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Eurostars Panama City

Property class: 4.5

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Photo gallery for Eurostars Panama City

Restaurant
Restaurant
Exterior
Room
Food and drink

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle Ricardo Arias, Bellavista Via Espana, Panama City, Panama, 0
  • Place, Via Espana
    ‪1 min walk‬
  • Place, Iglesia del Carmen
    ‪5 min walk‬
  • Place, Calle 50
    ‪6 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪8 min drive‬

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About the neighborhood

Panama City

Located in Bella Vista within a short walk of Avenida Balboa, Eurostars Panama City is within a mile (2 km) of other popular sights such as Cinta Costera. This 300-room, 4.5-star hotel has conveniences like a casino, an outdoor pool, and free in-room WiFi.

What's nearby

  • Via Espana - 1 min walk - 0.1 miles
  • Iglesia del Carmen - 5 min walk - 0.3 miles
  • Calle 50 - 6 min walk - 0.4 miles
  • Uruguay Street - 6 min walk - 0.4 miles
  • Avenida Balboa - 11 min walk - 0.6 miles

Getting around

  • Iglesia del Carmen Station - 4 min walk
  • Panama City Passenger Station - 13 min drive
  • Panama City (PAC-Marcos A. Gelabert Intl.) - 10 min drive

Restaurants

  • ‪Ac Rooftop Bar - ‬1 min walk
  • ‪Costa Azul - ‬2 min walk
  • ‪Domino's Pizza - ‬3 min walk
  • ‪Don Lee - ‬3 min walk
  • ‪El Jardín Vegetariano - ‬3 min walk

About this property

Eurostars Panama City

At Eurostars Panama City, guests enjoy a casino, an outdoor pool, and a gym. You can take advantage of free valet parking, along with an airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
47-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include minibars, laptop-compatible safes, and ironing boards.
An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Airport shuttle available
  • Limo/town car service
  • Free valet parking on site
  • Self parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: PAB 16 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Daily 26
  • Sky Bar

Things to do

  • Casino
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11,980 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Body treatments
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: PAB 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PAB 16 per person
  • Late check-out fee: PAB 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Royal Sonesta Hotel Panama
Royal Sonesta Panama
Sonesta Panama
Royal Sonesta Panama Panama City
Eurostars Panama City Hotel
Eurostars Panama City Hotel
Eurostars Panama City Panama City
Eurostars Panama City Hotel Panama City

Frequently asked questions

What's there to see near Eurostars Panama City?

This hotel is situated in Bella Vista within a short 13-minute walk of Avenida Balboa and also 16 minutes on foot from Cinta Costera. You'll also find Albrook Shopping Mall and Multiplaza Pacific Mall within a short drive.

Is there parking available at Eurostars Panama City?

Yes, valet parking is offered for free at the hotel and parking is available for a surcharge.

Is a spa located at Eurostars Panama City?

Spa services at the hotel include massages and body treatments.

Are there luxury amenities available at Eurostars Panama City?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and massages at this hotel.

Does Eurostars Panama City include a casino on the premises?

Yes, Eurostars Panama City has a casino.

Will I find an indoor pool at Eurostars Panama City?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Eurostars Panama City a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and 2 bars/lounges.

Does Eurostars Panama City have a hot tub?

No, but this hotel does have a steam room.

Does Eurostars Panama City have a restaurant with a breakfast menu?

Yes, Eurostars Panama City serves buffet breakfast for a surcharge each morning at Daily 26.

Will Eurostars Panama City allow pets to stay free of charge?

No, pets and service animals aren't allowed at Eurostars Panama City.

Does Eurostars Panama City have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Eurostars Panama City?

The closest major airport to Eurostars Panama City is Panama City (PAC-Marcos A. Gelabert Intl.), which is 3.9 mi away (10 minutes by car). Another top airport is Balboa (BLB-Panama Pacifico Intl.), which is located 9.6 mi away (26-minute drive).

Are there rooms with balconies at Eurostars Panama City?

No, there aren't any guestrooms at Eurostars Panama City that offer a balcony.

Eurostars Panama City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 436 out of 989 reviews
Rating 8 - Good. 358 out of 989 reviews
Rating 6 - Okay. 104 out of 989 reviews
Rating 4 - Poor. 52 out of 989 reviews
Rating 2 - Terrible. 39 out of 989 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Willy

Eurostars is terrible, they would not refund my money. I had to cancel my trip to Panama for reasons outside of my power, Covit-19 reasons. The Panamanian government closed all international flights and Eurostars did not refund my money.
Stayed 4 nights in Jul 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room and everything about Eurostars! Excellent professional staff, clean, over all excellent!
Stayed 6 nights in Dec 2019
Verified review

8/10 Good

Elsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly & courteous , aiming to please . Good breakfast! Close to the metro & city. Good room service & housekeeping, paying attention to detail & accommodating guests requests. Really spacious room. Only downside was the shower, water collected each night & it was gross . Overall great hotel!
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Ein etwas in die Jahre gekommenes Hotel mit gutem Frühstück in einem wunderschönen Frühstückssaal. Schone alleine wegen der fantastischen Aussicht sollte man mal dort gewesen sein. Ich habe auf meiner Reise auch andere Hotels besucht, auch moderner, aber ich werde wegen dem Frühstück und die wunderschöne Aussicht auf die City und auf den Bergen wieder hier buchen. Bis bald!
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Near to the subway and nice view.

