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Hotel Pompaelo Urban Spa

4.0 star property
Hotel in Pamplona with a full-service spa and a sauna

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Photo gallery for Hotel Pompaelo Urban Spa

Restaurant
Premium Double or Twin Room, City View | Room amenity
In-room safe, desk, blackout drapes, soundproofing
Exterior
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
Plaza Consistorial 3, Pamplona, Navarra, 31001
  • Pamplona City Hall
    ‪1 min walk‬
  • Plaza del Castillo
    ‪2 min walk‬
  • Plaza de Toros de Pamplona
    ‪5 min walk‬
  • Pamplona (PNA)
    ‪7 min drive‬

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Room options

View all photos for Room, 1 King Bed, Balcony

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Balcony

  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room, Balcony

In-room safe, desk, blackout drapes, soundproofing

Standard Double or Twin Room, Balcony

  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Balcony

In-room safe, desk, blackout drapes, soundproofing

Family Room, Balcony

  • City view
  • 194 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Pamplona

Located in Pamplona City Centre, Hotel Pompaelo Urban Spa is next to Pamplona City Hall and Museo del Encierro. This 30-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Pamplona City Hall - 1 min walk - 0.0 miles
  • Plaza del Castillo - 2 min walk - 0.1 miles
  • Pamplona Cathedral - 3 min walk - 0.2 miles
  • Plaza de Toros de Pamplona - 5 min walk - 0.3 miles
  • Navarra University Clinic - 4 min drive - 1.8 miles

Getting around

  • Pamplona-Iruña Station - 7 min drive
  • Pamplona (PNA) - 24 min drive

Restaurants

  • ‪Café Iruña - ‬2 min walk
  • ‪Iruñazarra - ‬1 min walk
  • ‪Napargar - ‬3 min walk
  • ‪Café Fika Pamplona - ‬2 min walk
  • ‪La Mejillonera - ‬3 min walk

About this property

Hotel Pompaelo Urban Spa

Hotel in Pamplona with a full-service spa and a sauna
A full-service spa, a sauna, and free WiFi in public areas are featured at Hotel Pompaelo Urban Spa. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include free newspapers and a terrace.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Balconies, refrigerators, and free newspapers are also standard.
Recreational amenities at the hotel include a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 17 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Nearby parking fee: EUR 17 per day (656 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa
Hotel Pompaelo Urban Spa Hotel
Hotel Pompaelo Urban Spa Pamplona
Hotel Pompaelo Urban Spa Hotel Pamplona

Frequently asked questions

Is free cancellation available at Hotel Pompaelo Urban Spa?

Hotel Pompaelo Urban Spa provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Pompaelo Urban Spa?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Hotel Pompaelo Urban Spa on Jun 10, 2025 start from $144.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Pompaelo Urban Spa?

This hotel is situated in Pamplona City Centre, just steps from Pamplona City Hall and Café Iruña, and within a short walk of Plaza del Castillo. You'll also find Pamplona Cathedral and Parque de la Taconera less than a mile away.

Is there parking available at Hotel Pompaelo Urban Spa?

No, there isn't parking available at the hotel.

Is there a spa available at Hotel Pompaelo Urban Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, massages, facials, and mani/pedis. The spa is not open daily but only on select days.

Does Hotel Pompaelo Urban Spa include a casino?

No, Hotel Pompaelo Urban Spa doesn't have a casino.

Is there an indoor pool at Hotel Pompaelo Urban Spa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Pompaelo Urban Spa?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Hotel Pompaelo Urban Spa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Pompaelo Urban Spa have a restaurant with a breakfast menu?

Yes, Hotel Pompaelo Urban Spa serves continental breakfast each morning for a surcharge from its restaurant.

Does Hotel Pompaelo Urban Spa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Pompaelo Urban Spa.

Are there connecting rooms at Hotel Pompaelo Urban Spa?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Pompaelo Urban Spa?

The closest major airport to Hotel Pompaelo Urban Spa is Pamplona (PNA), which is 4.9 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Hotel Pompaelo Urban Spa?

