very spacious, modern and clean. loved the bathroom and shower, never had any hot water problems. Room did need an additional chair and possibly a table. Did not check out other floors but the floor we stayed in (13) had its own little lobby with a new iMAC for public use. Valet parking was very efficient, never had to wait long to leave or get the car. Location can not be better close to metro station, restaurants, supermarket, stores, casino and other hotels. very safe location. Breakfast included with room was excellent, good mix of hot and cold food along with fresh fruit. Staff was totally helpful,friendly and willing to please (note: Spanish is our 1st language which allowed us to communicate with almost everyone). Only con is that the hotel casino was not operating and staff was not able to say when it would open. There is no entertainment and bar and restaurant are pretty much deserted...but there is plenty of that close by. I would definitely stay here again, even without the casino or entertainment.

- ROOM: size: very nice; bed very comfortable; housekeeping needs to pay more attention to detail (soap and towels were not change when a different person was doing the room); need dusting on the desk; clean bathroom counter; I asked for smaller towels & even tipped the room attendant - she never came back - RESTAUANT: needs help; touch up paint where needed; nice view; too much light in dinning room at night; bar needs more lighting at night, too much of wasted space (bar); dinner: food was good, ceviche was a little too spicy, need to balance out the proportion when there are two fish dishes ordered (big fish compared to a smaller fillet), flan was too "hard"; breakfast has a nice variety-staff needs to pay more attention to detail (move faster; listen to requests, host/hostess needs to manage the flow of guests better) - LOBBY: nice - STAFF: friendly

We spent 6 + 2 days to Sonesta and averything was ok airconditioning to high!

We had a great experience at this hotel. It was located well - a short walk to a good size grocery store, the Metro, and several good restaurants. Nothing great or bad about the neighborhood really, but it seemed to be right in the center of everything we wanted so it was easy to get around from here. The room was good sized, super clean, really comfy bed and great shower. Small but nice rooftop pool. Decent breakfast buffet. Nice gym and sauna/spa. We were there for 4 nights and would definitely consider staying again. The Casino isn't open yet, but seems to be close to finished.

Calle Ricardo Arias Panama City Panama

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Outdoor pool

Eurostars Panama City places you next to Via Espana and within a 10-minute walk of National Shrine of the Heart of Mary. This 4-star hotel welcomes guests with 300 rooms and conveniences like an outdoor pool, free in-room WiFi, and free valet parking. In central Bella Vista, the hotel is also close to Metropolitan Cathedral of Panama and Colonial Religious Art Museum.


Dining

Enjoy a leisurely bite to eat at Daily 26, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.


Rooms

All 300 air-conditioned rooms provide iPod docks, minibars, and laptop-compatible safes. Guests can expect 47-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of Eurostars Panama City have access to an outdoor pool, a health club, and a spa tub. You can take advantage of free valet parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Double Room Single Use (Skyline)

Full 1 | Sleeps 1

Double Room (Skyline)

Full 1 | Sleeps 2

Family Triple Room

Twin 3 | Sleeps 3

Family Quadruple Room

Twin 4 | Sleeps 4

Guest reviews for Eurostars Panama City

Everyone (10) Couples (4) Family (1) Friends (1) Other (1)
5

nice hotel and accomadating staff.

Everyone
Hotel window view.

Good location in Panama City. Short cab ride to Casco Viejo.

By , from NJ on Mar 18, 2017

4

nice hotel, comfortable rooms.

Everyone

I think is a good hotel, the rooms are so comfortable and the location is excellent. Great view from rooms.

By , from Mexico on Feb 10, 2017

2

could be a five star hotel.

Everyone

Five star hotel facility, three star service. Information only, this is not unexpected in Panama. The hotel staff is very nice, but clueless on how to run a their operation. If you need to move rooms because your internet does not work, good luck. if you need a wakeup call, you will not get one.

By on Jan 9, 2017

2

new administration

Everyone

For the last 5 years, I have been staying at the Sonesta, every time I have to make a stop to visit customers in South America. This time, I realized the hotel changed name and administration. I prefer to believe that is a transition period but I never thought that the quality of the products would change that much. Well, I was wrong. The swimming pool was not clean, orange juice was not natural, elevators are not enough, etc...

By , from Montreal on Dec 5, 2016

5

excelent choice in panamá city

Everyone

It's a tall building in downtown Panamá City close to Via España, many banks and multiple stores. Previously it was the Royal Sonesta acquired by the European chain Eurostars. Large rooms, good customer services, easy accesible even by the Undeground. You can easey find also good ring good restaurants. If you are renting a car don't forget to buy a sim car and use Waze. I'm very satisfied with this hotel.

By , from Costa Rica on Dec 4, 2016

4

nice hotel in down town

Everyone

the air conditioning was not working adecuatelly, on top of that the hotel was really good

By on Sep 23, 2016

Review comment responded on Sep 26, 2016

Good Morning Dear Guest, We apologize for the inconvenient during your stay with us with the air conditioning and the same time, thank you so much for your comments, because is a opportunity for improve all of aspects us away from our quality policies. We are working to keep a good service as always, but we are sure we can do better, because our main goal is exceed your expectations. Thanks for choosing us! We hope you'll visit us again very soon... Best Regards!

4

good but not great.

Everyone

Hotel is nice, great pool on 26th floor, great view and free breakfast is okay!!! The elevators were not working well and kind of scary!! They would shake alot an would wait 10 mins sometimes. Staff is awesome!! It will be a nice hotel if the whole hotel was clean not just the parts that most people see. Constant beep in lobby by waiting area?? After sleeping in a tent anything would be great!! Lol I do like the hotel just needs some work!!

By , from Texas on Sep 19, 2016

Review comment responded on Sep 21, 2016

Good Afternoon Mr. Chad, We apologize for the inconvenient during your stay with us and the same time, thank you so much for your comments, because is a opportunity for improve all of aspects us away from our quality policies. We are working to keep a good service as always, but we are sure we can do better, because our main goal is exceed your expectations. Thank you for your comments. Best Regards!

5

a fair distance airport which nearly doubles price

Everyone

Hotel was great value when booked but no shuttle doubles the price of a one night stay

By , from Tampa on Aug 21, 2016

Review comment responded on Sep 2, 2016

Good Afternoon Mr. Gerald, Thank you so much for your comments. We hope you come back again. Best Regards!

4

banking area ok

Everyone

It's a new hotel but seems like they had a very low occupancy We entered late but seemed empty

By , from Miami on May 15, 2016

Review comment responded on Jun 1, 2016

Good Afternoon Mr. Raymond, Thank you so much for your comments, we are very happy your stay with us has been enjoyable. We are working every day for to keep a good quality service level. We hope you'll visit us again very soon... Thanks for choosing us! Best Regards! Royal Sonesta Panamá

5

amazing hotel with great staff

Everyone

Hotel staff was very nice and helpful. When you first check in they greeted up with a nice cup of melon juice which was much needed was it was very hot outside. The room was clean and had a nice view. There breakfast buffet was good the rooftop pool was great also they played really nice music up there. My overall experience of the hotel was amazing I had a nice time. I will be visiting soon and hotel Royal sonesta would me my first choice

By , from Los angeles on Feb 18, 2016

Review comment responded on Mar 3, 2016

Good Afternoon Mrs. Nesie, Thank you so much for your comments, that motive us to continue working for to give you a quality service. The Royal Sonesta Hotel family feels very pleased you have been an excellent stay with us. We'll hope you visit us again. Best Regards!