Near to the subway and nice view. Large bathroom. Breakfast in nice location. Dirty pool. A plaster was swimming in the pool all day long.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Carolane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon déjeuner, piscine agréable. Grande chambre confortable, belle vue. Seul hic, les ascenseurs qui ne fonctionnent pas toujours, sinon tout était parfait. À deux minutes du métro en plus !
Vue de la chambre
Salle de bain
Une partie du petit-déjeuner (beaucoup plus d’aliments disponibles)
Chambre
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Marthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fint hotell, sentralt og trygt området i nærheten av alt man trenger
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The hotel was very nice and the service was very good. The price is awesome:)
Stayed 3 nights in Feb 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
The rooms did not look the same, the room was run down, the hall had smell to it. The lunch and dinner was the same, the food was not good. This hotel charges you for water in your room. There is hardly any security. Hotel location was good and the staff were pleasant.
Stayed 5 nights in Feb 2020
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved the attention received, the handsome dark guy at the front desk went above and beyond to accommodate us, because of his attention we are returning to the same hotel today.
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia

El hotel en mi opinión desde la última vez que estuve hace un par de años, de bajado en calidad en general, estado de la habitación, frontdesk, la atención en el restaurante - meseras sin demasiada experiencia, todo ello sumado a un precio nada económico con la calidad ofrecida, me lleva a plantearme que me hospede en otros hoteles de la zona que sé que están en mejores condiciones y al mismo precio.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Ok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grazie mille molto gentili in questo hotel mio figlio dice che è un buono hotel
Stayed 5 nights in Feb 2020
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super recomendado, excelente ubicación y atención.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

The hotel was exactly as describe, very friendly staff. and everything as perfect
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Very Old and dated Hotel

Hotel is well past it’s best before date by a number of years. Eurostars needs to invest some serious money here or sell the hotel, it should not be in their chain. he best part was the price which shows that they have to discount their room price just to attract the budget traveller.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Excellent location. Room was not as comfortable awkward placement of outlets could not reach it so the clock was not connected. Same as for other outlets. AC thermostat was high hard to access and took awhile to cool. Lobby was very warm and one elevator of the 2 was out of service one day however 2 additional elevators in the casino. Fitness center was very good. The bathroom was very nice.
Stayed 3 nights in Feb 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Let me out!!

We decided to book with Eurostars over the Continental Hotel (next door) due to the slightly higher overall review score, however quicky began to regret our discussion within moments of walking past the luxurious front of the Continental and stepping into the lobby of the dark and extremely dated Eurostars hotel. We had a room on the 10th floor which overlooked the pool of the hotel next door, the room itself was also very dated which we didn't mind as much as the cleanliness, it was evident that from the stains that carpet was extremely dirty and made the room smell musky. We also found clothing tags on the floor, which proved that the carpet was not vacuumed prior to our check in (or possibly longer seeing as in 7 days we were there we never heard or spotted any vacuums. On a more serious note, a pair of earphones which I had left on the bedside table mysteriously disappeared after room service, we we decided not to report seeing as they were only cheap $15 earphones Howe or following this incident we where more vigilant and carried all valuables with is when leaving the room (even if it was just for breakfast!) It should also be noted that the room we stayed in had no kettle for tea or coffee for anyone who expects this to be a given in 2020. We also noted that there was only one drinking glass in the room (which was a 2 person room) and more worryingly glass still had lip prints on the rim!!) Further more, when we called to ask for 2 glasses and some ice, we were tol
Stayed 7 nights in Jan 2020
Verified review

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito todo nos encanto la área de baños, el jacuzzi, la piscina, solo que el personal que atendía esa área, le falta ser más gentil y atento con las personas nacionales por se nota la direferencia del trato y la atención con los extranjeros que los nació ales, por lo demás todos estuvo a buen nivel
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Great location. Good pool location. Friendly and professional staff. Not enough chairs in the pool area that are in good condition. Lack of towels in the pool area. Children in diapers allowed in the pool
Stayed 11 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was great. Only (small) detail - more lighting in the bathrooms that don’t have a window.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel with friendly staff
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Verified traveler

The location was great . Close to everything . Clean .
Stayed 5 nights in Jan 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
It’s not a 5 star rating hotel. Hotel needs work as it’s falling apart. The pool needs repairs so are the restrooms. So sad
Stayed 5 nights in Jan 2020
Verified review

10/10 Excellent

Carol

Liked: Staff & service, property conditions & facilities, room comfort
location was excellent, huge room , nice bathroom, old-world charm , wonderful wet and dry spa, elevators need a tune up
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, excellent breakfast with view at floor 26
Stayed 1 night in Jan 2020