Yes, every guestroom at Hotel Pompaelo Urban Spa comes with a balcony with some featuring city views.

Hotel Pompaelo Urban Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 184 reviews
Rating 8 - Good. 60 out of 184 reviews
Rating 6 - Okay. 10 out of 184 reviews
Rating 4 - Poor. 6 out of 184 reviews
Rating 2 - Terrible. 0 out of 184 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Apr 2025

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly and very helpful staff. Good sized room, very clean. Great location.
Stayed 1 night in Sep 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location in the heart of Pamplona - comfortable, albeit cosy, rooms. Unusual shapes as a result of being a refurbished building. On site cafe not our preferred breakfast location as there are many more bars and cafes moments away.
Facade facing the Plaza Consistorial
Stayed 3 nights in May 2024

10/10 Excellent

Rodney, Alhambra

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to Christina at reception for her assistance today.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 11 nights in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, centrally located, friendly and helpful staff, clean and modern rooms
Stayed 1 night in Aug 2023

8/10 Good

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the quiet and privacy despite such a convenient central location. Excellent breakfast, very friendly and professional staff. No public spaces except for breakfasting.

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Pamplona center

Nice hotel in front of Plaza Consistorial, with restaurants and daily activities in the Plaza, however at night is quite which is good for sleeping. The room was a good size with a small balcony facing the plaza, the bed was comfortable, good size bathroom, very fast internet and good service in the 5th floor where we stayed. We really enjoyed our stay in this hotel. Very nice people at the reception. We were instructed to park in Plaza del Castillo parking and walk to hotel; it was not a bad walk even though we were carrying lot of luggage. The hotel discount for the parking end up being 13.95 dollars per day. We recommend this place.
Stayed 2 nights in Oct 2022

6/10 Okay

Douglas

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was clean and comfortable but more than half of the room was not useable due to the roof cutting off half the space. I had to duck my head to walk around the room.
Stayed 2 nights in Sep 2022

6/10 Okay

Erick

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
A/C is not adjustable and set to 25 C. Windows can be open, but city is very busy and loud, so not practical. Too hot to sleep comfortably.
Stayed 1 night in Sep 2022

10/10 Excellent

Lorena, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin process extremely slow, just one person attending a huge crowd of guests. She was nice and had everything under control, but the process was slow
Stayed 1 night in Sep 2022

8/10 Good

Carlos

Stayed 4 nights in Aug 2022

10/10 Excellent

Yaimara M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable. The room was clean and they offer great amenities but there was a large black mold stain in the bathroom ceiling.
Stayed 1 night in Jul 2022

8/10 Good

Rene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was very expensive. On my reservation appeared to be included but it wasnt.
Stayed 1 night in Jun 2022

10/10 Excellent

John

Stayed 2 nights in Apr 2022

8/10 Good

Beau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

4/10 Poor

Julia, Miami

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not a four star hotel. It’s a hotel with a little cafeteria which serves only the very basic. It is run by young women like if they were home. The sheets were all soil, etc. Don’t sale it a four star. I don’t think Expedia is doing the right checking on The hotels in Europe. Or It is not sending the right people to check.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable and modern rooms. Great rooftop bar.
Stayed 1 night in Sep 2019

10/10 Excellent

AH, Santo Domingo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, a lot to see and enjoy around. Good ambience and excellent food and drinks in the area.
Stayed 1 night in Sep 2019

8/10 Good

Juan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Great Location and very clear room
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! Staff was very friendly, I needed help with WiFi and the lady help me with such pleasure. Incredible place to stay
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Great location if you want to be in the centre of all the action for the running of the bulls festival.
Stayed 2 nights in Jul 2019

10/10 Excellent

Kay, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to love about Pamplona and this hotel, starting with its central location right next to city hall and a nice town square. We loved the spirit of the people of Pamplona, the great food options, walking to follow a small portion of the Camino (which passes thru the town), seeing the path of the running of the bulls, walking the ramparts, and more. Overall very delightful. The hotel is what one would expect from a 4-star hotel - clean & comfortable. We thought it was a good value for the money.
Stayed 3 nights in Jun 2019